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OpenText AI Operations Management vs Veritas NetBackup IT Analytics comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText AI Operations Mana...
Ranking in IT Operations Analytics
6th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (2nd), Cloud Monitoring Software (20th)
Veritas NetBackup IT Analytics
Ranking in IT Operations Analytics
8th
Average Rating
8.0
Reviews Sentiment
4.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the IT Operations Analytics category, the mindshare of OpenText AI Operations Management is 4.2%, up from 3.0% compared to the previous year. The mindshare of Veritas NetBackup IT Analytics is 2.4%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Operations Analytics Mindshare Distribution
ProductMindshare (%)
OpenText AI Operations Management4.2%
Veritas NetBackup IT Analytics2.4%
Other93.4%
IT Operations Analytics
 

Featured Reviews

reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.
NM
Senior Software Engineer at a manufacturing company with 10,001+ employees
Integrating third-party tools for effective data management and reporting
There are challenges with the data collector options in Veritas NetBackup IT Analytics. When I upgrade, the data collector tends to stop working, requiring me to open a case with Veritas. It takes them a long time, usually over a month, to resolve the issue, which is a pain point. I believe improving this aspect would enhance the user experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"OpsBridge is powerful, comprehensive, and well suited to organizations with the budget to justify it."
"In Micro Focus OBM, everything was controlled at the node level and now everything can be controlled at the console level."
"It's really the basis for everything we do for event management, for enterprise management."
"It is a very good solution for event management and agent-based monitoring."
"The ability to integrate directly with the RIPM on top of DSM, using the event feed into OMI, the metrics feed, and features like SHA offers opportunities for faster root cause analysis."
"The data lake is a very powerful feature within OpenText Operations Bridge."
"I rate OpenText Operations Bridge as a solid nine on a scale of one to ten."
"It allows us to build dashboards for individual parts of the business, and our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"Veritas NetBackup IT Analytics is technically much simpler than many backups, which provides a competitive advantage."
"It's helpful because I can have full visibility of my IT environment."
"The deduplication engine compared to Azure backups is a cost-efficient feature regarding storage."
"The most valuable aspects of Veritas NetBackup IT Analytics are its reporting capabilities and the ability to integrate with third-party tools, such as an ITSM system, for automated checks on live backup statuses."
"My experience with the technical support by Veritas is pretty good."
"The scalability is great. It is one of the best advantages that I find important."
"The valuable features include getting an overview of the backup status and gaining an understanding of my backup environment."
"The most valuable feature of the product is the insight it provides on the console."
 

Cons

"The product might currently have a lot of new features, however, I don't have information about these new features, so it's possible it may require updates in that area."
"It can run a little slow if not configured correctly or if a customer doesn't use it properly."
"The UI could be better. The ease of use, deployment, upgrades, and licensing could be better."
"The past year has not been very good in terms of technical support; there were long waits before replying, and very often we find the solution ourselves before the support engineers do."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The creation process is not as easy as expected, requiring multiple steps and can be quite complex."
"The initial setup of this tool is complex for people who lack experience with it."
"The solution should allow users to export data to Tableau."
"The technical support from Veritas is disappointing as they take a long time, often over a month or two, to resolve issues."
"NetBackup is not great in disaster recovery (DR) and data center to DR setup, especially in the Cloud environment. Veritas Resiliency Platform is not very handy for cloud-to-cloud, cross-platform replication."
"The documentation could be better; this should be improved."
"The quality of technical support has decreased over time with slower response times compared to before."
"During the last issue that occurred due to the counter-strike, we needed recovery instantly for a large number of machines, more than a thousand machines, and Cohesity was the best solution for us."
"The process should be made easier. It is very complicated, and there is more with NetBackup; it is very difficult for me to oversee."
"The process should be made easier."
 

Pricing and Cost Advice

"The cost is very high."
"It is competitive."
"Setup costs can be high depending on the partner, but it is worth it."
"The licensing cost for this solution is approximately $1,000 USD."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The product has a fair price."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
17%
Manufacturing Company
12%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
What is your experience regarding pricing and costs for Veritas NetBackup IT Analytics?
They have changed their licensing model and increased the pricing, which has caused some concern. Additionally, I have to pay for maintenance and support separately.
What needs improvement with Veritas NetBackup IT Analytics?
I would recommend that they implement instant mass recovery because in Veritas NetBackup IT Analytics, it takes a very long time. During the last issue that occurred due to the counter-strike, we n...
What is your primary use case for Veritas NetBackup IT Analytics?
We are using Veritas NetBackup IT Analytics on physical infrastructure. We are not using it for any virtual or cloud infrastructure because we have our internal cloud, so we are not going on any pu...
 

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
No data available
 

Overview

 

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra
Information Not Available
Find out what your peers are saying about OpenText AI Operations Management vs. Veritas NetBackup IT Analytics and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.