MSP360 Backup vs Veritas NetBackup Appliance comparison

MSP360 and Veritas are both solutions in the Backup and Recovery category. MSP360 is ranked #58, while Veritas is ranked #15 with an average rating of 8.1. MSP360 holds a 0.9% mindshare in BRS, compared to Veritas’s 0.9% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 92% of Veritas users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

2,414 Views
1,569 Comparison Views

100% willing to recommend

Veritas NetBackup Appliance

Read 60 Veritas NetBackup Appliance reviews

3,218 Views
2,156 Comparison Views

92% willing to recommend

MSP360 Backup

Veritas NetBackup Appliance

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Veritas NetBackup Appliance and MSP360 Backup are two prominent solutions in data protection. Veritas NetBackup Appliance is often favored for its robust capabilities, while MSP360 Backup is praised for its user-friendly approach.

Features: Veritas NetBackup Appliance users highlight its comprehensive data protection, deduplication features, and advanced enterprise capabilities. MSP360 Backup users appreciate its cloud-based flexibility, ease of use, and accessibility for smaller organizations.

Room For Improvement: Veritas NetBackup Appliance users suggest improvements in integration with cloud environments, more intuitive management options, and streamlined compatibility. For MSP360 Backup, users would like to see enhanced reporting, better support for large-scale deployments, and stronger analytics.

Ease of Deployment and Customer Service: Veritas NetBackup Appliance is viewed as more complex to deploy but offers extensive customer support. MSP360 Backup is simpler to implement but provides limited support options.

Pricing and ROI: Veritas NetBackup Appliance has a higher setup cost but delivers substantial ROI through advanced capabilities. MSP360 Backup offers a more cost-effective solution with faster ROI due to lower entry costs.

To learn more, read our detailed MSP360 Backup vs. Veritas NetBackup Appliance Report (Updated: March 2026).

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

58th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)

Veritas NetBackup Appliance

Ranking in Backup and Recovery

15th

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Veritas NetBackup Appliance	0.9%
MSP360 Backup	0.9%
Other	98.2%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Sammy Githinji

Technical Manager at Rigor Systems Limited

Backup management excels with user-friendly interface and effective deduplication, offering robust data protection

Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"General ease of use and performance of the Windows version is the most valuable feature."

"The solution is simple to use and easy to configure."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"MSP360 Backup's most valuable feature is its backup interface."

"The solution is easy to access and handles things efficiently."

More MSP360 Backup pros

"The solution is pretty easy to use, with a very easy-to-navigate user interface that allows users to easily learn as they go, and its pricing is pretty good and not too expensive for us."

"We rarely need their help, and their technical support is an 8.5 out of ten, so we are satisfied."

"The customer service and support are excellent."

"The solution offers high-secured appliances and supports enterprise-class encryption algorithms."

"The most valuable features of Veritas NetBackup Appliance include extension syncing, making copies of the data, expiring images, replication, and speed."

"The ability to scale and expand with Veritas NetBackup Appliance is good, and I give it a high rating."

"The tool is easy to use, stable, and performs well, but it depends on the environment where it is deployed. It is leaning more toward huge enterprises where it is positioned. It needs to be as easy as others but addresses more complex requirements."

"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."

More Veritas NetBackup Appliance pros

Cons

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The graphics are looking a bit old and should be updated."

"The product could be more user-friendly."

More MSP360 Backup cons

"The recovery backup has been problematic."

"They could improve the interface a bit. It's not as good as it could be."

"I contacted their support once, and the process was slow, which discouraged further contact."

"Veritas NetBackup Appliance could improve the configuration, it could be more user-friendly."

"Veritas NetBackup would benefit from better explained error codes."

"Customers say that the price for Veritas NetBackup Appliance is high."

"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."

"NetBackup Appliance's pricing is reasonable, but it could be lower."

More Veritas NetBackup Appliance cons

Pricing and Cost Advice

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

More MSP360 Backup pricing and cost advice

"It costs more to license support for this solution, compared to others."

"This solution is expensive."

"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."

"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."

"Veritas NetBackup Appliance is priced well compared to other solutions."

"There is a license required for this solution."

"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."

"Renewing subscriptions for appliance support is costly."

More Veritas NetBackup Appliance pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Comms Service Provider

Financial Services Firm

Computer Software Company

Manufacturing Company

Performing Arts

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	10
Large Enterprise	27

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?

Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...

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What needs improvement with Veritas NetBackup Appliance?

I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...

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What is your primary use case for Veritas NetBackup Appliance?

My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...

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Product Reports

Buyer's Guide

MSP360 Backup

March 2026

Download MSP360 Backup product report

Buyer's Guide

Veritas NetBackup Appliance

February 2026

Download Veritas NetBackup Appliance product report

Also Known As

Cloudberry Backup

NetBackup Appliance

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Veritas NetBackup Appliance is a comprehensive data protection solution that combines hardware and software into a single, integrated platform. It offers scalable storage capacity, high-performance backup and recovery, and advanced deduplication technology. With its intuitive user interface and centralized management, it simplifies data protection operations and reduces administrative overhead.

The appliance supports a wide range of applications, databases, and operating systems, ensuring comprehensive protection for both physical and virtual environments. It also provides seamless integration with cloud storage, enabling organizations to leverage the benefits of hybrid cloud backup.

With its robust security features and built-in resiliency, the Veritas NetBackup Appliance ensures the integrity and availability of critical data, making it an ideal choice for businesses of all sizes.

Veritas

Sample Customers

StratX

Beta Offshore

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

March 2026

Free Report: MSP360 Backup vs. Veritas NetBackup Appliance

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