

OneLogin and Ping Identity Platform are significant competitors in the identity and access management category. Based on current data, OneLogin seems to hold an advantage due to its multi-region capabilities and comprehensive API options, appealing to multinational companies.
Features: OneLogin offers Single Sign-On, Multi-Factor Authentication, and user provisioning. It's highly effective for multinational companies due to its automation and integration capabilities. Ping Identity Platform provides flexibility, advanced federation options, and customizable policies, appealing to organizations needing extensive customization and management capabilities.
Room for Improvement: OneLogin needs to enhance its analytics, reporting, and user interface, while also addressing support and integration issues. Ping Identity Platform could improve the user interface, simplify configuration processes, and broaden its API support and integration capabilities.
Ease of Deployment and Customer Service: OneLogin performs well in cloud-based environments with fair customer support that could be enhanced post-acquisition. Ping Identity Platform offers on-premises and hybrid deployment options with mixed reviews on its support, often necessitating specialized expertise for configuration and management.
Pricing and ROI: OneLogin generally provides competitive and affordable pricing, yielding significant ROI through time savings and reduced IT workload. Ping Identity Platform offers flexible pricing validated by its security and capability enhancements, albeit higher than basic IAM solutions. Both platforms furnish a positive ROI, dependent on organizational needs and financial flexibility.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have been able to save 50% of our cost and time.
Through the simplification of the login process for our end users, we have seen a large amount of time saved and increased productivity of users, which indirectly helps us achieve higher profit goals.
I would rate the customer support a 10.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
They were helpful and responsive.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
It does not have the functionality to add multiple enterprise-level applications.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
During the trial period, which was for thirty days, I never faced any downtime.
Regarding stability, I would not say there are downtime, bugs, or glitches.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
The cost is less compared to Okta and Entra ID.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Ping Identity Platform | 5.6% |
| OneLogin | 4.0% |
| Other | 90.4% |

| Company Size | Count |
|---|---|
| Small Business | 33 |
| Midsize Enterprise | 15 |
| Large Enterprise | 32 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
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