No more typing reviews! Try our Samantha, our new voice AI agent.

NetWitness NDR vs Rapid7 InsightConnect comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Torq
Sponsored
Ranking in Security Orchestration Automation and Response (SOAR)
4th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
8
Ranking in other categories
AI-SOC (2nd), AI-Powered Security Automation (2nd)
NetWitness NDR
Ranking in Security Orchestration Automation and Response (SOAR)
23rd
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Endpoint Protection Platform (EPP) (49th), Threat Intelligence Platforms (TIP) (35th), Endpoint Detection and Response (EDR) (57th), Network Detection and Response (NDR) (19th), Extended Detection and Response (XDR) (39th)
Rapid7 InsightConnect
Ranking in Security Orchestration Automation and Response (SOAR)
18th
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Torq is 3.7%, down from 5.4% compared to the previous year. The mindshare of NetWitness NDR is 1.7%, up from 0.6% compared to the previous year. The mindshare of Rapid7 InsightConnect is 1.8%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Torq3.7%
Rapid7 InsightConnect1.8%
NetWitness NDR1.7%
Other92.8%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Nimrod Vardi - PeerSpot reviewer
Global IT Director at OpenWeb
Automation workflows have transformed our IT, enabling secure just-in-time access control
We work with them quite often, so we have a direct line regarding areas in Torq that have room for improvement. If we have a feature request, we can request it. I do not have anything in mind at the moment. We were a design partner for a short while, so we feel that they listen and that users of the system have an impact on the way the system is designed for the better. They have a new community, which is something that I personally suggested years ago. There are many people like me in different places and they might have already built the workflow that I need. Having the option to share workflows or to jump on a thread and say I have this need, did anyone ever build a workflow for it, is amazing. Someone would jump in and say yes, sure, here, take this workflow. I think this is an amazing thing and I really hope that the community will come alive because I think this is really powerful. This is something that I already suggested and it did happen eventually, and I am quite happy with it. I do not have any specific feature in mind that I have a need for at the moment.
reviewer1799727 - PeerSpot reviewer
Manager, IT Security Operations at a non-profit with 11-50 employees
Reliable and good support but can be expensive
I have no real complaints about the solution. Threat detection could be better. They need to enhance their threat intelligence feeds. We would like to have more IOCs or more trade intelligence to not only rely on the intelligence of the engineer in charge but to have some threat intelligence and some seeds of IOCs and to have the host have some artificial intelligence to reduce the number of false positives. I don't see this solution being very scalable. The solution is pricey.
VF
Security Systems Engineer at a tech vendor with 11-50 employees
Automation workflows have simplified integrations and now need richer custom connector options
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a great idea to support Jira Data Center versions too since Atlassian announced that Jira Server has become end-of-life over a year ago. The connection with Data Center Jira is not super stable, so the Jira Data Center connector should definitely be improved. In future updates of Rapid7 InsightConnect, it would be really great to have some advanced capabilities for connectors. For example, if the tool is using an API, we could write code to give more flexibility for engineers to set up different integrations, even for solutions that are not available in the existing integrations. That would definitely be a significant advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Torq's unified platform approach to AI, SOAR, automation, and case management is superior compared to my experience managing multiple point solutions."
"Any request that comes in, regardless of how complex it is, I can accomplish it with Torq."
"What I appreciate most about Torq is that it is an essential part of our system."
"Using that one piece of AI, we auto-closed 511 cases in quarter four alone."
"Once I started to use the system and I saw the potential, it changed all of our work in IT."
"Torq has helped a lot regarding SOC analyst efficiency."
"As an analyst, it has demonstrated potential to reduce workforce requirements and time needed for related activities."
"Since we started working with Torq, I am handling much fewer alerts, it is becoming really easy for me to handle an alert, I have all the information that I need, I do not need to connect to different vendors to receive this information, and the main thing I got from Torq is time, which now helps me to build another automated system and learn."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"It is very easy to use, and its usability is great."
"The interface of this solution is very flexible and easy to use."
"This solution allows us to locate the malware in real-time."
"I would highly recommend the solution. Just go ahead and get it."
"It is stable. We have been using it for some time, without any issues."
"Technical support is knowledgeable."
"We use it for IT security purposes; this is our central log management solution, so we incorporate all of our servers and PCs into this software and can monitor the logs from there."
"Rapid7 is the better product because of its features, capabilities, integration, and support."
"InsightIDR's Attacker Behavioral Analytics (ABA) and User and Entity Behavior Analytics (UEBA) features have been very useful in maintaining our security posture."
"Rapid7 is the better product because of its features, capabilities, integration, and support."
"The tool is stable. The initial setup is straightforward. The product is user-friendly."
"Rapid7 InsightConnect has great features, particularly easy and straightforward deployment."
"Based on my user experience, I would recommend InsightConnect for its user-friendly interface and excellent documentation."
 

Cons

"The initial deployment of Torq was not easy."
"The initial deployment of Torq was not easy."
"Even now, we have workflows that are in production that use AI steps and I get different results, making it unusable to some degree."
"Regarding the pricing of Torq, I would say it is expensive."
"It was able to capture data but was unable to differentiate between the agent hostname we are using and the hostname that resides on the back end of the Internet."
"We have MCP that we are working with our cloud security platform, and we wanted to connect this MCP to the case management."
"Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes."
"Additionally, the documentation for Torq is not very clear. Most of the information is presented in videos, which are not ideal for reading; there are mostly paragraphs and other text-based content."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."
"Threat detection could be better."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"This solution needs an upgrade in reporting. I have heard from RSA that they are working on this, but as of yet it is not available."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"The initial setup requires a high level of skill."
"The contamination feature could be improved."
"The GUI needs improvement, as creating workflows can be cumbersome."
"The solution really needs better integration."
"The technical support should be improved."
"The solution really needs better integration."
"Support for Jira could be improved because currently, Jira is only supported in the cloud version."
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs in FortiGate."
 

Pricing and Cost Advice

Information not available
"The pricing is not very economical. It is a quite costly product for India. One thing is that when you purchase it, you have to purchase a module separately."
"The price of the solution depends on the environment. If the environment is large then it will cost more. However, the larger the environment with more endpoints, you will receive an increased discount. If the environment is very small, then you might think it is expensive. It is always better to buy in bulk to receive a discount. The minimum number of assets is usually 500, with discounts on 1000 and 2000."
"I do not have any opinion on the pricing or licensing of the product."
"It is highly scalable. It can be bought based on your requirements."
"With RSA, there is flexibility in choosing the service, products, and the range that meets your requirement, as well as they are flexible in terms of pricing."
"We are on a three-year contract to use RSA NetWitness Network."
"They can easily adjust if you have the requirements which are required. If you have a budget cut or a budget constraint, they can bend."
"The cost depends on the number of endpoints that you want to monitor, but it is not expensive."
Information not available
report
Use our free recommendation engine to learn which Security Orchestration Automation and Response (SOAR) solutions are best for your needs.
893,244 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
10%
Construction Company
10%
Manufacturing Company
9%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
7%
Comms Service Provider
8%
Performing Arts
8%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Torq?
This is exactly what we discussed two days ago with the Torq team. We told them where we want to see improvements. Fo...
What is your primary use case for Torq?
I use Torq as my case management and alert system. Working as a SOC analyst, the first thing I do every morning is ge...
What advice do you have for others considering Torq?
I would definitely recommend Torq. I have no doubt, really. When we looked for another vendor, Torq really answered a...
Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Rapid7 InsightConnect?
Compared to other SOAR solutions, the pricing is reasonable as Rapid7 provides it as a bundle called InsightIDR Ultim...
What needs improvement with Rapid7 InsightConnect?
Support for Jira could be improved because currently, Jira is only supported in the cloud version. It would be a grea...
What is your primary use case for Rapid7 InsightConnect?
Rapid7 InsightConnect is usually used for integrations. There are tons of different integrations we use, such as anti...
 

Also Known As

No data available
RSA ECAT, NetWitness Network
Rapid7 Insight Connect, Komand
 

Overview

 

Sample Customers

Information Not Available
ADP, Ameritas, Partners Healthcare
Starr Companies, Landmark Health
Find out what your peers are saying about NetWitness NDR vs. Rapid7 InsightConnect and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.