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OpenText 360 for SharePoint vs Studio Creatio comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
OpenText 360 for SharePoint provides excellent ROI, enhances document management, and supports sustained, large-scale operations for long-term use.
Sentiment score
5.4
Studio Creatio boosted ROI with streamlined processes, task automation, enhanced productivity, reduced costs, and industry-specific adaptability.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
Senior BI Lead at Cognizant
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
Solution Arcitect at Makita Gulf FZE
In the first year alone, they saved 50,000 dollars, and moving forward, their platform expense was 210,000 dollars versus 500,000 dollars, along with other support and costs that were significant, resulting in a substantial difference.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
 

Customer Service

Sentiment score
6.5
OpenText 360 for SharePoint's customer service is responsive, but some find support inconsistent and suggest improvements for phone and chat.
Sentiment score
7.8
Studio Creatio offers proactive support with helpful resources, although time zone issues and developer availability can be challenging.
They are very rigid on their policies and terms.
Business Lead at a tech vendor with 201-500 employees
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Solution Arcitect at Makita Gulf FZE
We have a manager, and we can ask anything we need, and they are involved in our questions.
Software analyst at a comms service provider with 1,001-5,000 employees
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request.
Creatio Technical Consultant at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
7.0
OpenText 360 for SharePoint offers flexible scalability, though opinions vary on its effectiveness for larger enterprise needs.
Sentiment score
7.8
Studio Creatio offers scalable solutions for businesses, supporting customization and efficient expansion for medium to large organizations.
Studio Creatio has very good scalability with no problems.
Software analyst at a comms service provider with 1,001-5,000 employees
I have seen many organizations depend on Studio Creatio and work with it for almost two to three years while continuously improving their system.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
 

Stability Issues

Sentiment score
7.2
User opinions on OpenText 360 for SharePoint stability vary, with integration issues noted alongside appreciated reliability and consistency.
Sentiment score
8.1
Studio Creatio is praised for its stability and reliability, with minor connectivity issues not affecting critical performance.
It is quite stable, clean, and a steady platform.
Creatio Technical Consultant at a computer software company with 11-50 employees
Studio Creatio is very stable in my experience.
Software analyst at a comms service provider with 1,001-5,000 employees
 

Room For Improvement

Enhancing user-friendliness, integration, performance, support, and simplifying licensing are crucial alongside addressing outages and improving project tracking features.
Studio Creatio needs better no-code integration, UI customization, multi-source support, process tools, translation, HRM, and mobile features.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Senior BI Lead at Cognizant
The GUI should be improved for better user experience.
Solution Arcitect at Makita Gulf FZE
All CI/CD pipelines need to be managed properly.
Business Lead at a tech vendor with 201-500 employees
It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.
Creatio Technical Consultant at a computer software company with 11-50 employees
More comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
I would prefer to improve some integrations in Studio Creatio, specifically by adding a few more blocks in business process to improve functionality with integrations with native API without any coding.
Software analyst at a comms service provider with 1,001-5,000 employees
 

Setup Cost

OpenText 360 for SharePoint has a complex pricing model with varying satisfaction and potential discounts for enterprise agreements.
Studio Creatio's pricing is average and flexible for enterprises, seen as inexpensive but complex for small companies.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
Solution Arcitect at Makita Gulf FZE
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
Senior BI Lead at Cognizant
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
Project Manager at Inventec
Compared to the competition, Studio Creatio is still in the average line because the pricing that others offer is quite high, but Studio Creatio is average.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Based on my experience, the company's pricing, setup cost, and licensing are somewhat high.
Software analyst at a comms service provider with 1,001-5,000 employees
 

Valuable Features

OpenText 360 for SharePoint enhances collaboration, customization, and document management with integration, real-time access, and platform independence for efficiency.
Studio Creatio excels with no-code/low-code abilities, efficient workflow, scalability, CRM, process designer, and offline support.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
Solution Arcitect at Makita Gulf FZE
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
Senior BI Lead at Cognizant
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
Project Manager at Inventec
It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.
Creatio Technical Consultant at a computer software company with 11-50 employees
The Process Designer is fundamental to nearly all my work.
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Studio Creatio helps improve client interactions by allowing you to create a lead, track all steps of this lead, and improve communication with the client when you are watching the statistics of the lead and using information about it.
Software analyst at a comms service provider with 1,001-5,000 employees
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
20th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Studio Creatio
Ranking in Business Process Management (BPM)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Rapid Application Development Software (20th), Low-Code Development Platforms (18th), Business Orchestration and Automation Technologies (29th)
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.4% compared to the previous year. The mindshare of Studio Creatio is 1.2%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.2%
OpenText 360 for SharePoint1.2%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
BK
Creatio Consultant at AavishkarIT Solutions Pvt Ltd
Automation has transformed banking workflows and drives custom process optimization
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example, some capabilities that the system does not have need to be identified so that customers are aware of what is not possible. The system should be designed to allow customers to connect with any system seamlessly rather than just through marketplace applications. It should have the capability to connect with any other system without limitation, as in some projects, while it was able to connect with 100 other systems, there were one, two, or a few that were not compatible. Regarding needed improvements, with respect to use cases and documentation, more comprehensive use cases and in-depth scenarios covering real business situations and solutions are definitely needed. Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app. The current mobile app is outdated, and I cannot customize it accordingly. Something new in this area is necessary.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
11%
Comms Service Provider
7%
Construction Company
14%
Financial Services Firm
12%
Comms Service Provider
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
What is your experience regarding pricing and costs for Studio Creatio?
My experience with pricing, setup cost, and licensing for Studio Creatio is that it is average around the world. Compared to the competition, Studio Creatio is still in the average line because the...
What needs improvement with Studio Creatio?
Based on my six years of experience, I see that Studio Creatio is continuously improving its workflows, materials, and capabilities. I still see potential improvements in certain areas. For example...
What is your primary use case for Studio Creatio?
My main use case for Studio Creatio is defining values and creating automated workflows, with a focus on customization and configuration of the environment based on business needs. A specific examp...
 

Also Known As

Process 360, Global 360, OpenText Process 360
No data available
 

Overview

 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Rangel Logistics Solutions
Find out what your peers are saying about OpenText 360 for SharePoint vs. Studio Creatio and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.