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Netgate pfSense vs WatchGuard XTM [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature, for instance, is the ease of migrating configurations between different Netgate devices housed in the same box."
"It is economical (i.e., free), yet powerful, flexible, and intuitive."
"We like the fact that the product is open-source. It's free to use. There are no costs associated with it."
"The automated backup is great."
"Its reliability and cost-effectiveness stand out."
"Support is excellent."
"pfSense is a straightforward, feature-rich firewall."
"The most valuable aspect of pfSense is the community. If you have a question, you can post it on the forum."
"There is a site-to-site VPN configuration between others people."
"We use WatchGuard XTM as a privileged access management solution; I complained about another unstable product and we switched to WatchGuard, which has been good."
"VPN tunnel creation in WSM is very easy to set up BOVPN tunnel between two sites by dragging and playing."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"Reputation Enabled Defense indicates that some websites are so infested that it's not even worth visiting them, and therefore saving the bandwidth of going through the detection process."
"It's a solid firewall option with new and useful features typically being added with each new firmware release."
"SNMP status monitoring and the Central Management Software."
"We now have the capability to manage traffic better by putting non-business critical traffic into the small bucket, while business critical traffic gets higher priority."
 

Cons

"We have not had any problems with it, and we also do not have a need for any new features. If anything, its reporting can be better. Sophos has better reporting than pfSense. Sophos has more detailed information. pfSense is not as detailed. It is summarized."
"Other solutions provide more scope for growth. For instance, we can have only 10 to 20 employees on VPN, but other solutions can support more users. We also have more capabilities to increase the performance of the solution."
"The technical support is not great. It's very slow."
"It would be nice for the code optimization to run on even slower processes."
"I would prefer being able to click a button that says," I am upgrading, so uninstall everything and store in the configuration file what I had installed.""
"They could do better with their licensing in the home use space. For me, that has been a struggle."
"The web is evolving every day, so the product should be constantly improved with more regular updates."
"pfSense lacks a centralized web dashboard for viewing all my clients' pfSense dashboards."
"Sometimes we have had issues with the stability of the product."
"Early models of the XTM2 (e.g. 21, 22, 23) line lacked sufficient memory, and caused a number of issues that required frequent reboots."
"We had some problems of instability with older versions of the software."
"Tech support is sometimes a little bit slow."
"We still haven't got the Terminal Service agent to work in our Citrix environment Application Signature also doesn't work well especially in SSL traffic"
"The issue that we had was that the integration with Active Directory was a bit of a hassle."
"Licensing should be improved."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
 

Pricing and Cost Advice

"Because the Community edition is free, we only charge for our services to the customers. In Turkey, we cannot demand normal pricing; if we were in Europe or the United States, we might collect more money from customers."
"Hardware costs more than $500. The cloud version costs me $50 a month."
"I use the free version."
"I think Netgate pfSense is very fairly priced."
"This solution provides enterprise-level features at a fraction of the cost of an enterprise firewall."
"Its price is fair. I buy the Netgate hardware so that I can support pfSense and Netgate and I have somebody designing the next layer of software for me in the future. I like their model. It is a high-value piece of equipment with a great team behind it."
"I am using the free version."
"pfSense Plus is cost-effective for what we're getting."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"The licensing and renewal is very expensive."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
6%
Construction Company
15%
Marketing Services Firm
10%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
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Overview

 

Sample Customers

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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