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Oktopost vs Sprout Social comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oktopost
Ranking in Social CRM
12th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Sprout Social
Ranking in Social CRM
4th
Average Rating
7.8
Number of Reviews
5
Ranking in other categories
Social Media Management Solutions (4th), Social Media Analytics Software (2nd), AI Customer Experience Personalization (25th), AI Content Creation (7th)
 

Mindshare comparison

As of May 2026, in the Social CRM category, the mindshare of Oktopost is 2.6%, up from 0.5% compared to the previous year. The mindshare of Sprout Social is 8.5%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Social CRM Mindshare Distribution
ProductMindshare (%)
Sprout Social8.5%
Oktopost2.6%
Other88.9%
Social CRM
 

Featured Reviews

it_user298695 - PeerSpot reviewer
Content Marketing Manager with 501-1,000 employees
The insights it provides are very helpful in understanding what is working for us and what's not, but it needs a dashboard that shows me how many followers our accounts have gained or lost.
It would be wonderful if the Oktopost team developed a dashboard that showed me how many followers our accounts have gained or lost. It would also be helpful if we could track the same for our competitors. And in addition, it would be great to have the tool identify social influencers in our space for us to engage with. I also think the board is a great concept, but it's way too pricey to be scalable.
Andriana Sophos - PeerSpot reviewer
Financial Analyst at Honeywell
Centralized social monitoring has unified our branding and drives data-driven engagement decisions
The best features Sprout Social offers include the compose tool for social posts, reporting and analytics, and content management.What I appreciate most about the compose tool and the reporting and analytics features is that it helps to track engagements and other analytics and track social campaigns so that we are able to make data-driven decisions easily. I would add that social listening and explaining the spikes and the drops, a friendly user interface and easy to understand, great customer care integration, and statistics for organic social are also important features. Sprout Social has positively impacted my organization by saving time and increasing engagement. We have definitely streamlined our output and allowed us to access metrics, content performance, and engagement all within a few clicks, which improved our productivity in my organization by 20%.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love the conversion reporting and integration with Marketo and SFDC."
"Sprout Social has saved us a lot of time, provided the convenience of a single login to multiple socials, and requires less time for training, making it very easy to use and start using it."
"Sprout Social is the best; it is very good, actually, because I have used Intercom and Zendesk, but when I look at the different software I have used as a customer service agent, I would go for Sprout Social as it is more complete and easy to navigate."
"Sprout Social is a really good, reliable tool for increasing our online presence and handling patient queries, messages, and comments all in one place without navigating through different social media accounts."
"In my experience, the best features Sprout Social offers are the ability to manage multiple campaigns."
"One of the biggest advantages of Sprout Social is its user-friendly dashboard and clear visual reports, which make it easy to interpret data and present insights to clients."
 

Cons

"Customer service is nil. I don't even have a contact."
"If you do not already have existing solutions and you are using the platform to help schedule out marketing campaigns, it will not be that helpful."
"Sprout Social can be improved because the user experience of having hundreds of channels to navigate can be quite fiddly, especially when trying to bulk post."
"Sprout Social can be improved by lowering the pricing."
"As of now, I have been using Sprout Social for almost two years, but there are some glitches in the back-end; sometimes the posts are not integrated or do not come with the proper details, proper dates, or proper content."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
23%
Manufacturing Company
9%
Construction Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

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What is your experience regarding pricing and costs for Sprout Social?
My experience with pricing, setup cost, and licensing is that Sprout Social delivers good value for the price, making it very cost-effective.
What needs improvement with Sprout Social?
The scheduling feature became less handy for me due to the enhancement of the social media platforms themselves. One limitation I have experienced with the features is that I cannot make custom mes...
What is your primary use case for Sprout Social?
My main use case for Sprout Social is scheduling out the calendar, social media campaigns, and then I use it for tagging those campaigns and reporting those metrics to funders. I use the tagging an...
 

Comparisons

 

Overview

 

Sample Customers

Panasonic, Toshiba, Kapost, Deluxe, Act-On, SiSense, Roojoom, Blazemeter
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
Find out what your peers are saying about Sprinklr, Salesforce, HootSuite and others in Social CRM. Updated: April 2026.
893,244 professionals have used our research since 2012.