OpenText Business Process Monitoring vs Zabbix comparison

OpenText Business Process M...

Read 108 Zabbix reviews

24,755 Views
5,199 Comparison Views

95% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

OpenText Business Process Monitoring and Zabbix are both strong competitors in business process monitoring. Based on various comparisons, Zabbix appears to have the upper hand due to its extensive feature set and cost efficiency.

What features are offered by OpenText Business Process Monitoring in comparison to Zabbix?

OpenText offers strong integration capabilities, comprehensive monitoring features, and robust tools to manage business processes. Zabbix offers extensive customization options, powerful data gathering features, and flexibility and advanced functionality.

What areas of improvement can be found in OpenText Business Process Monitoring in comparison to Zabbix?

OpenText could improve its scalability, operational workflows, and intuitive user interface. Zabbix should enhance its setup process, documentation, and user-friendliness.

How is the ease of deployment and customer service of OpenText Business Process Monitoring in comparison to Zabbix?

OpenText is noted for its straightforward deployment process and responsive customer service. Zabbix offers deployment flexibility but has mixed reviews on customer support.

What setup costs and ROI can be seen with OpenText Business Process Monitoring in comparison to Zabbix?

OpenText typically involves higher setup costs but provides good ROI with its extensive capabilities. Zabbix offers a more cost-effective solution and delivers high ROI with lower upfront costs, especially valued in budget-conscious environments.

To learn more, read our detailed OpenText Business Process Monitoring vs. Zabbix Report (Updated: April 2026).

OpenText Business Process Monitoring vs. Zabbix

April 2026

Download the complete report

Helped 885,880 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

44th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Zabbix

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

108

Ranking in other categories

Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of April 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Business Process Monitoring is 0.5%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 2.3%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Zabbix	2.3%
OpenText Business Process Monitoring	0.5%
Other	97.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Read full review

KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"Product allows business analysts to create the application with very little software development time needed."

"Ability to monitor multiple application protocols."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The stability has been very good over the years."

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"The overall functionality of Zabbix is very good, the monitoring of bank applications that Zabbix provides is great, and the information is displayed on a dashboard that is easily viewed."

"We like the user-interface for this solution, which makes it an easy to use tool."

"Zabbix has high scalability. I would rate it a nine out of ten."

"The initial setup was straightforward; it was easy and, with the help of suppliers, it did not take much time to deploy and was not complex."

"The performance and bandwidth are valuable features."

"It has good graphs of what is going on within the operating system."

"It is a great product; the SNMP protocol tracking feature is good, I really like how it tracks SNMP, and the alerts are also great."

"There are lots of great features and functionality within the solution."

More Zabbix pros

Cons

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"The solution should offer better integration with other tools from a service management perspective."

"Customer support is pretty average and can use some improvement."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The product has been discontinued."

"Product documentation is lacking, and sometimes, incorrect."

"The performance reporting could be improved."

"The process is easy and straightforward, but the product itself is not easy to use."

"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."

"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."

"The UI is hard to get used to."

"Look and feel."

"The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a concise manner."

"The documentation could be improved."

More Zabbix cons

Pricing and Cost Advice

"On a three-year license package, it was a good deal."

"The tool's licensing is good."

"This is an open-source solution that can be used free of charge."

"We pay the subscription for support by year."

"This solution is open-source and free to use."

"It is reasonable."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."

"It is a true open-source solution, so there are no licensing costs."

More Zabbix pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

885,880 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Performing Arts

10%

Financial Services Firm

10%

Outsourcing Company

Manufacturing Company

Computer Software Company

11%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

What needs improvement with Micro Focus Business Process Monitor?

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

What needs improvement with Zabbix?

The potential and customization is a little difficult because you have to learn scripts. I think Zabbix needs to improve the customization better. At present, I am satisfied with the functionality ...

Dynatrace vs OpenText Business Process Monitoring

Comparisons

Compared 21% of the time

Broadcom DX Application Performance Management vs OpenText Business Process Monitoring

Compared 15% of the time

Knoa EPM vs OpenText Business Process Monitoring

Compared 13% of the time

Splunk AppDynamics vs OpenText Business Process Monitoring

Compared 11% of the time

IDERA Precise vs OpenText Business Process Monitoring

Compared 9% of the time

More OpenText Business Process Monitoring Competitors

Checkmk vs Zabbix

Compared 5% of the time

LibreNMS vs Zabbix

Compared 4% of the time

Icinga vs Zabbix

Compared 3% of the time

Nagios XI vs Zabbix

Compared 3% of the time

Centreon vs Zabbix

Compared 3% of the time

More Zabbix Competitors

Product Reports

Application Performance Monitoring (APM) and Observability

March 2026

OpenText Business Process Monitoring report

Download OpenText Business Process Monitoring product report

Download Zabbix product report

March 2026

Also Known As

Micro Focus Business Process Monitor, HPE Business Process Monitor

No data available

Overview

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba