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N-able EDR vs Symantec Endpoint Detection and Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
N-able EDR
Ranking in Endpoint Detection and Response (EDR)
50th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Symantec Endpoint Detection...
Ranking in Endpoint Detection and Response (EDR)
31st
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of N-able EDR is 0.7%, up from 0.4% compared to the previous year. The mindshare of Symantec Endpoint Detection and Response is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Symantec Endpoint Detection and Response0.8%
N-able EDR0.7%
Other95.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
NM
Senior Operations Specialist at Tagit cc
Reporting effectiveness and advanced AI capabilities improve threat awareness while needing pricing simplification and licensing self-service
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If they could bundle it as one solution and show the capabilities or features, they would be able to sell it more effectively, and as resellers, we could sell it to customers more easily. The technical support is responsive, but sometimes we experience limitations regarding the ability to add licensing. They could implement a self-service platform for assigning new licenses or ordering more. Currently, we depend on contacting someone who sends a new contract to sign through the process. They could change their licensing model, though I am not the right person to comment on functionality. On the reporting side, everything is covered.
HH
IT Director at Al Akhawayn University
A highly stable and affordable solution for detecting and preventing security threats
The solution needs to provide better integration. We may receive things from email, network, or the machine itself. So we need a centralized system to get alerts or messages which are not available in the product. The solution must provide features to centralize the alerts received. It should provide integration with other Symantec products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is a primary factor, and then there's the ease of distribution and policy management."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"The stability of the solution is very good, we have about 100 users on it right now, and we use it twice a week."
"I recognize that Cortex XDR by Palo Alto Networks is one of the best products in its category regarding capabilities."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"The solution allows us to make investigations. Other XDR solutions also provide similar capabilities but for investigation, Cortex XDR is better."
"Being a cloud solution it is very flexible in serving internal and external connections and a broad range of devices."
"Monitoring is most valuable."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"It provides visibility and a storyline to track the virus or malware's activities, showing infected processes and changes made."
"The most valuable features are the rollback feature, it's important for us. The AI models and are good."
"We have been using this solution for quite some time, and the AI functionality is quite advanced; we are able to provide insights on different aspects and read the reports easily."
"The most valuable features are the rollback feature, it's important for us, and the AI models are good."
"The most valuable feature, which I can describe as the '360 vision' of the inventory device, provides a complete view of all the devices."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"In Symantec, we have found that the most important feature is Application and Device Control."
"The most valuable features of the solution are that it is easy to use and has good support."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"Previously, I was working with Trend Micro; before the detection and response were included, I would have recommended Trend Micro, however Symantec Endpoint has now taken the lead."
"IPS and the user interface are good features."
"The security is good."
 

Cons

"I would like to see them include NDR (Network Detection Response)."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"For working with the solution, you only really need a web browser, however, we've found that working on Chrome, for example, is horrible."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do."
"While using Cortex, I noticed some aspects that could be improved, such as increasing the synchronization speed between XDR and Xnor."
"Cortex XDR could be improved with more GUI features."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"I would like to see them add support for both Android and iOS smartphones."
"I would rate the scalability as seven out of ten. The capability is useful. Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"Concerning the license, if I add one more device without a license, it will automatically subscribe to a license. I do not appreciate that."
"We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing."
"The interface is very complicated."
"The solution can always be more stable and more secure."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"The response time for technical support takes too long."
"The technical support is very bad. It's been outsourced."
"The unpredictability of the pricing is a cause of concern."
"The solution needs to provide better integration."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
 

Pricing and Cost Advice

"It's about $55 per license on a yearly basis."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"I don't like that they have different types of licenses."
"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."
"The pricing is a little high. It is per user per year."
"The tool's price is moderate."
"It is "expensive" and flexible."
"Its pricing is kind of in line with its competitors and everybody else out there."
"The pricing is average."
"We pay around $100,000 for 5000 licenses every year."
"Of late, because of the Broadcom purchase, its price has been increasing."
"The more devices we have the more expensive it becomes, which is where the challenge is."
"It is an expensive solution."
"The price is reasonable."
"The price is okay, but it really depends on the customer's requirements."
"We have a yearly subscription, and the pricing is fair."
"The product is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Manufacturing Company
18%
Comms Service Provider
14%
Transportation Company
12%
Healthcare Company
8%
Financial Services Firm
13%
Comms Service Provider
8%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise48
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with N-able EDR?
With pricing, they can improve by bundling their pricing because sometimes billing comes in a very long process. If t...
What is your primary use case for N-able EDR?
We are using N-able EDR, but I think Sophos makes sense because of the environment we operate in. The localization an...
What advice do you have for others considering N-able EDR?
I am more focused on operations and procurement. The decision to use this solution was made before I joined the compa...
What is your experience regarding pricing and costs for Symantec Endpoint Detection and Response?
I am not aware of the pricing details, as that falls under the management's responsibility.
What needs improvement with Symantec Endpoint Detection and Response?
While the prices for technical issues in Symantec Endpoint Detection and Response are good, as a partner of Symantec,...
What is your primary use case for Symantec Endpoint Detection and Response?
Different companies such as banks and local government in Poland use Symantec Endpoint Detection and Response because...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Information Not Available
Find out what your peers are saying about N-able EDR vs. Symantec Endpoint Detection and Response and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.