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MSP360 Backup vs Veritas System Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Disaster Recovery (DR) Software
33rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (45th), MSP Backup (6th)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
32nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.6% compared to the previous year. The mindshare of Veritas System Recovery is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Veritas System Recovery1.8%
MSP360 Backup2.1%
Other96.1%
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Sareesh V - PeerSpot reviewer
Sr.System Administrator at Suwaidi
The solution can be used for DR testing and allows running an infinite number of full backups
When we consider the backup model of other products like Veeam, their incremental backup just adds to their first full backup. With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements. With my cloud version of Veritas System Recovery, I can have a full backup every month, which is not possible with any other vendors. Other vendors will claim that the original copy is strong enough, but the customers have to ensure that bugs won't cause any problems in the future. However, with Veritas System Recovery, you can run a full backup this month and again run a full backup on the first or thirtieth day of the next month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Client-side encryption minimizes worries about data being captured on the back-end."
"MSP360 Backup's most valuable feature is its backup interface."
"Technical support is very good."
"It has allowed me to implement a cost effective, highly configurable solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b."
"The solution is easy to access and handles things efficiently."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"It has a user-friendly interface and configures and integrates nicely with other products."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"The installation was straightforward."
"You can back up the whole image."
"It has a user-friendly interface."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
 

Cons

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The reliability is sometimes lacking."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"It needs an easier interface."
"The pricing could be cheaper."
"The pricing could be cheaper."
"Lacks the ability to protect the database snapshot."
"We faced issues with recovery and restoration."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
 

Pricing and Cost Advice

"We have a very good return on investment."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"It provides a good cost savings compared to our previous cloud backup."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Its pricing needs improvement."
"Pricing is reasonable although can be quite a large upfront cost."
"I rate the price of MSP360 Backup a seven out of ten."
"The solution is expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
14%
Manufacturing Company
12%
Energy/Utilities Company
11%
Financial Services Firm
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Also Known As

Cloudberry Backup
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

StratX
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about MSP360 Backup vs. Veritas System Recovery and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.