No more typing reviews! Try our Samantha, our new voice AI agent.

MSP360 Backup vs Veritas System Recovery comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Disaster Recovery (DR) Software
30th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (51st), Cloud Backup (36th), MSP Backup (6th)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
29th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 1.0% compared to the previous year. The mindshare of Veritas System Recovery is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Veritas System Recovery1.8%
MSP360 Backup2.1%
Other96.1%
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
SP
IT Manager at Canara Robeco
An easy to maintains solution useful to manage daily backup and the restoration of backup files
I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment. The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The most valuable feature of MSP360 Backup is its reliability."
"Provides connectivity to a lot of different cloud storage solutions."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
"It has a user-friendly interface."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"Offers good recovery quickly."
"The installation was straightforward."
"You can back up the whole image, not just files and folders, but the image from the server, and you can restore the whole image."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
 

Cons

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The interface could use some updating."
"The graphics are looking a bit old and should be updated."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The restore time could improve. When we had an issue the restore time was lengthy."
"For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard."
"Veritas System Recovery Manager offers some manager solutions, but there is room for improvement."
"We faced issues with recovery and restoration."
"It needs an easier interface."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"The reliability is sometimes lacking."
"Veritas System Recovery’s pricing and local support need some improvement."
 

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
report
Use our free recommendation engine to learn which Disaster Recovery (DR) Software solutions are best for your needs.
920,939 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Manufacturing Company
15%
Construction Company
13%
Comms Service Provider
11%
Computer Software Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Also Known As

Cloudberry Backup
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

StratX
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about MSP360 Backup vs. Veritas System Recovery and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.