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OpenText Business Processing Testing vs Sauce Labs comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Processin...
Ranking in Functional Testing Tools
35th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Sauce Labs
Ranking in Functional Testing Tools
9th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
113
Ranking in other categories
Test Automation Tools (18th)
 

Mindshare comparison

As of November 2026, in the Functional Testing Tools category, the mindshare of OpenText Business Processing Testing is 1.0%, up from 0.3% compared to the previous year. The mindshare of Sauce Labs is 4.3%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
Sauce Labs4.3%
OpenText Business Processing Testing1.0%
Other94.7%
Functional Testing Tools
 

Featured Reviews

RR
Consultant at Infrasoft Technologies
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.
MR
Lead Consultant at a tech services company with 10,001+ employees
Provides multiple test environments and saves time, but should have something for inspecting mobile apps screens
With the desktop browser, we can inspect any screen with the web developer option, but they should provide something for mobiles so that we can quickly inspect elements on the device. To write the Selenium scripts, we require web locators. We have to capture them from the local and execute the script on Sauce Labs. If Sauce Labs can provide a solution where we can inspect any of the mobile devices online, it will be very helpful for us. I also faced an issue where during the execution time, the iCloud password used to expire within a certain period, which used to create pop-ups on the screen making our tests fail. That was one thing that we faced many times. If that can be improved, it will be very helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can now take test automation through the entire business process -- testing web service availability before automated test packs start, sending and retrieving data via web-services and control of all web service testing in a single tool, along with the GUI testing of business processes across a multitude of platforms from java web through to AS400 green screen terminal apps."
"ROI is pretty good as the approach of framework allows virtually everyone to take part in designing test cases."
"The big difference with BPT over conventional frameworks with which I have worked is that BPT allows me to separate test development from automation development."
"The BPT framework is very modular."
"This solution is very helpful to me, and I use it to execute my use cases without a manual interface."
"The most valuable feature of the solution is that even a nontechnical tester, like a functional tester or a business analyst, can use it once the components are ready."
"The solution is quite stable with SAP. It's nice. I use it extensively."
"Because everyone can create test cases, not only the quantity but also the quality is improved, which results in less defects in production."
"But with Sauce Labs, we were able to use Remote WebDriver and connect to their VMs which have all the combinations we are looking for."
"Sauce Labs, which blends seamlessly into Agile and ATDD processes, has made the process much smoother from a QA perspective."
"Automation test runs are faster now with Sauce Labs."
"So many devices and OSs to choose from, with live remote sessions, we could see real results and real looks of websites across all platforms we needed to check."
"Sauce Labs support has been very helpful, and they are always friendly, even when it's not always a direct problem with their service or our usage of it."
"It has a wide assortment of platforms."
"Since this is an all-in-one testing site, we are able to take advantage of the browser OS combinations, mobile emulators and simulators, and real mobile devices. This is important to us since we have a variety of users, browsers, OS, etc."
"Sauce Labs is leading in the area of both mobile capabilities and CrossBrowser and I would highly recommend looking into Sauce Labs."
 

Cons

"The only one I can really think of is speed to test execution."
"Technical support lacks efficiency and all they do is to move in circles by opening new tickets and all the related stuffs without any intention of solving the real problem."
"Initial releases we used of the product (v12) were a little unstable, but with the release of v12.01, we had no further issues."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool."
"Test execution speed has been my biggest concern."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"To be honest, technical support is not that great."
"On a rare occasion, I will come into a ticket where a customer will have reached out to me after reaching out to Sauce Labs, saying, "Sauce Labs doesn't understand what I am going through. They are not being very helpful." So, I try to do clean up there. Outside of those extremely rare occasions, I have only had one or two of those support issues."
"Sauce Labs has room for improvement with its price point."
"The real concern is the load time of applications or real devices when we start our tests. It takes some time to load the application or web browser. Sometimes, it is frustrating too. Since they are real devices, we understand it takes some time to load. However, if it were to improve, then that would be a great asset to the solution. So, we would like better responsive times when opening applications and running tests."
"The 7-days scheme should be removed."
"One of the challenging areas for us is the reporting and the matrix. It should be based on roles, but right now it is only available for the admin role. The admin role can really do a lot of stuff, but our infrastructure team, which holds the admin role, is not ready to hand it over to us on the testing team. If Sauce Labs had permissions associated with roles, where this role could do this activity and that role could do that activity, it would be easier for us."
"Customer Service: Three out of five. Technical Support: Three out of five."
"Another feature that could still be improved on is more error clarity. Sometimes when running automated scripts the test will fail on the device side instead of the script and errors only show a 500 try again message instead of a detailed script that could of a been a timeout error from the code."
"Stability needs improvement."
 

Pricing and Cost Advice

Information not available
"We have an enterprise account; it has worked great for our needs."
"It is an expensive tool."
"With respect to pricing, they did a bundled discount because we went with Sauce Labs for both mobile and browser. They were very competitive on pricing and provided a bundle discount for us as a larger customer."
"The pricing is reasonable due to the amount of diversity that they provide. However, I feel they might be more flexible to bargain based on their relationship with our organization."
"Compared with other services, Sauce Labs is a bit expensive."
"The number of concurrent VMs that Sauce Labs provides depends on your purchase license level."
"Go ahead please. Try it at a smaller scale."
"Trial the product and see if it suits your needs."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Construction Company
14%
Outsourcing Company
10%
Comms Service Provider
9%
Outsourcing Company
16%
Construction Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise26
Large Enterprise73
 

Also Known As

Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
No data available
 

Overview

 

Sample Customers

Migros Bank AG
Salesforce.com, Mozilla, Zendesk, Puppet Labs, Twitter, Bank of America, Eventbrite, Bleacher Report, Okta, Intuit, Travelocity, Sharecare, CapitalOne.
Find out what your peers are saying about OpenText Business Processing Testing vs. Sauce Labs and other solutions. Updated: October 2026.
920,769 professionals have used our research since 2012.