MSP360 Backup vs Veritas NetBackup Appliance comparison

MSP360 and Veritas are both solutions in the Backup and Recovery category. MSP360 is ranked #59, while Veritas is ranked #21 with an average rating of 8.0. MSP360 holds a 0.8% mindshare in BRS, compared to Veritas’s 0.9% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 92% of Veritas users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

1,797 Views
1,168 Comparison Views

100% willing to recommend

Veritas NetBackup Appliance

Read 59 Veritas NetBackup Appliance reviews

2,711 Views
1,762 Comparison Views

92% willing to recommend

MSP360 Backup

Veritas NetBackup Appliance

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Veritas NetBackup Appliance and MSP360 Backup are two prominent solutions in data protection. Veritas NetBackup Appliance is often favored for its robust capabilities, while MSP360 Backup is praised for its user-friendly approach.

Features: Veritas NetBackup Appliance users highlight its comprehensive data protection, deduplication features, and advanced enterprise capabilities. MSP360 Backup users appreciate its cloud-based flexibility, ease of use, and accessibility for smaller organizations.

Room For Improvement: Veritas NetBackup Appliance users suggest improvements in integration with cloud environments, more intuitive management options, and streamlined compatibility. For MSP360 Backup, users would like to see enhanced reporting, better support for large-scale deployments, and stronger analytics.

Ease of Deployment and Customer Service: Veritas NetBackup Appliance is viewed as more complex to deploy but offers extensive customer support. MSP360 Backup is simpler to implement but provides limited support options.

Pricing and ROI: Veritas NetBackup Appliance has a higher setup cost but delivers substantial ROI through advanced capabilities. MSP360 Backup offers a more cost-effective solution with faster ROI due to lower entry costs.

To learn more, read our detailed MSP360 Backup vs. Veritas NetBackup Appliance Report (Updated: December 2025).

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

59th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)

Veritas NetBackup Appliance

Ranking in Backup and Recovery

21st

Average Rating

8.0

Reviews Sentiment

5.9

Number of Reviews

Ranking in other categories

Deduplication Software (7th)

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.8%, up from 0.4% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Veritas NetBackup Appliance	0.9%
MSP360 Backup	0.8%
Other	98.3%

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Sammy Githinji

Technical Manager at Rigor Systems Limited

Backup management excels with user-friendly interface and effective deduplication, offering robust data protection

Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides connectivity to a lot of different cloud storage solutions."

"The solution is easy to access and handles things efficiently."

"The initial setup is very easy. It's not overly complex."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The solution is simple to use and easy to configure."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

"The initial setup gets easier the more you do it."

"The policy-based backup feature is very helpful."

"The solution is very stable...The solution is very scalable."

"This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients."

"We can add multiple appliances to the product."

"They are a large company with good best practices, and they give good support."

"We mainly use Windows for all our operating systems. Our databases are SQL databases. For backups, we set up one master server and three process servers. Our company isn't big, so this setup works well for us. We install the Veritas NetBackup Appliance agent on all the systems that need to be backed up."

"The most valuable feature is that the backup and restoring process is very fast."

More Veritas NetBackup Appliance pros

Cons

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The graphics are looking a bit old and should be updated."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The solution's pricing is very high."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

More MSP360 Backup cons

"The product should provide more AI and ML features."

"The reporting feature can be improved."

"Sometimes, the user interface doesn't work smoothly."

"More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc."

"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."

"The solution could improve by providing more integration and security."

"The graphic interface is complex, especially on the management and administrative side, requiring multiple steps for configuration instead of simple clicks in the console."

"In terms of implementing the solution, it's quite technical. You need to be knowledgable in order to pull off a successful deployment."

More Veritas NetBackup Appliance cons

Pricing and Cost Advice

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

"The solution is not cheap"

"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."

"Renewing subscriptions for appliance support is costly."

"The licensing costs for this solution are very high."

"It costs more to license support for this solution, compared to others."

"Overall, Veritas is a good solution; the problem is the cost."

"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."

"The price of this solution is very high compared to other solutions."

More Veritas NetBackup Appliance pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Computer Software Company

Manufacturing Company

Performing Arts

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	9
Large Enterprise	28

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?

The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.

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What needs improvement with Veritas NetBackup Appliance?

Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...

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What is your primary use case for Veritas NetBackup Appliance?

This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...

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Product Reports

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Buyer's Guide

Veritas NetBackup Appliance

January 2026

Download Veritas NetBackup Appliance product report

Also Known As

Cloudberry Backup

NetBackup Appliance

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Veritas NetBackup Appliance is a comprehensive data protection solution that combines hardware and software into a single, integrated platform. It offers scalable storage capacity, high-performance backup and recovery, and advanced deduplication technology. With its intuitive user interface and centralized management, it simplifies data protection operations and reduces administrative overhead.

The appliance supports a wide range of applications, databases, and operating systems, ensuring comprehensive protection for both physical and virtual environments. It also provides seamless integration with cloud storage, enabling organizations to leverage the benefits of hybrid cloud backup.

With its robust security features and built-in resiliency, the Veritas NetBackup Appliance ensures the integrity and availability of critical data, making it an ideal choice for businesses of all sizes.

Veritas

Sample Customers

StratX

Beta Offshore

Buyer's Guide

MSP360 Backup vs. Veritas NetBackup Appliance

December 2025

Free Report: MSP360 Backup vs. Veritas NetBackup Appliance

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