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NetVault Plus vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Quest NetVault provides robust data protection, quick recovery, and seamless integration, enhancing operational efficiency and offering measurable cost savings.
Sentiment score
1.0
Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.
 

Customer Service

Sentiment score
6.6
NetVault Plus users appreciate responsive support, though mixed opinions exist about third-party support and external dependency resolution.
Sentiment score
8.8
Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.
Technical support is great for NetVault Plus.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
I would rate Quest support as eight.
Manager System Management at Şanstech
The response time is good, but resolving some issues can take time due to dependencies on external devices.
Senior System Engineer at PT. Virtus Technology Indonesia
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Scalability Issues

Sentiment score
5.9
NetVault Plus is highly regarded for scalability, handling environments effectively, with users planning to expand their infrastructure usage.
Sentiment score
6.2
Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.
Quest NetVault Plus is highly scalable, rated at an eight.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Stability Issues

Sentiment score
5.9
NetVault Plus is generally stable, though some users experience issues with updates, policy changes, and license expiration warnings.
Sentiment score
7.2
Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.
There have been very few issues reported in the past year, with only one ticket raised, indicating its reliability.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Room For Improvement

NetVault Plus requires interface improvements, better restore functionality, enhanced compatibility, expanded features, and localized support for effectiveness.
Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.
There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware.
Senior System Engineer at PT. Virtus Technology Indonesia
Improvements should come, particularly in compatibility, backup performance, or better troubleshooting.
Manager at Fractalio Data Pvt Ltd
I think the reporting in NetVault Plus should be gotten more easily.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Setup Cost

Enterprise opinions on NetVault Plus pricing vary, with flexible licensing seen as both costly and affordable based on features.
Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.
It could be cheaper.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
The pricing is not expensive, rated around a four in terms of cost.
Senior System Engineer at PT. Virtus Technology Indonesia
 

Valuable Features

NetVault Plus provides user-friendly, web-based data protection with diverse integrations, efficient management, and time-saving backup and recovery features.
Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.
Quest NetVault Plus supports a wide range of databases such as MSSQL, MySQL, Oracle, and SAP, offering extensive coverage.
Manager at Fractalio Data Pvt Ltd
The backup and recovery capabilities of NetVault Plus are very important for maintaining my business.
Manager System Management at Şanstech
I use the granular recovery feature, and it is actually helpful to restore even a single file from a large pool of files.
Sr. System Administration (Grindmaster Machines Pvt Ltd) at a manufacturing company with 201-500 employees
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
Manager, Information Technology at a hospitality company with 201-500 employees
 

Categories and Ranking

NetVault Plus
Ranking in Backup and Recovery
35th
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
Disaster Recovery (DR) Software (23rd)
Unitrends
Ranking in Backup and Recovery
23rd
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of NetVault Plus is 1.0%, up from 0.6% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Unitrends0.7%
NetVault Plus1.0%
Other98.3%
Backup and Recovery
 

Featured Reviews

MK
Manager at Fractalio Data Pvt Ltd
Consistent high ratings reflect user satisfaction and reliability
The effective features are file system backup and bare metal recovery. I find it effective because the recovery time when the system goes down is approximately 10 hours, so you can recover the system, and the recovery procedure is quite straightforward. The solution is on-premises. Deduplication is handled by their own product called Corestore, which is a software-based deduplication engine. The deduplication ratio is quite good, and the backup window reduces because of it. To use Quest NetVault Plus backup, my advice is that the product is quite simple; there's no need to access or log in to the backup server, just log in from any system in the same network, and the configuration part is also quite simple. I rate Quest NetVault Plus a nine out of ten.
Derek Schneider - PeerSpot reviewer
Manager, Information Technology at a hospitality company with 201-500 employees
Daily recovery tests have validated restore readiness and ensured consistent data protection
The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.
report
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
8%
Manufacturing Company
8%
Performing Arts
8%
Manufacturing Company
15%
Retailer
11%
Construction Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise16
Large Enterprise8
 

Questions from the Community

What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
I think the reporting in NetVault Plus should be gotten more easily. That part should be more easy for the users.
What is your primary use case for Quest NetVault?
I am using only the backup solution with QoreStor from NetVault. I use it for three types: SQL backup, VMware backup, and file server backup. Because I am set up on VMware, the functionality for VM...
What needs improvement with Unitrends?
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...
What is your primary use case for Unitrends?
Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...
What advice do you have for others considering Unitrends?
Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...
 

Comparisons

 

Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
No data available
 

Overview

 

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about NetVault Plus vs. Unitrends and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.