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New Relic vs StableNet comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

New Relic
Ranking in Network Monitoring Software
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
StableNet
Ranking in Network Monitoring Software
95th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of New Relic is 1.5%, down from 1.9% compared to the previous year. The mindshare of StableNet is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
New Relic1.5%
StableNet0.4%
Other98.1%
Network Monitoring Software
 

Featured Reviews

BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.
ShahzadAziz - PeerSpot reviewer
Director of Development/Project Manager at Enablers Private Limited
A highly scalable and stable solution that provides excellent features and can be integrated with any product
The support team is more into R&D. They're not focused on support. The vendor lets the partners provide support for the solution. Partners must have StableNet-certified engineers. Complex problems arise for complex installations. When a problem is deep, it takes a lot of time to resolve it. It goes to the R&D and development teams. They do solve it, but the time taken could be reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Helped us pin point the exact piece causing the performance bottleneck by using the transaction trace view."
"The most valuable feature of New Relic is its ease of use."
"New Relic has positively impacted my organization by helping with our observability goals."
"Reduced the worry in supporting live websites."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"It offers helpful user metrics so we can learn more about the user experience."
"It’s the flashlight to the core of an issue in a production environment that everyone may have missed in development, QA, and implementation."
"The solution is stable."
"We can integrate any tool with StableNet."
"The best features are the reporting, utilization, and network graph."
 

Cons

"Sometimes the UI feels like it is not that much user-friendly for any new user who is using New Relic."
"It is very difficult to award the service level cycles at an endpoint level."
"The pricing could be improved as it is quite high relative to what is offered."
"We have had issues with our agents going offline."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"There have been issues in the past where stability was not fully reliable, but all problems were quickly resolved and we personally haven't had any data loss issues of any kind."
"The connectivity between legacy and newer cloud applications is not great."
"New Relic can get pricey for larger organizations."
"The solution is expensive."
"The dashboard has a lot of room for improvement."
"The existing dashboard capability is there, but it is not user-friendly."
 

Pricing and Cost Advice

"Pricing is better with New Relic APM than Dynatrace."
"I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
"This is an expensive tool."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"It would be nice if we could buy it annually instead of monthly."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"We're paying for the New Relic APM license annually."
"Cost is significant with a lot of extras."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
Government
21%
Outsourcing Company
10%
Manufacturing Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
What is the best network monitoring software for large enterprises?
In my opinion Infosim, StableNet Enterprise is the best as it is a third-generation highly automated network management system. It enables IT departments to unify the management requirements of the...
 

Comparisons

 

Also Known As

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
No data available
 

Overview

 

Sample Customers

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Athenahealth, Barratt, Nocsult, Nucleus Connect, SCC
Find out what your peers are saying about New Relic vs. StableNet and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.