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Omada Identity vs OneLogin comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Omada Identity offers high initial costs but ensures reduced maintenance, increased efficiency, compliance, and positive ROI with automation.
Sentiment score
5.5
OneLogin boosts ROI with reduced IT tickets, enhanced security, streamlined onboarding, and decreased costs through automation and integrated management.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
principal IGA consultant and partner at Fortigi
Omada Identity has definitely helped us save time when provisioning access for various identities.
Senior Developer at Guidewire Limited
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
Digital Marketer at DigiLiterate
We have been able to save 50% of our cost and time.
Senior Software Engineer at Infosys
Through the simplification of the login process for our end users, we have seen a large amount of time saved and increased productivity of users, which indirectly helps us achieve higher profit goals.
Human Resources Manager at Shell
 

Customer Service

Sentiment score
6.7
Omada Identity's customer service is responsive and effective, with quicker resolutions for major issues, though minor ones may delay.
Sentiment score
6.8
OneLogin's support is praised for availability and guidance, though some users experience slow responses and inconsistent service.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Lead Cyber Security Architect at Ernst & Young
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
IT Analyst at a manufacturing company with 10,001+ employees
The customer support for Omada Identity is excellent.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
I would rate the customer support a 10.
Senior MSC Engineer Manager at a tech vendor with 1,001-5,000 employees
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Business Analyst at a tech vendor with 10,001+ employees
They were helpful and responsive.
Digital Marketer at DigiLiterate
 

Scalability Issues

Sentiment score
7.7
Omada Identity offers scalable solutions for diverse organizational needs, efficiently managing large user volumes and hybrid environments.
Sentiment score
7.6
OneLogin provides scalable SaaS solutions, supporting growth and stability, though some challenges exist for larger enterprises.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Identity Access Management (IAM) Engineer at Draexlmaier
Omada Identity is a top-growing tool that is booming in the market.
IT Analyst at a manufacturing company with 10,001+ employees
Omada Identity's scalability is strong.
principal IGA consultant and partner at Fortigi
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
Business Analyst at a tech vendor with 10,001+ employees
We have not faced any major issues trying to scale it for different organizations and a bigger client base.
Consultant at a computer software company with 11-50 employees
It does not have the functionality to add multiple enterprise-level applications.
Information Technology Support Engineer at Motive
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable and effective for large users but needs improvement in integrations, error response, and re-certification stability.
Sentiment score
7.8
OneLogin is generally reliable with rare but impactful outages, appreciated for consistent performance and trusted by most users.
In terms of stability, I rate Omada Identity a nine out of ten.
Identity Access Management (IAM) Engineer at Draexlmaier
We have experienced too many unexpected errors on a daily basis.
Lead Cyber Security Architect at Ernst & Young
Omada Identity is a stable and reliable tool.
IT Analyst at a manufacturing company with 10,001+ employees
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
Business Analyst at a tech vendor with 10,001+ employees
During the trial period, which was for thirty days, I never faced any downtime.
Information Technology Support Engineer at Motive
Regarding stability, I would not say there are downtime, bugs, or glitches.
IT Support Technician at Interlaced
 

Room For Improvement

Omada Identity needs UI modernization, performance improvements, better documentation, and enhanced customer support for an improved user experience.
OneLogin's interface complexity, performance issues, and limited customization require improved UI, API, integration, documentation, and support.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
Manager at a manufacturing company with 5,001-10,000 employees
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
Identity Access Management (IAM) Engineer at Draexlmaier
The deployment of Omada Identity is complex; the product is not brilliantly documented.
Lead Cyber Security Architect at Ernst & Young
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Digital Marketer at DigiLiterate
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
Presales Manager at 1D Consulting
OneLogin could be improved with more add-ins for integration with Entra ID and Exchange Online.
System Engineer at a government with 10,001+ employees
 

Setup Cost

Omada Identity is viewed as a premium, cost-effective solution but may involve considerable setup and potential hidden costs.
OneLogin offers flexible, competitive pricing, making it an affordable, user-friendly choice compared to competitors like Okta.
They are lower than some of their competitors.
Manager at a manufacturing company with 5,001-10,000 employees
the product itself is said to have a good price, although the support can be expensive.
Identity Access Management (IAM) Engineer at Draexlmaier
The cost is less compared to Okta and Entra ID.
Senior Analyst - IDAM at Toll Holdings Limited
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
Business Analyst at a tech vendor with 10,001+ employees
OneLogin by One Identity was affordable compared to other solutions in the market when considering pricing, setup cost, and licensing.
Digital Marketer at DigiLiterate
 

Valuable Features

Omada Identity excels in automation, flexibility, and integration, offering comprehensive governance, advanced reporting, and robust identity management solutions.
OneLogin enhances security and productivity with SSO, MFA, and easy integration, simplifying user access and reducing password fatigue.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
Identity Access Management (IAM) Engineer at Draexlmaier
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
principal IGA consultant and partner at Fortigi
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Senior IT Support Technician at a manufacturing company with 10,001+ employees
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
Developer Intern at Stealth
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
Presales Manager at 1D Consulting
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
Consultant at a computer software company with 11-50 employees
 

Categories and Ranking

Omada Identity
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
54
Ranking in other categories
Customer Identity and Access Management (CIAM) (6th), Identity Governance Administration (IGA) (3rd)
OneLogin
Ranking in User Provisioning Software
5th
Ranking in Identity Management (IM)
6th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Single Sign-On (SSO) (6th), Access Management (6th)
 

Mindshare comparison

As of March 2026, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Omada Identity is 2.6%, down from 3.0% compared to the previous year. The mindshare of OneLogin is 2.6%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
Omada Identity2.6%
OneLogin2.6%
Other94.8%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Lars Henrik Jensen - PeerSpot reviewer
Lead Cyber Security Architect at Ernst & Young
Faced deployment delays and daily errors but have streamlined access reviews and improved termination processes
The deployment of Omada Identity is complex; the product is not brilliantly documented, and it lacks the same level of documentation that could be found for systems such as SailPoint or Saviynt, making it harder to find material or help online, particularly with Omada Cloud. The system performance of Omada Identity is inconsistent; we've been analyzing this issue together with Omada, but we haven't been able to resolve whether the problem lies on their side or my client's side, which causes long response times and long run times in Omada sometimes. Omada Identity does not help deploy IGA within 12 weeks; the time frame for applying the rapid deployment solution was much longer than expected, and I am unsure if it is built on best practices across all systems. When we receive an error or system message from Omada Identity, it's very hard to decode what it means; we have had serious issues in daily imports that we can't explain, indicating a need for improved stability. The comprehensiveness of out-of-the-box connectors that Omada provides differs; the connectors for Microsoft and Salesforce are good, but for SAP, they are basically non-existent.
Amit Rathod - PeerSpot reviewer
Senior Analyst - IDAM at Toll Holdings Limited
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests. Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
University
14%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise44
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise15
Large Enterprise32
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs.
What is your experience regarding pricing and costs for Omada Identity Cloud?
My experience with pricing, setup cost, and licensing is that I think they are the same as all the competitors. It would be great if they gave more insight into the real costs because that is typic...
What needs improvement with Omada Identity Cloud?
Omada Identity can always be improved. It has an ideas portal for customers and partners. Since we are a partner, we have been providing them with positive insights on improvements. I would love to...
What needs improvement with OneLogin by One Identity?
The areas of OneLogin that have room for improvement include that AI is not for me. There are tools where AI does not belong, in my opinion, and this is one of them. I don't see any benefits of hav...
What is your primary use case for OneLogin by One Identity?
OneLogin's use case in my organization is for the entire infrastructure because it was very outdated, not secure, and it was built Windows heavy despite us being a Mac environment. I decided to go ...
What advice do you have for others considering OneLogin by One Identity?
The advice I would give others looking to implement OneLogin is that there are a lot of tools out there. If this is something where the basic package fits for people or they need all those extra be...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
OneLogin Workforce Identity
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Omada Identity vs. OneLogin and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.