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Netrounds vs New Relic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Netrounds
Ranking in Network Monitoring Software
91st
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Network Diagnostics (4th)
New Relic
Ranking in Network Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Netrounds is 0.4%, up from 0.2% compared to the previous year. The mindshare of New Relic is 1.4%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.4%
Netrounds0.4%
Other98.2%
Network Monitoring Software
 

Featured Reviews

it_user738366 - PeerSpot reviewer
Head of Network Operations at a tech company with 51-200 employees
​Fast and easy notification of problems on the network
Network quality monitoring of multicast TV channels and other network monitorings. This product gives us a good historical overview over the network and quick alarms for problems Fast and easy notification of problems on the network. The web GUI Grouping of jobs Making your own dashboards…
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The live packet capture feature enables quicker troubleshooting and better network monitoring."
"Network quality monitoring of multicast TV channels and other network monitorings."
"The most valuable features are the dashboards and tracing."
"Go with it. It is a good product. It gives us the visibility that we need in monitoring."
"It’s been helpful to get a unified understanding of how our application is being used, usage patterns, etc. We get a shared organizational understanding."
"<p>New Relic has positively impacted my organization by helping with our observability goals.</p>"
"Overall, it improves the experience of the customers and site users."
"We looked for a product that gives the data in a way that is easy to visualize, is reliable, and is simple."
"We detect issues using dashboards that we built on New Relic."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
 

Cons

"The web interface is ok, but I would like to see if it was possible to group jobs better and to create our own dashboards."
"I'd like to see alerting based on custom insight queries."
"The connectivity between legacy and newer cloud applications is not great."
"More configurability through the dashboard, for example, being able to ignore transactions without the need to update the config or code."
"Sometimes we've noticed agents fail to report/respond."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"All the information is there, but sometimes it’s hard to figure out what it means."
"Internally, we have a solution that’s better than Insights to provide us analysis of that data."
 

Pricing and Cost Advice

Information not available
"If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
"The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out."
"The solution is cheap, but prices can go up when users grow."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"The solution is less expensive than AppNeta."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
13%
Comms Service Provider
10%
Outsourcing Company
10%
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Telenor, Sappa, Clas Ohlson, Netnordic, Kabelnoord, Lunet
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Netrounds vs. New Relic and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.