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NetWitness NDR vs Rapid7 InsightConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
NetWitness NDR
Ranking in Security Orchestration Automation and Response (SOAR)
23rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (49th), Threat Intelligence Platforms (TIP) (35th), Endpoint Detection and Response (EDR) (57th), Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (39th)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of NetWitness NDR is 1.7%, up from 0.6% compared to the previous year. The mindshare of Rapid7 InsightConnect is 1.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
Rapid7 InsightConnect1.8%
NetWitness NDR1.7%
Other92.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.
VF
Security Systems Engineer at a tech vendor with 11-50 employees
Automation workflows have simplified integrations and now need richer custom connector options
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a great idea to support Jira Data Center versions too since Atlassian announced that Jira Server has become end-of-life over a year ago. The connection with Data Center Jira is not super stable, so the Jira Data Center connector should definitely be improved. In future updates of Rapid7 InsightConnect, it would be really great to have some advanced capabilities for connectors. For example, if the tool is using an API, we could write code to give more flexibility for engineers to set up different integrations, even for solutions that are not available in the existing integrations. That would definitely be a significant advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I review about 100 vendors that I might work with, Torq is definitely in the top five that gave me personally investment back, just because every bit of effort I put into Torq eventually became a workflow that gave it back to me."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Torq has helped a lot regarding SOC analyst efficiency."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"What I appreciate most about Torq is that it is an essential part of our system."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
"This solution allows us to locate the malware in real-time."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"NetWitness Endpoint's most valuable features are its interoperability across many different operating systems and the ease of pivoting from network to endpoint via a single console."
"In my opinion, this is the best platform, world-wide, and I am happy with it."
"I would recommend others to use RSA NetWitness Endpoint at this time because they have evolved from an MD to an EDR solution to an XDR solution."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."
"Rapid7 is the better product because of its features, capabilities, integration, and support."
"Rapid7 is the better product because of its features, capabilities, integration, and support."
"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"Rapid7 InsightConnect has great features, particularly easy and straightforward deployment."
 

Cons

"The initial deployment of Torq was not easy."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"Regarding the pricing of Torq, I would say it is expensive."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"The initial deployment of Torq was not easy."
"The initial setup requires a high level of skill, then the setup is good and smooth."
"RSA NetWitness Network could improve on integration with non-native application integration."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"The initial setup requires a high level of skill."
"Threat detection could be better."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The problem with this product is that it's a bit slow."
"The integration of the solution needs to be improved. The dashboard needs lots of updates as well."
"Support for Jira could be improved because currently, Jira is only supported in the cloud version."
"The GUI needs improvement, as creating workflows can be cumbersome."
"The technical support should be improved."
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."
"The solution really needs better integration."
"The solution really needs better integration."
 

Pricing and Cost Advice

Information not available
"The cost depends on the number of endpoints that you want to monitor, but it is not expensive."
"It is an expensive product."
"The pricing is not very economical. It is a quite costly product for India. One thing is that when you purchase it, you have to purchase a module separately."
"We are on a three-year contract to use RSA NetWitness Network."
"With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing."
"It is highly scalable. It can be bought based on your requirements."
"They can easily adjust if you have the requirements which are required. If you have a budget cut or a budget constraint, they can bend."
"NetWitness Endpoint is less costly than its competitors, but it offers fewer features."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
Comms Service Provider
8%
Performing Arts
8%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
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What is your experience regarding pricing and costs for Rapid7 InsightConnect?
Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultim...
What needs improvement with Rapid7 InsightConnect?
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a grea...
What is your primary use case for Rapid7 InsightConnect?
Rapid7 InsightConnect is usually used for integrations. There are tons of different integrations we use, such as anti...
 

Also Known As

No data available
RSA ECAT, NetWitness Network
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Information Not Available
ADP, Ameritas, Partners Healthcare
Starr Companies, Landmark Health
Find out what your peers are saying about NetWitness NDR vs. Rapid7 InsightConnect and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.