

Omada Identity and OneLogin compete in the Identity and Access Management category. Omada Identity appears to have an edge with its strong governance and lifecycle management features, while OneLogin excels in ease of integration and single sign-on capabilities.
Features: Omada Identity's key features include identity lifecycle management, compliance reporting, and automation without the need for development work. Additionally, it offers strong integration with Microsoft technologies. OneLogin's standout features are its single sign-on capabilities, multifactor authentication, and ease of integration across platforms. It also provides centralized management of sign-ons and supports device trust.
Room for Improvement: Omada Identity could improve its user interface and integration capabilities, as some users find complex configurations challenging. Enhancing out-of-the-box connectors and error handling would be beneficial. OneLogin requires improvements in its UI for configuration simplicity and could expand support for legacy applications and enhance reporting capabilities.
Ease of Deployment and Customer Service: Omada Identity offers both on-premises and cloud solutions, though cloud transitions can be costly and complex, requiring intensive support. Customer service is reasonable but with room for better response times and expertise. OneLogin provides cloud-based solutions with straightforward setup and a strong customer service framework that considers user feedback, though recent service responsiveness has declined post-acquisition.
Pricing and ROI: Omada Identity is seen as a high-cost solution, especially for cloud deployments, but offers robust features that justify its price. It provides long-term ROI through process automation and reduced maintenance costs, with flexible licensing options. OneLogin's pricing is initially considered competitive, but recent price hikes have raised concerns. Despite this, its strong integration and security features provide significant value, and flexible pricing strategies align with user needs.
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
Omada Identity has definitely helped us save time when provisioning access for various identities.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have seen a return on investment as we have saved a lot of money, approximately ten to twelve percent, compared to our earlier use of a different identity platform such as CyberArk, which was costly.
The automation workflow that we are using has removed the manual workflow that we were using, and the time required has been reduced.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Our developers typically handle the integration process with the help of the support team, which is very fast and they get assistance whenever they face challenges.
They were helpful and responsive.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Omada Identity is a top-growing tool that is booming in the market.
Omada Identity's scalability is strong.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
It does not have the functionality to add multiple enterprise-level applications.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
Omada Identity is a stable and reliable tool.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
During the trial period, which was for thirty days, I never faced any downtime.
Regarding stability, I would not say there are downtime, bugs, or glitches.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
They can mainly improve their support, as they have a high response time. Decreasing it would be beneficial.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
The pricing is good, and I believe it is cheaper than other products.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
My experience with pricing, setup cost, and licensing is good, but it sometimes gets expensive when the number of users increases.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
Technically, the product does everything one would expect from an identity and access management platform.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
By allowing users to log in with just one set of credentials, we have seen a noticeable reduction in password fatigue.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 2.4% |
| OneLogin | 2.1% |
| Other | 95.5% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 3 |
| Large Enterprise | 43 |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
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