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Netgate pfSense vs WatchGuard XTM [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
592
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Mageshwaran S - PeerSpot reviewer
Solution Architect at airtel
Enables customers to manage security effortlessly with intuitive features and easy integration
In terms of improvements for Fortinet FortiGate, they could offer evaluation licenses, as compared to Meraki, which provides a 90-day evaluation. In Fortinet FortiGate, they do not provide standard evaluation licenses; instead, we need to request them from the OEM through the account manager for POCs. If we want to conduct a demo, we need to work with real hardware. In comparison to Cisco, we have DCloud, which helps with providing demos to customers, but in Meraki, I need to reach out to them, book a lab, and they need to provide all the hardware. I need remote access and L3 engineers to program it; only then can I offer a real-time demo to the customer.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pipe filter application is an outstanding feature."
"The reporting you receive out of this appliance is excellent. You will not need an external management system."
"The IPS is good. It protect my network from attackers."
"The customization potential is quite impressive."
"Our experience of using Fortigate is excellent and we strongly recommend it."
"Fortinet FortiGate is stable; I am told that Fortinet FortiGate is one of the best solutions available, and I believe it."
"The cost of the solution is very good in the context of other, similar solutions on the market."
"The ease of use, concise reports, and threat identification are very user-friendly and valuable."
"The pricing is good."
"We really like that it is quite simple to use and straightforward."
"I like pfSense's reports and how I can control access to the policies on the firewall."
"Also, its capacity and functionalities are great for our needs."
"One of the advantages of pfSense is that it is very easy to work with. It is a very good open-source solution, and it works really well. pfSense provides a complete package. For some features, it could be the first solution in the world. It is a very good alternative in the market for a firewall solution. You don't need to go to Cisco or other brands with expensive firewalls. pfSense also allows us to offer some support services."
"I especially like the VPN part. It works like a charm."
"I like pfSense's security features."
"Its scalability is a strong point."
"Go for it. It's a great product with many security features and offers great protection for your network."
"I have found the GUI interface to be invaluable, as it is very intuitive and easy to manage."
"The product is easy to use and is the fastest way to learn about firewalls."
"There is a site-to-site VPN configuration between others people."
"We have used technical support for WatchGuard many times and overall, we are satisfied with it. They are always listening and there is a good reaction time to our findings. When there are issues, they really try to resolve them."
"The multi-WAN feature allows us to configure multiple external interfaces."
"After it is installed, you will have plenty of time to do something else, because it is stable and does not require you to reboot all the time."
"WatchGuard XTM is fairly basic. We use it as the perimeter firewall. The main point is to protect from attack software and hacking."
 

Cons

"One issue is that they have retired SSL VPN for existing devices. This causes significant effort for us to change customer setups."
"In the past I encountered serious bug regarding SCTP and GTP supports."
"Fortinet FortiGate needs to improve to be on par with its competitors, such as Palo Alto and Sophos. They are the market leaders. Fortinet FortiGate needs to improve its capabilities. However, we are happy with Fortinet FortiGate."
"I don't like that anything more than very basic reporting is not included. You have to buy their cloud module that's an add-on for getting more customized reporting."
"In the next release, I would like to see the interface simplified to be more user-friendly."
"The most important feature to have is zero trust, which is lacking in Fortinet FortiGate IPS."
"Tunnel flapping was one of the major things I had seen wherein your internet link remains but your VPN tunnel is down. However, since I got a fix from the TAC team, I have not noticed it, but the customer complained a few times that they couldn't access the internet because of this problem."
"I found that the memory usage for the Fortigate firewall are relatively higher than other firewall brand when compared to same traffic volume."
"The stability could be improved."
"The integration of the plugins into the GUI could be better."
"pfSense is not user-friendly. I hope to have something to make the interfaces more user-friendly."
"The Netgate forums and community don’t provide extensive discussions and topics related to every pfSense service."
"Sometimes there are issues with package deployment and one must refer to the forums for support."
"It would be nice if the solution had a wizard for some of the complex functions."
"The hotspot and the portal feature in this solution are not stable for WiFi access. We use it at least once or twice every day and it crashes. Some modules can be better by improving detection and having new updates. Additionally, we have some issues with clustering and load balancing that could improve."
"I would like to see multiple DNS servers running on individual interfaces."
"I would like them to improve the product's overall protections. This would be good for all product users."
"The technical support is very bad. The price is very high, the response time is very long, and technical support does not provide a general solution."
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
"In my experience they need to make changes in web filtering access for Skype as that's the time we had problems."
"Sometimes the local firebox management tool is flaky."
"We still haven't got the Terminal Service agent to work in our Citrix environment Application Signature also doesn't work well especially in SSL traffic"
"Syslog (Dimension) is focused on presentation, but needs more focus on utility like SonicWall syslog (GMS/Analyzer)."
"Initially WatchGuard assured us regarding endpoint security, but we are not sure that the product provides endpoint security features to its full extent."
 

Pricing and Cost Advice

"In the Asian economy in which we operate, FortiGate is expensive."
"The Indian market is different than the European and American markets. When you compare they need to be a bit more aggressive on pricing."
"The pricing is very reasonable."
"I rate the price of Fortinet FortiGate SWG a seven and a half out of ten since it is not a cheap solution, though I feel it is a good product for the money one pays."
"If the customer is looking for SD-WAN, it comes free with FortiGate."
"The price of Fortinet FortiGate is reasonable."
"There is only a standard license cost to use the solution."
"As far as I'm aware, in our case, it's just a yearly pricing arrangement with no additional licensing costs."
"PFSENSE turns out to be very economical, the license is free and for little money you get very good support"
"It is a free solution."
"I would like to see the solution's price reduced."
"Because the Community edition is free, we only charge for our services to the customers. In Turkey, we cannot demand normal pricing; if we were in Europe or the United States, we might collect more money from customers."
"Netgate pfSense Community Edition is great and free. For Netgate pfSense Plus, we have to buy Netgate's boxes, and the pricing is great."
"I am using the community version of the solution which is free."
"When it comes to Netgate pfSense, I use the basic TAC Lite license, which comes for about 100 USD."
"The product is cheap."
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"The licensing and renewal is very expensive."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
7%
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Construction Company
15%
Financial Services Firm
12%
Marketing Services Firm
12%
Performing Arts
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business370
Midsize Enterprise138
Large Enterprise195
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

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Also Known As

Fortinet FortiGate Next-Generation Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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900,644 professionals have used our research since 2012.