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Sophos Cyberoam UTM vs WatchGuard XTM [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos Cyberoam UTM
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
86
Ranking in other categories
Unified Threat Management (UTM) (9th)
WatchGuard XTM [EOL]
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Olubosola Olusanya - PeerSpot reviewer
Chief Technology Officer at Super Digital Highways Ltd
Unified security has simplified multi-appliance work but still needs more architectural flexibility
There is room for improvement when it comes to their features and architectures they're trying to implement that they can't directly help with. But by and large, it's actually relatively good. More flexibility would make Sophos Cyberoam UTM better. The platform is not entirely flexible as it is. For example, with Cisco ASA and Firepower, you have the command line that can give you more flexibility in terms of the kind of architectures that you can put them in. But for Sophos Cyberoam UTM, you don't really have that access that can give you those network flexibilities that would allow you to do some other types of architectures.
Generalm4545 - PeerSpot reviewer
General Manager- IT & Automation - Serum at a pharma/biotech company with 1,001-5,000 employees
Protects from attack software and hacking but it doesn't provide the reports in a readable format
In my opinion, image clarity is very important, because I don't get the proper image product on reports. This means that functionality is not there. My engineer does not know how he can replace an order. We attach a log after any kind of keys using a utility instead. For the internet policies that we are implementing, the policy should be based on proper protocols. We use the default policies and there are a number of third-party protocols that appear here. Management with WatchGuard XTM means that out of policy is the problem from our side. In this way, we can not do effective services for people with this one. The policy definition with WatchGuard XTM is not proper for all use case requirements. I've got weekly business reports that I am expecting attachments with from WatchGuard XTM that display data for all kinds of consideration which should be required. Main User Functionality Level Order must adhere to using the admin functionality on the registry, or else our users publish their own name. Maybe these recommendations are irrelevant, but I say that the issue to improve most with WatchGuard XTM is the Main User Function.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Unified Threat Management System is an elite product which has been engineered for security, productivity, and connectivity to users across the wide area and local area networks."
"The VPN is the most usable feature."
"The most valuable feature of this product is the threat protection."
"The security capabilities are okay."
"Cyberoam UTM's most valuable feature is that it can be configured any way you like."
"All of the features are quite good and this is definitely a product that I recommend."
"It is more expensive than cheap routers, but it offers a lot of functionality, and that warrants the price."
"I found that the best feature of Sophos Cyberoam UTM is reporting. Its reporting feature is excellent, fast, and easy to prep and launch."
"Today, however, with the 11.9.4 version, our environment is very stable."
"We're really happy with WatchGuard."
"Packet filters and proxy policies are valuable features, as they allow you to configure restrictions by domain name and are useful to block web pages that have multiple IP addresses, such as Facebook."
"Simply, give this tool a try; it will generate great benefits in terms of the scalability and environment."
"Flawless. I have had my firebox for 3 years now and never had an issue with it."
"I would recommend this product, as it is a very flexible one with probably the most intuitive configuration."
"I like the hostwatch because I can see what traffic uses the most bandwidth and I can block that site."
"We now have the capability to manage traffic better by putting non-business critical traffic into the small bucket, while business critical traffic gets higher priority."
 

Cons

"The Traffic Discovery feature should allow administrators to disconnect unnecessary live connections."
"Customer service is very poor."
"We have had some issues with technical support, which is an area that needs improvement."
"The reporting should be improved as well as the backup."
"They could improve the product by enhancing hardware reliability, addressing occasional memory overflow issues, and improving scalability without compromising performance."
"The scalability needs work."
"The technical support response time could be faster."
"Network visibility is an area in the solution with shortcomings where improvements can be made."
"Now, you need to replace the appliance."
"Licensing should be improved."
"Wireless throughput needs to be improved."
"Initially WatchGuard assured us regarding endpoint security, but we are not sure that the product provides endpoint security features to its full extent."
"The VPN errors are not helpful when troubleshooting."
"The issue that we had was that the integration with Active Directory was a bit of a hassle."
"Tech support is sometimes a little bit slow."
"WatchGuard doesn't have a product that allows them to get into the data center. And that's just because there is no hardware to do the job. The software could do it, but there's no hardware that allows that to happen at the moment. So it doesn't scale as well as some other products, that's for sure."
 

Pricing and Cost Advice

"There are many options for payment of the subscription license. You purchase a subscription every one, two, or three years. You can also have monthly subscriptions but we typically offer subscriptions for three years because from the financial perspective it is better to have a three-year subscription."
"The solution’s pricing is average. The product is worth the money."
"It is not cheap."
"Sophos Cyberoam UTM is a cost-efficient solution compared to other solutions."
"Licensing is a bit costly, mostly for features requiring subscription."
"The product is reasonably priced."
"It is worth the value."
"I had an issue when I was trying to stop a user from using too much bandwidth while I was using Azure, I was not able to stop them."
"Like all other manufacturers, there are a lot of features and different pricing. The best is to talk to a representative.​"
"It costs less than the SO works and others (like SonicWall, Cisco, and Barracuda) without increasing so much CPU use."
"The licensing and renewal is very expensive."
"Get at least a maintenance contract for the updates and take a larger WatchGuard than you need. A WatchGuard creates new ways to secure your network."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Outsourcing Company
10%
Construction Company
9%
Construction Company
13%
Financial Services Firm
11%
Outsourcing Company
11%
Marketing Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise28
Large Enterprise17
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The price is appropriate, but if you want the real truth, it's actually quite expensive. The annual software licensing is reasonably pricey, with probably about four years' license annual.
What needs improvement with Sophos Cyberoam UTM?
Sophos Firewall could go beyond configuration health checks and introduce continuous, intelligent firewall policy governance. The firewall should automatically identify redundant, shadowed, unused,...
What is your primary use case for Sophos Cyberoam UTM?
I do work with clients that use both Cisco and Sophos products. My work is mostly with firewalls, storages, switches, and routers.
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Overview

 

Sample Customers

Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
AVG, Cyren, Kaspersky Lab, Lastline, NCP engineering, Trend Micro, Websense
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