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OneLogin vs Tools4ever HelloID comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OneLogin
Ranking in Single Sign-On (SSO)
6th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
User Provisioning Software (5th), Identity Management (IM) (6th), Access Management (6th)
Tools4ever HelloID
Ranking in Single Sign-On (SSO)
20th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
27th
Average Rating
9.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of OneLogin is 2.6%, up from 1.9% compared to the previous year. The mindshare of Tools4ever HelloID is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
OneLogin2.6%
Tools4ever HelloID1.2%
Other96.2%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
A flexible solution for application management, and facilitated centralization of our IAM
We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, there is satisfaction with OneLogin, and based on the current experience with the product, it would be recommended to other users."
"OneLogin has positively impacted our organization by increasing security features and making our security wall more robust as well as preventing unauthorized access from dormant accounts, making our system safer than ever before."
"The return on investment I have seen with OneLogin would go close to eighty percent if we combine time and money and everything, because it let us get rid of the servers, which was a quite high-cost item on our budget."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"OneLogin has positively impacted us in many different ways, particularly in terms of cost, as our costs have been reduced compared to what we have been spending."
"Simplicity is the most valuable part of OneLogin."
"Since implementing OneLogin by One Identity, the biggest positive change I've noticed is how much smoother and faster my workday feels."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"Now we can easily control who has access to which client or client application."
"The Single Sign-On capabilities are endless and we haven't found a single app so far that couldn't be set up for SSO."
"The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc."
"You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it."
 

Cons

"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"I believe the audit trail could be improved, and more solution integrators need to be established."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"OneLogin could be improved with simpler user management features, though the current interface is relatively straightforward to use."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"OneLogin could be improved if there were easy configuration options."
"I sometimes face issues with platform stability, flexibility in configuration, and limited API availability."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique."
"Integration with other Tools4ever applications such as SSRPM and IAM would be nice."
"When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have."
"I would like to have the built-in provisioning module improved."
 

Pricing and Cost Advice

"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"Surprisingly expensive given the price of on-premise solutions."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"The price of the licensing is fine."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"Since HelloID is very reasonably priced, the return-on-investment is fast."
"In terms of costs and pricing, this solution is worth every penny."
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Top Industries

By visitors reading reviews
University
14%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
Outsourcing Company
18%
Government
8%
Educational Organization
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise15
Large Enterprise32
No data available
 

Questions from the Community

What needs improvement with OneLogin by One Identity?
The areas of OneLogin that have room for improvement include that AI is not for me. There are tools where AI does not belong, in my opinion, and this is one of them. I don't see any benefits of hav...
What is your primary use case for OneLogin by One Identity?
OneLogin's use case in my organization is for the entire infrastructure because it was very outdated, not secure, and it was built Windows heavy despite us being a Mac environment. I decided to go ...
What advice do you have for others considering OneLogin by One Identity?
The advice I would give others looking to implement OneLogin is that there are a lot of tools out there. If this is something where the basic package fits for people or they need all those extra be...
Ask a question
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Also Known As

OneLogin Workforce Identity
HelloID
 

Overview

 

Sample Customers

OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Willis Independent School District, David Douglas School District
Find out what your peers are saying about OneLogin vs. Tools4ever HelloID and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.