OpenText Business Process Monitoring vs SolarWinds Server and Application Monitor comparison

Why PeerSpot?

OpenText and SolarWinds are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #43 with an average rating of 7.5, while SolarWinds is ranked #22 with an average rating of 8.0. OpenText holds a 0.6% mindshare in APM, compared to SolarWinds’s 1.0% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 89% of SolarWinds users who would recommend it.

OpenText Business Process M...

Read 6 OpenText Business Process Monitoring reviews

2,727 Views
2,672 Comparison Views

100% willing to recommend

SolarWinds Server and Appli...

Read 44 SolarWinds Server and Application Monitor reviews

9,577 Views
5,363 Comparison Views

89% willing to recommend

OpenText Business Process M...

SolarWinds Server and Appli...

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and SolarWinds Server and Application Monitor compete in the business process and server/application performance monitoring category. SolarWinds appears to have an upper hand in features and ease of deployment, while OpenText is favored for its cost-effectiveness.

What features are offered by OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText offers robust business process monitoring, strong alert capabilities, and efficient workflows. SolarWinds provides comprehensive server monitoring, extensive application performance tracking, and wide-range integration support.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText users suggest enhancements in reporting tools, dashboards, and real-time analytics. SolarWinds users seek improvements in scalability, reduction in false alerts, and a more intuitive user interface.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText's deployment is complex but has responsive customer support. SolarWinds offers a straightforward deployment process but receives mixed reviews regarding its customer service.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to SolarWinds Server and Application Monitor?

OpenText is affordable and provides a solid ROI. SolarWinds, despite its higher costs, is considered worth the price due to its robust capabilities but is sometimes criticized for its expense.

To learn more, read our detailed OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor Report (Updated: November 2026).

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

November 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SolarWinds Server and Appli...

Ranking in Application Performance Monitoring (APM) and Observability

22nd

Average Rating

8.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Active Directory Management (8th)

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.3% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
SolarWinds Server and Application Monitor	1.0%
OpenText Business Process Monitoring	0.6%
Other	98.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

NikhilKalwint

Technical Specialist at ServiceIO

Monitoring over a thousand systems has improved decision making and operational visibility

From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ability to monitor multiple application protocols."

"The stability has been very good over the years."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"Product allows business analysts to create the application with very little software development time needed."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The solution has good alerts; notifications are sent via email to technicians, and you can filter the kinds of alerts you want to receive as well, which is excellent."

"The OOTB (Out of the Box) implementation does have very good node specific pages and can provide a wealth of information."

"I have found the visibility into server health with SolarWinds Server and Application Monitor very beneficial, which we use on a daily basis."

"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."

"The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor."

"Monitoring of processes and services is the most valuable feature; it is not necessarily just the server alone in terms of the CPU or the memory, as we can go in-depth into services and processes."

"The more valuable feature of this solution is the Exchange feature."

"SAM has altered the way monitoring is being looked at - from just being able to monitor CPU, Mem, Disk and network utilization levels we have moved to the next levels of finding out process related issues, service related issues and specific application related issues to identify root cause of performance issues."

More SolarWinds Server and Application Monitor pros

Cons

"The product has been discontinued."

"Customer support is pretty average and can use some improvement."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"Product documentation is lacking, and sometimes, incorrect."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The solution should offer better integration with other tools from a service management perspective."

"When you implement SolarWinds on a larger scale my customers complain about the speed."

"I believe that SolarWinds should spend more effort in reporting."

"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."

"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."

"The technical support was better in previous years. With the launch of the premium support service, the normal support has declined."

"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."

"The stability, flexibility, and ease of use could be improved."

"It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle."

More SolarWinds Server and Application Monitor cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"The price is too high."

"The product is expensive."

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."

"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."

"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."

"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."

"The solution is overpriced in terms of application management."

More SolarWinds Server and Application Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

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Top Industries

By visitors reading reviews

Manufacturing Company

13%

Outsourcing Company

11%

Comms Service Provider

10%

Financial Services Firm

Educational Organization

13%

University

Financial Services Firm

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	21

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

See all answers

What needs improvement with Micro Focus Business Process Monitor?

See all answers

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

See all answers

What is your experience regarding pricing and costs for SolarWinds Server and Application Monitor?

The initial cost is quite high, but the renewal cost is reasonable.

See all answers

What needs improvement with SolarWinds Server and Application Monitor?

There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...

See all answers

What is your primary use case for SolarWinds Server and Application Monitor?

I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...

See all answers

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Compared 6% of the time

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Compared 5% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

October 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Buyer's Guide

SolarWinds Server and Application Monitor

October 2026

SolarWinds Server and Application Monitor report

Download SolarWinds Server and Application Monitor product report

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

SolarWinds SAM

Overview

OpenText Business Process Monitoring provides advanced capabilities in anomaly detection, proactive analysis, and alerts, enhancing monitoring proficiency with an easy-to-use interface supporting multiple application protocols.

Supporting organizations in identifying potential issues, OpenText Business Process Monitoring delivers compelling functionality for monitoring applications through synthetic monitoring across geographies. Its strategic utility extends to asset management in large ERP systems, focusing on complex transactions, real user experience modeling, and change management. Easy implementation is bolstered by advantageous licensing deals and limited development time, helping business analysts create applications swiftly. Stability and scalability add significant value, although improvement is needed in support response times post-HP acquisition, protocol support challenges, and documentation clarity. Concerns revolve around real-time analytics, tool integration, and enhanced monitoring configurations.

What are key features?

Anomaly Detection: Identifies irregularities to prevent issues before they impact performance.
Proactive Analysis: Assesses potential risks for preemptive action.
Automatic Alerts: Provides instant notifications on critical developments.
Synthetic Monitoring: Enables proactive alerts and performance assessment from multiple geographies.
Multiple Protocol Monitoring: Offers versatility in overseeing diverse application ecosystems.

What benefits should be expected in reviews?

Quick ROI: Fast returns on investment through robust monitoring features.
Easy Interface: User-friendly design reducing complexity in navigation.
Enhanced Scalability: Adaptable monitoring capabilities supporting expanding infrastructures.
Minimal Development Time: Rapid application creation with familiar scripting tools.
Advantageous Licensing: Cost-effective options leveraging existing tools and technologies.

Organizations leverage OpenText Business Process Monitoring to maintain the performance of both public and internal applications, predicting and preparing for maintenance needs. It serves critical roles in strategic change, complex transaction monitoring, and ERP workflow development across various industries, ensuring consistency and effective management of change.

OpenText

SolarWinds Server and Application Monitor provides comprehensive server, application, and infrastructure monitoring, focusing on integration, application dependency, and network insights through user-friendly interfaces and detailed dashboards.

With AppStack and AppInsight support, SolarWinds Server and Application Monitor offers service management, detailed resource dashboards, and integration capabilities. It monitors hardware metrics and performance parameters, facilitating database and network insights for cloud and virtual environments. Robust alerting, predictive analytics, and capacity planning ensure efficient management of server health and application performance.

What are the key features?

Integration: Seamlessly connects with existing tools.
AppStack: Provides a holistic view of applications.
AppInsight: Supports widely-used applications.
SNMP Polling: Efficient network data collection.
Diagnostics: Real-time troubleshooting.
Customizable Dashboards: Tailored monitoring views.

What benefits should users expect?

Comprehensive Monitoring: Extends from servers to databases.
Transparent Control: Enhances visibility into performance metrics.
User-Friendly: Simplifies proactive monitoring with alerts.
Predictive Features: Supports capacity and trend planning.

Industries implement SolarWinds Server and Application Monitor to enhance server utilization reporting, network configuration, and AV equipment performance tracking. They benefit from monitoring critical services across diverse deployment models, improving management efficiency and decision-making.

SolarWinds

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Andr. L. Riis AS, NetSuite

Buyer's Guide

OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

November 2026

Free Report: OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor

Find out what your peers are saying about OpenText Business Process Monitoring vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2026.

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