Try our new research platform with insights from 80,000+ expert users

OneLogin pros and cons

Vendor: One Identity

4.2 out of 5

34 reviews
97% willing to recommend

Pros & Cons summary

OneLogin integrates with Active Directory and offers notable user provisioning and Single Sign-On features, enhancing security and reducing login-related support tickets. Its ease of integration with directory services streamlines operations. However, it requires improved support, reliability, and functionality, particularly in user offboarding. Increased robustness, automatic processes, and more connectors for diverse endpoints would enhance its appeal to tech buyers.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

OneLogin's integration with Active Directory and user provisioning is highly valued.

Single Sign-On feature significantly transforms interaction with various applications.

Use of OneLogin leads to a substantial reduction in login-related support tickets, indicating efficiency and time savings.

The platform enhances security features, notably increasing the security wall and preventing unauthorized access.

Exceptional ease of integration with existing directory services and SCIM provisioning helps streamline operations.

CONS

More off-hour support and increased robustness are needed as the tool must be made more reliable and the response time from support should be improved.

Outages have been a problem, causing downtime and impacting company operations, preventing access to applications.

OneLogin lacks the desired functionality for user offboarding, which currently requires manual interaction instead of automated processes.

There is a need for more out-of-box connectors to various endpoints, enhancing integration capabilities with different services.

Customer support is lacking in responsiveness and should be improved to provide better service.

OneLogin Pros review quotes

Director of Information Security at a manufacturing company with 1,001-5,000 employees

Mar 22, 2017

Ease of integration with AD.

Read full review

Software Development Lead at a insurance company with 1,001-5,000 employees

Mar 30, 2017

Documentation.

Read full review

CB

Chaitanya Bhaskaruni

Team Manager at a tech services company with 51-200 employees

Feb 6, 2020

The solution's ability to save and manage of all my passwords is great.

Read full review

Free Report: OneLogin Reviews and More

Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

reviewer1759683

Control System Cybersecurity Analyst at a energy/utilities company with 201-500 employees

Jan 12, 2022

Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had.

Read full review

IgnacioMartinez

Director of IT at a venture capital & private equity firm with 11-50 employees

Jun 22, 2022

It's super useful to have a single pane of glass when it comes to access management.

Read full review

reviewer1895283

Information Technology Systems Administrator at a comms service provider with 201-500 employees

Nov 21, 2022

When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop.

Read full review

Manager, Information Technology at a hospitality company with 51-200 employees

Jun 29, 2022

The most valuable feature is the ease with which we can manage the sign-on feature.

Read full review

IT Director at Florida State College at Jacksonivlle

Feb 8, 2023

In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use.

Read full review

Data center analyst at Atvos

Aug 30, 2023

The solution allows the user to search logs based on a specific time.

Read full review

Martin Sirotnak

IT Manager at a non-profit with 51-200 employees

Jan 11, 2024

Simplicity is the most valuable part of OneLogin.

Read full review

Show 10 more reviews (out of 30)

OneLogin Cons review quotes

Director of Information Security at a manufacturing company with 1,001-5,000 employees

Mar 22, 2017

More off-hour support.

Read full review

Software Development Lead at a insurance company with 1,001-5,000 employees

Mar 30, 2017

having a RESTful implementation instead of RPC would have been more desirable.

Read full review

CB

Chaitanya Bhaskaruni

Team Manager at a tech services company with 51-200 employees

Feb 6, 2020

In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal.

Read full review

Free Report: OneLogin Reviews and More

Learn what your peers think about OneLogin. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

reviewer1759683

Control System Cybersecurity Analyst at a energy/utilities company with 201-500 employees

Jan 12, 2022

To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that.

Read full review

IgnacioMartinez

Director of IT at a venture capital & private equity firm with 11-50 employees

Jun 22, 2022

I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera.

Read full review

reviewer1895283

Information Technology Systems Administrator at a comms service provider with 201-500 employees

Nov 21, 2022

The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane.

Read full review

Manager, Information Technology at a hospitality company with 51-200 employees

Jun 29, 2022

This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users.

Read full review

IT Director at Florida State College at Jacksonivlle

Feb 8, 2023

We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications.

Read full review

Data center analyst at Atvos

Aug 30, 2023

The tool must be made more robust.

Read full review

Martin Sirotnak

IT Manager at a non-profit with 51-200 employees

Jan 11, 2024

While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations.

Read full review

Show 10 more reviews (out of 30)

Related questions

51

Looking for an Identity and Access Management product for an energy and utility organization

14

61

Which is the best Privileged Account Management solution?

48

What are your best practices for Identity and Access Management (IAM) in the Cloud?

20

Why is identity and access management (IAM) so important in preventing data breaches?

33

What access management tools would you recommend to help with GDPR compliance?

34

How to convince a client that Identity and Access Management (IdAM) is essential for risk elimination?

41

How is Zero Trust different from the Least Privileged model?

20

What are the differences between LDAP and Active Directory?

107

Which IDaaS solution do you prefer and why?