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MSP360 Backup vs Veritas System Recovery comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (41st), MSP Backup (6th)
Veritas System Recovery
Ranking in Disaster Recovery (DR) Software
32nd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.9% compared to the previous year. The mindshare of Veritas System Recovery is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
MSP360 Backup2.1%
Veritas System Recovery1.7%
Other96.2%
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
SP
IT Manager at Canara Robeco
An easy to maintains solution useful to manage daily backup and the restoration of backup files
I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment. The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to access and handles things efficiently."
"The initial setup is very easy. It's not overly complex."
"It has allowed me to implement a cost effective, highly configurable solution."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"MSP360 Backup's most valuable feature is its backup interface."
"With Veritas System Recovery, we have the option to run an infinite number of full backups according to our requirements."
"Offers good recovery quickly."
"The best thing about this product is that it's a unified solution and doesn't require the installation of any other solution, whether it's in a virtual environment, or on-prem."
"The tool helps automate system recovery. The solution is most useful in scenarios involving restoration to a different environment. For instance, when migrating from a physical server to a virtual one, the tool facilitates conversion."
"It has a user-friendly interface and configures and integrates nicely with other products."
"The solution captures the system state, so when we restore the system, it will be restored to the state it was in at the time of the backup."
"It has a user-friendly interface."
"The solution has helped reduce my company's cost by around 50 to 60 percent."
 

Cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface could use some updating."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The graphics are looking a bit old and should be updated."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The other issue is that I don't like the implementation of the SQL backup."
"The solution's pricing is very high."
"The product's integration capabilities are an area with certain shortcomings where improvements are required."
"Veritas System Recovery’s pricing and local support need some improvement."
"We faced issues with recovery and restoration."
"The pricing could be cheaper."
"The reliability is sometimes lacking."
"This solution needs an easier interface that is more comprehensible. Also, sometimes we have issues with restoring images when we initialize the servers."
"It needs an easier interface."
"The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable."
 

Pricing and Cost Advice

"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"My company has to make yearly payments towards the licensing costs attached to the solution. There is no need to pay any additional fees apart from the licensing costs attached to the solution."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
12%
Comms Service Provider
12%
Outsourcing Company
9%
Manufacturing Company
14%
Construction Company
11%
Computer Software Company
11%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise3
 

Also Known As

Cloudberry Backup
Veritas System Recovery 18, System Recovery 18, System Recovery
 

Overview

 

Sample Customers

StratX
Mother's Nutritional Center, Occidental Technical Group
Find out what your peers are saying about MSP360 Backup vs. Veritas System Recovery and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.