

Omada Identity Suite and OneLogin compete in the identity and access management category. Based on user feedback, Omada seems to have the upper hand in customization and process design, while OneLogin excels in integration and ease of use.
Features: Omada Identity excels in identity lifecycle management and offers a powerful workflow engine that allows for easy configuration without the need for coding. Its features are Microsoft-based, providing seamless integration with Microsoft technologies and automatic provisioning and reconciliation of Active Directory groups. In contrast, OneLogin is known for its multi-factor authentication, single sign-on (SSO) capabilities, and ease of integration with various applications. Its pre-built connectors and support for different authentication methods make it versatile for diverse IT environments.
Room for Improvement: Omada Identity users report challenges with its user interface, scalability, and error handling. They would like to see improvements in flexibility and more out-of-box connectors. API support enhancements are also desired. OneLogin users feel that its analytics and reporting capabilities could be improved. They also experience delays in support and request more connectors and UI improvements to enhance user experience.
Ease of Deployment and Customer Service: Omada Identity often takes a hybrid approach with on-premises deployment but struggles with complex configurations. Users report varying experiences with technical support, appreciating the strategic partnerships but sometimes facing slow responses. OneLogin, favoring public cloud deployment, offers quicker setups and seamless integration. Its support is generally positive, though post-acquisition changes have led to some concern about response times.
Pricing and ROI: Omada Identity is considered expensive, especially for its cloud offerings, but its features justify the cost. The pricing model is flexible, with special promotions available for educational and large deployments. The ROI comes through automation and consolidated processes. OneLogin offers competitive and straightforward pricing, which is attractive, particularly for educational sectors. Although price changes have been noted, the value in enhanced security and operational efficiency supports its cost.
I have seen a return on investment with Omada Identity in terms of time saved and fewer employees needed.
If we look at one customer where we initially started, they had about four to ten employees working on IGA, and it is now almost half of it.
Omada Identity has definitely helped us save time when provisioning access for various identities.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
We have been able to save 50% of our cost and time.
I notice strong ROI as it helps reduce help desk tickets, provides major time savings in user management, improves productivity with SSO, and provides better security overall, lowering operational costs and increasing efficiency.
The vendor support needs improvement because we have reported serious incidents that remain unresolved.
Maintenance is necessary, and aside from that, if there are issues with Salesforce cloud, then Omada Identity may go down.
The customer support for Omada Identity is excellent.
I would rate the customer support a 10.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
The scalability of Omada Identity is excellent; they offer flexible pricing for licenses, accommodating both full accounts and lighter identities, which makes it truly scalable.
Omada Identity is a top-growing tool that is booming in the market.
Omada Identity scales very well for our organization.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
In terms of stability, I rate Omada Identity a nine out of ten.
We have experienced too many unexpected errors on a daily basis.
Omada Identity is a stable and reliable tool.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
There have been no major outages, and performance has been really consistent.
During the trial period, which was for thirty days, I never faced any downtime.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
There is room for improvement in Omada Identity, primarily in customization for administrators; many custom tasks require contacting providers even for simple changes.
The deployment of Omada Identity is complex; the product is not brilliantly documented.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
It is easy to implement and incorporate in any enterprise, and you can define the ROI pretty fast.
They are lower than some of their competitors.
the product itself is said to have a good price, although the support can be expensive.
The cost is less compared to Okta and Entra ID.
Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
I consider the pricing of OneLogin to be competitive since it is cheaper than other products I used, such as Okta, which is beneficial for mid-size organizations.
Omada Identity helps automate reviews of access requests and reroutes them to appropriate people, which is what it should do; it really assists in reducing the workload time.
You can really do it codeless by creating a custom process with the process designer, adding the building blocks of the process designer into the process, and then getting it to work.
The integration with those systems helps my workflow and saves time considerably because I can manage all the accesses and assignments through Omada Identity at once, eliminating the need to add a license through Azure or a mailbox through Exchange.
Multi-Factor Authentication is generally useful for adding an extra layer of security, which is crucial, especially for the sensitive nature of the data we handle.
With SmartFactor Authentication, I can balance between them. I can give users an easy and smooth user experience as long as the risk indices are low, but I can implement pretty rigid authentication workflows if the risk gets higher.
OneLogin's best features are its MFA capabilities as well as making it easier to access different applications depending on the user.
| Product | Mindshare (%) |
|---|---|
| OneLogin | 2.8% |
| Omada Identity | 2.7% |
| Other | 94.5% |


| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 45 |
| Company Size | Count |
|---|---|
| Small Business | 91 |
| Midsize Enterprise | 25 |
| Large Enterprise | 46 |
Omada Identity offers robust governance, user lifecycle management, and seamless provisioning with Active Directory integration, simplifying access management with a user-friendly, self-service interface.
Omada Identity combines strict governance with easy configuration, offering automation that excels in user lifecycle management. Its integration capabilities with systems like Active Directory provide seamless provisioning. The platform features a user-friendly self-service interface, enabling efficient process design without coding, which simplifies access management. Role-based access control, reporting, and compliance features elevate security and operational efficiency. Omada Identity is adaptable to evolving requirements, ensuring scalability while maintaining ease of use and rapid response in support services.
What are the key features of Omada Identity?Industries implement Omada Identity to streamline identity lifecycles, provisioning, and certification processes. It supports cloud and on-premises environments, enhancing security, governance, and compliance. Automated access reviews and security policy enforcement are critical for managing diverse user groups. Organizations in sectors such as finance, healthcare, and retail leverage these capabilities to ensure smooth operations and safeguard sensitive data.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.