Try our new research platform with insights from 80,000+ expert users

Okta Workforce Identity vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Workforce Identity
Ranking in Authentication Systems
6th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
68
Ranking in other categories
Single Sign-On (SSO) (2nd), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (2nd), ZTNA as a Service (7th)
Thales Authenticators
Ranking in Authentication Systems
13th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Authentication Systems category, the mindshare of Okta Workforce Identity is 4.4%, down from 5.4% compared to the previous year. The mindshare of Thales Authenticators is 2.3%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
Okta Workforce Identity4.4%
Thales Authenticators2.3%
Other93.3%
Authentication Systems
 

Featured Reviews

SumitMundik - PeerSpot reviewer
Authentication process improves security with quick and intuitive user interface
The best feature is the speed and execution of Okta Workforce Identity. The moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated. The entire customer experience is very good. The user interface is pretty simple, straightforward, and really good. Multi-factor authentication in Okta Workforce Identity is very useful so people who do not have access or are trying to access using just a user ID and password will be completely blocked because of this two-factor authentication. You will get the code, and as your device is authorized in the system, only that device can be used for the authentication purpose. A third person trying to access or hack your data will not be able to do that anymore. Additionally, you don't have to remember your passwords going forward. Previously, every 60 days or 90 days, passwords kept changing. With the two-factor authentication or single sign-on option in Okta Workforce Identity, you don't have to remember it anymore or write down passwords in plain text. If something goes wrong, we have the IAM team which can unlock your account immediately if you have issues.
Gustavo Merighi - PeerSpot reviewer
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"It offers very helpful support. The technical team is very helpful."
"It's easy to use and straightforward."
"The product’s most valuable feature is multifactor authentication."
"The best feature is the speed and execution of Okta Workforce Identity; the moment you click on single sign-on, you immediately get the notification on your mobile phone, then you do the authentication and within a second you get authenticated."
"Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"One valuable feature is Thales' ability to provide off-site tokens."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"Scalable and stable."
"The technical support services are good."
 

Cons

"Okta Workforce Identity could improve the support system, they are too slow."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"This user integration with the Okta integration network could be simplified."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"In some setup cases, there are issues with attributes not going in properly."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"There should be automated aggregation and complete classification processes included in it."
"Whenever I write Cypress test cases, we encounter problems with logging in through Okta."
"Lacks integration with other platforms."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The solution should allow for support of multi-tenant architecture."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The stability could improve."
"We faced issues due to slow ticket responses, which improved over time."
 

Pricing and Cost Advice

"The licensing is per user per month and includes full technical support."
"The price of Okta Workforce Identity is reasonable."
"The product has a user-based license model."
"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"Though I don't know about the licensing model of the product, I wouldn't be surprised if Okta offers a per user license subscription model."
"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
"Thales is more expensive than its competitors."
"There is an annual licensing fee."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
868,787 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
8%
Government
7%
Financial Services Firm
13%
Government
11%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise16
Large Enterprise32
No data available
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

No data available
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Standard Chartered Bank (SCB)
Find out what your peers are saying about Okta Workforce Identity vs. Thales Authenticators and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.