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N2W vs NetVault Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.1
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
Sr. Manager Data Protection at Epsilon
 

Customer Service

Sentiment score
3.7
N2W's customer service is praised for its responsiveness, knowledgeable assistance, and effective handling of issues and renewals.
Sentiment score
7.0
NetVault Plus users appreciate responsive support and knowledgeable staff but note occasional delays due to external dependencies.
Their support is amazing. They get back to you in a timely manner and work with you.
Sr. Manager Data Protection at Epsilon
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Director of Information Technology & Customer Success at Maplewave
Customer support for N2W is excellent, as they are able to answer quickly.
Director, Cloud Infrastructure and Systems Operations at d1g1t Inc.
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Senior System Engineer at PT. Virtus Technology Indonesia
I would rate Quest support as eight.
Manager System Management at Şanstech
 

Scalability Issues

Sentiment score
3.6
N2W is effective in scalable cloud backup, supporting multiple AWS accounts and instances with minimal scalability issues.
Sentiment score
5.5
NetVault Plus is praised for scalability and integration, though infrastructure dependency poses challenges and prompts some to consider alternatives.
Quest NetVault Plus is highly scalable, rated at an eight.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Stability Issues

Sentiment score
5.6
N2W is acclaimed for its remarkable stability, efficient cloud resource use, reliability, and excellent support, ensuring user satisfaction.
Sentiment score
4.8
NetVault Plus receives mixed stability reviews, with reliable performance often noted but occasional issues following updates and resource constraints.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Room For Improvement

N2W needs UI modernization, improved onboarding, enhanced AWS integration, and streamlined version upgrades to boost efficiency and coverage.
NetVault Plus requires improved restore speed, user interface, compatibility, scheduling, security, database support, performance, and development interaction.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
VP, Solutions Architecture at a computer software company with 51-200 employees
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
Cloud Manager at St. John's University
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Senior System Engineer at PT. Virtus Technology Indonesia
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
Manager at Fractalio Data Pvt Ltd
NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very useful for us.
Manager System Management at Şanstech
 

Setup Cost

N2W provides predictable pricing, easy AWS Marketplace purchase, and valuable features, with advised cost optimizations through trial evaluations.
NetVault Plus pricing varies; it's seen as costly or affordable, offering flexible licensing and potential discounts for multiple purchases.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
Platform Engineer at a tech consulting company with 501-1,000 employees
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Cloud Manager at St. John's University
The pricing is not expensive, rated around a four in terms of cost.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Valuable Features

N2W enhances data protection with automated backups, fast recovery, and flexible management, streamlining operations and compliance for organizations.
Quest NetVault Plus provides easy deployment, user-friendly interface, comprehensive database and backup management, reporting, malware scanning, and network control.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
Cloud Manager at St. John's University
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
IT Operations Director at a tech services company with 11-50 employees
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
Cloud Engineer at a financial services firm with 1,001-5,000 employees
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
Manager at Fractalio Data Pvt Ltd
The application supports scanning files for malware before backup operations.
Senior System Engineer at PT. Virtus Technology Indonesia
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
Manager System Management at Şanstech
 

Categories and Ranking

N2W
Ranking in Backup and Recovery
7th
Ranking in Disaster Recovery (DR) Software
6th
Average Rating
9.6
Reviews Sentiment
5.3
Number of Reviews
22
Ranking in other categories
Cloud Backup (6th)
NetVault Plus
Ranking in Backup and Recovery
36th
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
7.2
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Disaster Recovery (DR) Software category, the mindshare of N2W is 1.9%, up from 0.5% compared to the previous year. The mindshare of NetVault Plus is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
N2W1.9%
NetVault Plus1.9%
Other96.2%
Disaster Recovery (DR) Software
 

Featured Reviews

reviewer2802048 - PeerSpot reviewer
Service Delivery Manager at a consultancy with 11-50 employees
Automated backups have transformed our multi-account recovery and now streamline compliance reporting
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, and the dashboard design could be more streamlined compared to contemporary AWS tools. The initial setup process has a steeper learning curve than we’d prefer, especially for complex multi-account configurations. More guided setup wizards would help new team members get up to speed faster. Reporting capabilities could be more granular, particularly around cost optimization metrics and backup performance analytics. Currently, we need to gather information from multiple screens to get comprehensive insights. For future releases, we’d value enhanced integration with AWS native services like Config and CloudTrail for better compliance reporting. More advanced scheduling options that adjust based on application load would also be beneficial. Better support for newer AWS services as they’re released would help us maintain comprehensive coverage as our infrastructure evolves. Additionally, native integration with popular ITSM tools beyond email notifications would improve our workflow automation.
MK
Manager at Fractalio Data Pvt Ltd
Consistent high ratings reflect user satisfaction and reliability
The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.
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884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
8%
Healthcare Company
8%
Manufacturing Company
9%
Performing Arts
9%
Computer Software Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
The pricing for N2WS is generally reasonable and transparent, especially when compared to enterprise backup solutions. It is based on the number of instances you are backing up, which makes it easy...
What needs improvement with N2WS Backup & Recovery?
While N2WS has served us well, there are areas for improvement. The user interface feels somewhat dated and could benefit from modernization. Navigation between sections could be more intuitive, an...
What is your primary use case for N2WS Backup & Recovery?
Our primary use case for N2WS is comprehensive backup and disaster recovery for our AWS infrastructure. We leverage it as our centralized backup solution across multiple AWS accounts and regions, p...
What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
I don't know of any improvements needed because everything is okay; I have no problems. NetVault Plus doesn't have a support team in my country; having a local contact in Turkey would be very usefu...
What is your primary use case for Quest NetVault?
My primary purpose for using NetVault Plus is file backup, only file backup. We don't need granular backup right now because the betting system operates only in Turkey, and government policy is ver...
 

Comparisons

 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
intel, Mars, MERK, Microsoft, Uber, Visa
Find out what your peers are saying about N2W vs. NetVault Plus and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.