OpenText Business Process Monitoring vs SolarWinds AppOptics comparison

Why PeerSpot?

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #43 with an average rating of 7.5, while SolarWinds is ranked #59. OpenText holds a 0.6% mindshare in APM, compared to SolarWinds’s 0.8% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 80% of SolarWinds users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

2,727 Views
2,672 Comparison Views

100% willing to recommend

SolarWinds AppOptics

Read 9 SolarWinds AppOptics reviews

4,830 Views
3,043 Comparison Views

80% willing to recommend

OpenText Business Process M...

SolarWinds AppOptics

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and SolarWinds AppOptics are leading solutions in process monitoring and application performance management. SolarWinds AppOptics seems to have the upper hand in user satisfaction, largely due to its robust feature set and perceived value.

What features are offered by OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

Users value the comprehensive process visualization and integration capabilities of OpenText Business Process Monitoring. In contrast, SolarWinds AppOptics is praised for its extensive monitoring features, detailed analytics, and real-time performance data.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

User reviews suggest OpenText Business Process Monitoring could improve its data synchronization, reporting functionalities, and customer support. SolarWinds AppOptics could enhance its alert system, reduce the complexity of its configuration settings, and maintain high configurability while simplifying it for some users.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

Users report that OpenText Business Process Monitoring is relatively straightforward to deploy but occasionally lacks comprehensive customer support. SolarWinds AppOptics offers a user-friendly deployment experience and is noted for responsive customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to SolarWinds AppOptics?

OpenText Business Process Monitoring is generally seen as cost-effective with a solid ROI, although some users find initial setup costs high. SolarWinds AppOptics, while perceived as more expensive, justifies its cost with a high ROI due to powerful features and increased operational efficiency.

To learn more, read our detailed OpenText Business Process Monitoring vs. SolarWinds AppOptics Report (Updated: November 2026).

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds AppOptics

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds AppOptics

Ranking in Application Performance Monitoring (APM) and Observability

59th

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (66th), Cloud Monitoring Software (44th)

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.3% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
OpenText Business Process Monitoring	0.6%
SolarWinds AppOptics	0.8%
Other	98.6%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

John Yuko

Assistant Manager ICT - Projects at I&M Bank Ltd

Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions

I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The stability has been very good over the years."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"Ability to monitor multiple application protocols."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"Product allows business analysts to create the application with very little software development time needed."

"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."

"The product has a great dashboard."

"The reporting of the solution is very good."

"AppNeta provides a range of products, all based around intelligent network testing algorithms."

"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."

"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."

"I have found the most valuable feature is application performance management."

"It's a solid application."

More SolarWinds AppOptics pros

Cons

"Product documentation is lacking, and sometimes, incorrect."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Customer support is pretty average and can use some improvement."

"The product has been discontinued."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The solution should offer better integration with other tools from a service management perspective."

"The support is not too bad, but also not very good—it's quite standard."

"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."

"AppOptics would benefit from having a much more centralized view."

"The solution should be more user-friendly."

"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."

"Does not perform traditional SNMP/CLI/NetFlow/WMI etc monitoring."

"The integration with Unix services should be a bit more straightforward."

"I would like to see more integration with other tools that are available on the market."

More SolarWinds AppOptics cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"I believe the current licensing cost is reasonable."

"Since it's a negotiable rate, I would rate the pricing as a five out of five."

"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Outsourcing Company

11%

Comms Service Provider

10%

Financial Services Firm

Construction Company

13%

Outsourcing Company

11%

Financial Services Firm

11%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	7

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Comparisons

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Knoa EPM vs OpenText Business Process Monitoring

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New Relic vs SolarWinds AppOptics

Compared 8% of the time

OpenText Real User Monitoring vs SolarWinds AppOptics

Compared 8% of the time

Zabbix vs SolarWinds AppOptics

Compared 6% of the time

Dynatrace vs SolarWinds AppOptics

Compared 6% of the time

Splunk AppDynamics vs SolarWinds AppOptics

Compared 4% of the time

More SolarWinds AppOptics Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

Download SolarWinds AppOptics product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

AppOptics, SolarWinds TraceView, Librato

Overview

OpenText Business Process Monitoring provides advanced capabilities in anomaly detection, proactive analysis, and alerts, enhancing monitoring proficiency with an easy-to-use interface supporting multiple application protocols.

Supporting organizations in identifying potential issues, OpenText Business Process Monitoring delivers compelling functionality for monitoring applications through synthetic monitoring across geographies. Its strategic utility extends to asset management in large ERP systems, focusing on complex transactions, real user experience modeling, and change management. Easy implementation is bolstered by advantageous licensing deals and limited development time, helping business analysts create applications swiftly. Stability and scalability add significant value, although improvement is needed in support response times post-HP acquisition, protocol support challenges, and documentation clarity. Concerns revolve around real-time analytics, tool integration, and enhanced monitoring configurations.

What are key features?

Anomaly Detection: Identifies irregularities to prevent issues before they impact performance.
Proactive Analysis: Assesses potential risks for preemptive action.
Automatic Alerts: Provides instant notifications on critical developments.
Synthetic Monitoring: Enables proactive alerts and performance assessment from multiple geographies.
Multiple Protocol Monitoring: Offers versatility in overseeing diverse application ecosystems.

What benefits should be expected in reviews?

Quick ROI: Fast returns on investment through robust monitoring features.
Easy Interface: User-friendly design reducing complexity in navigation.
Enhanced Scalability: Adaptable monitoring capabilities supporting expanding infrastructures.
Minimal Development Time: Rapid application creation with familiar scripting tools.
Advantageous Licensing: Cost-effective options leveraging existing tools and technologies.

Organizations leverage OpenText Business Process Monitoring to maintain the performance of both public and internal applications, predicting and preparing for maintenance needs. It serves critical roles in strategic change, complex transaction monitoring, and ERP workflow development across various industries, ensuring consistency and effective management of change.

OpenText

SolarWinds AppOptics offers powerful network performance monitoring and application insights, aiding enterprises in optimizing operations.

SolarWinds AppOptics provides comprehensive tools for network and application performance management. This platform enhances real-time monitoring capabilities, offering topology discovery and hop-by-hop performance analysis. With a focus on minimal configuration, users gain extraordinary visibility into service-oriented architecture applications and are equipped to identify performance issues efficiently. The dashboard's integration capabilities streamline application performance data, empowering organizations with robust reporting features. The deployment is popularly on-premises, yet improvements are desired in pricing strategy and integrations with existing tools.

What are the important features of SolarWinds AppOptics?

Topology Discovery: Facilitates understanding of network structure and connections.
Real-Time Monitoring: Delivers current data to monitor system performance live.
Heat Maps: Provides visual insights into network traffic patterns and performance metrics.
Pathview Monitoring: Enables tracking and evaluation of network performance per segment.
Integration Capabilities: Supports metrics integration for comprehensive system monitoring.

What benefits and ROI should users expect?

Efficiency in Issue Resolution: Swift identification of network bottlenecks and performance issues.
Enhanced Reporting: In-depth reports facilitating data-driven decisions.
Increased Visibility: Comprehensive insights into application and network activities.
Minimal Configuration: Quick setup enabling immediate utility and productivity.

SolarWinds AppOptics is widely used in network operations within enterprises, also extending to server and application monitoring. Deployed to track servers and network devices, it aids in analyzation of logs and data across environments, and is essential for service management. Specific industries benefit from detailed deployment inventory and management portfolios enabled by AppOptics.

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

TraxoCovea Insurance BTE TechnologyDatarista

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds AppOptics

November 2026

Free Report: OpenText Business Process Monitoring vs. SolarWinds AppOptics

Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds AppOptics and other solutions. Updated: November 2026.

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