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Netgate pfSense vs WatchGuard XTM [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netgate pfSense
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
Firewalls (2nd)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very easy to use. The interface is quite understandable. There is a good community, and I can take over at any time I want. If there is anything wrong with it, I could just reinstall the whole thing and start all over again, and I'll be up again in less than a few minutes"
"Being able to configure VLANs on such a small device is one of the key unique features that made it attractive to me."
"The stability of Netgate pfSense is rock solid; I have never had any problems with stability."
"The most valuable feature of pfSense is that it's a stateful firewall. I also like the way the rules are implemented on the firewall. It makes things much easier to see at a glance."
"The intuitiveness and ease of use are the most valuable features of pfSense."
"I have found the firewall portion for the blocking most valuable."
"My favorite thing about pfSense is its overall stability of the product. It's rock solid and low maintenance. I like that aspect. It doesn't cost much, and it's feature-rich, including mobile VPN, pfBlocker, and IPS."
"A very stable product that lasts over time, easy to understand, and administer."
"Packet filters and proxy policies are valuable features, as they allow you to configure restrictions by domain name and are useful to block web pages that have multiple IP addresses, such as Facebook."
"There is a site-to-site VPN configuration between others people."
"Application Control is fantastic with over 2,500 applications and the granularity that we can either allow people to view but not be able to log on to Facebook; or view it and log onto it if they're in the marketing department, but not play Facebook games. There are all sorts of different options like that. So it's highly granular."
"This product has helped in securing my SQL database and web applications from DDoS attacks and SQL injections, improved my network speed, and helped me to set specific policies for specific applications which I couldn't do with other products."
"ROI was complete in less than a year."
"After installing the product, we achieved awareness of our data protection needs and email misuse."
"Today, however, with the 11.9.4 version, our environment is very stable."
"Go for it. It's a great product with many security features and offers great protection for your network."
 

Cons

"Network monitoring and device inventory could use some improvements. I'm using SpiceWorks for this because it never really worked in pfSense."
"I'd love a centralized management system for multiple pfSense appliances."
"The product could offer more integrated plugins."
"It’s difficult to configure and use add-on features."
"I suffered a lot of problems over time and I don't think the problems are related to the hardware or the software. They were related to hacking that I was experimenting with, and the device would stop working."
"Other solutions provide more scope for growth. For instance, we can have only 10 to 20 employees on VPN, but other solutions can support more users. We also have more capabilities to increase the performance of the solution."
"There are some bias issues and some intrusions in our network that have to be addressed. So, we're thinking of changing this firewall to something like a professional hardware-enabled firewall."
"The technical support needs to be improved."
"The setting policies need improvement. It needs an easier way to do static NAT and check on what policy is being used for that specific traffic."
"In my experience they need to make changes in web filtering access for Skype as that's the time we had problems."
"Sometimes we have had issues with the stability of the product."
"It's a fine product, but some features like the max bandwidth don't work well. Also, the VPN errors are not helpful when troubleshooting."
"Our device was not functioning properly, so we returned the product and as a result, our business was down for two days."
"Unfortunately, I could not disable the default Outgoing policy and if I do all clients could not access the internet even if I created another Outgoing Policy to replace the default one."
"Expensive Requires client-server application to use some advanced features"
"One huge issue with WatchGuard XTM is that I'm not getting reports in a readable format. Readable means, I don't want Excel online. We repeat auditing when we trigger the report or setup calendar. That functionality is what we are looking for from WatchGuard XTM here."
 

Pricing and Cost Advice

"It's not too expensive considering all of the features on offer. It's about $1700 a year."
"I will not call it a cheap tool, but it is very cost-efficient."
"The cost of other firewalls goes to thousands and lakhs of rupees compared to pfSense, which costs zero. If we opt for Fortinet, it costs about one lakh thirty thousand Indian rupees for the firewall, and then it costs up to almost fifteen to twenty thousand annually for the user subscription. With Netgate pfSense, all those things get covered at zero cost."
"It is a free solution."
"Spend at least $300 or more on a good pfSense box. Use a hard drive, and not a USB flash drive for pfSense storage."
"It is an open source solution. Therefore, the price is good."
"It is an open source firewall."
"pfSense is a free solution."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
"The licensing and renewal is very expensive."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
Outsourcing Company
7%
Construction Company
14%
Outsourcing Company
12%
Marketing Services Firm
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I recommend PFSense. This software solutions can be installed on youf own hardware or ...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigate both cost-effective and efficient. One of the features we like most is that Fo...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and client, Open VPN and client, and PPTP client. Both also have intrusion detection a...
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Overview

 

Sample Customers

Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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