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OneLogin by One Identity vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 20, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin by One Identity
Ranking in Single Sign-On (SSO)
5th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
User Provisioning Software (4th), Identity Management (IM) (4th), Access Management (5th)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
18th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
26th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of OneLogin by One Identity is 2.8%, up from 2.0% compared to the previous year. The mindshare of Tools4ever HelloID is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin2.8%
Tools4ever HelloID1.3%
Other95.9%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have observed approximately 45 to 50% fewer password-related support tickets, faster user onboarding by nearly 60%, and reduced errors."
"OneLogin has positively impacted my organization by improving both security and user convenience."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"We are receiving good feedback from end-users for the seamless authentication, as they are very happy with the solution; they do not need to provide passwords multiple times for different applications, only needing to log in once to access all their provided applications, resulting in an excellent user experience."
"OneLogin has a very positive impact on our organization, especially in the areas of security, user experience, and operational efficiency."
"OneLogin has positively impacted our organization by improving security and user experience by simplifying access to business applications through single sign-on while also reducing password reset tickets and manual account management for the IT team."
"Implementing MFA and role-based access control has significantly reduced the risk of unauthorized access, especially with sensitive health records or FinTech data."
"The outcomes since adopting OneLogin are very positive, saving our time with a reduced workload by 30 to 40 percent, and user provisioning, including onboarding or off-boarding, has become very fast by 60 to 80 percent."
"The thing we like the most is that this software is so easy to use; you don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"This solution helped us with centralizing our IAM; it was spread out over many places, and now we can easily control who has access to which client or client application."
"By giving users the ability to fully manage their own workspace, while still being able to monitor and administer such actions, we can focus on new-business and projects as we like."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
 

Cons

"There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"OneLogin could improve a bit in loading speed or in the interface so that it is even more intuitive, but overall it works very well."
"If a 'Remember Me' option were available, we could directly proceed with the authentication instead of having to enter our username every time."
"OneLogin is a strong platform overall, but the reporting and advanced configuration options could be more intuitive; some administrative tasks and policies configuration have a learning curve for new users, and improving the user interface and providing more detailed built-in reporting would make management more efficient."
"Regarding OneLogin's improvement, I would suggest making the interface more user-friendly and enhancing security features through implementing DLP."
"The initial setup could be more simplified; apart from this, everything is perfect and a very smooth solution."
"You should build the documentation a little better and more clearly because it is currently a convoluted mess, but that goes for every One Identity product."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"I would like to have the built-in provisioning module improved."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
 

Pricing and Cost Advice

"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"Surprisingly expensive given the price of on-premise solutions."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The price of the licensing is fine."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
8%
Outsourcing Company
16%
Construction Company
14%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business134
Midsize Enterprise29
Large Enterprise66
No data available
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
I think OneLogin could improve the learning curve for administrators and make the configuration more user-friendly.
What is your primary use case for OneLogin by One Identity?
OneLogin's main use case for my organization is unified authentication. I apply it for Single Sign-On management in my day-to-day work within the company. I have noticed that this tool especially m...
What advice do you have for others considering OneLogin by One Identity?
I would advise other companies considering using OneLogin to compare prices with other tools before making a decision. I have given this review a rating of 8.
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Also Known As

OneLogin Workforce Identity
HelloID
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Willis Independent School District, David Douglas School District
Find out what your peers are saying about OneLogin by One Identity vs. Tools4ever HelloID and other solutions. Updated: June 2026.
906,852 professionals have used our research since 2012.