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N-able EDR vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
N-able EDR
Ranking in Endpoint Detection and Response (EDR)
46th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
34th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of N-able EDR is 0.7%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Symantec Endpoint Detection and Response0.7%
N-able EDR0.7%
Other95.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
NM
Senior Operations Specialist at Tagit cc
Reporting effectiveness and advanced AI capabilities improve threat awareness while needing pricing simplification and licensing self-service
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.
YusufAhmed - PeerSpot reviewer
Information Security Specialist at IHV-Nigeria
Easy to use and competitively priced
Honestly, the product needs to continue the way it is, and I feel that everything will be fine. I haven't had any reasons to complain about the product. The product doesn’t offer MDM functionality under its current licensing model. In the future, I want the product to offer MDM. It can allow me to manage my mobile device more efficiently and effectively. Currently, there is a need for a separate license to be added to Symantec Endpoint Detection and Response to be able to use the MDM part. If both are bundled up under the same license, the administration part can be made easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"I've found the solution to be highly scalable for enterprises."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"Based on my experience with Cortex XDR by Palo Alto Networks, I highly recommend it due to its quick response to zero-day attacks and low utilization from end-user devices."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"Monitoring is most valuable."
"Cortex is the best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Cortex XDR is stable, offering high quality and reliable performance."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"We have been using this solution for quite some time, and the AI functionality is quite advanced; we are able to provide insights on different aspects and read the reports easily."
"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"This feature is very good for EDR monitoring and management."
"Symantec Endpoint Detection and Response is used for the protection of endpoints."
"The Detection vulnerability is very effective and distinguishes Symantec Endpoint Detection and Response from its competitors."
"The solution does its job with no issues."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"IPS and the user interface are good features."
"The pricing is pretty reasonable."
 

Cons

"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"If they had pulse rate detection, it would be better."
"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"I would like to see them add support for both Android and iOS smartphones."
"With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process."
"I would rate the scalability as seven out of ten. The capability is useful. Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The solution’s scalability and stability could be improved."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"Now we don't know where to go because Broadcom is not interested in Symantec."
"I think we have experienced some technical issues because the company focuses mainly on bigger clients. Also, sometimes the solution fails to detect zero-day attacks, so that feature needs some enhancement because it is lacking compared to other solutions."
"There are several areas where Symantec Endpoint Detection and Response can improve, including shell features, web control, asset management, and device control."
"The solution needs to provide better integration."
"The solution can always be more stable and more secure."
 

Pricing and Cost Advice

"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"Cortex XDR's pricing is ok."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The price is on the higher side, but it's okay."
"It has a yearly renewal."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"The pricing is average."
"It is an expensive solution."
"Compared to the tools of competitors, Symantec Endpoint Detection and Response is a cheaply priced product."
"The price is reasonable."
"We have a yearly subscription, and the pricing is fair."
"The price is okay, but it really depends on the customer's requirements."
"Symantec Endpoint Detection and Response is expensive."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"We are satisfied with the pricing."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Manufacturing Company
19%
Outsourcing Company
12%
Comms Service Provider
12%
Transportation Company
11%
Outsourcing Company
17%
Financial Services Firm
12%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with N-able EDR?
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If t...
What is your primary use case for N-able EDR?
We are using N-able EDR, but I think Sophos makes sense because of the environment we operate in. The localization an...
What advice do you have for others considering N-able EDR?
I am more focused on operations and procurement. The decision to use this solution was made before I joined the compa...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
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Find out what your peers are saying about N-able EDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.