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OpenText Business Processing Testing vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Processin...
Ranking in Functional Testing Tools
37th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
8th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (7th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of OpenText Business Processing Testing is 0.7%, up from 0.1% compared to the previous year. The mindshare of SmartBear TestComplete is 5.1%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
SmartBear TestComplete5.1%
OpenText Business Processing Testing0.7%
Other94.2%
Functional Testing Tools
 

Featured Reviews

RR
Consultant at Infrasoft Technologies
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is very helpful to me. I use it to execute my use cases without a manual interface."
"The solution is quite stable with SAP. It's nice. I use it extensively."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"The most valuable features are the desktop and mobile modules."
"The most valuable feature of this solution is regression testing tools."
"The solution has a very nice interface."
"The database checkpoints detect problems which are difficult for a human resource to find."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"It is a strong automation tool for desktop, browser, and API testing."
"Selenium integration."
 

Cons

"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."
"The artificial intelligence needs to be improved."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"TestComplete gives support to do requests to a SOAP web service but has no support to do HTTP requests on Restful services."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"During the distribution of our regression test cases, the control IDs are not always recognized correctly."
 

Pricing and Cost Advice

Information not available
"The solution's pricing is too high."
"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."
"The price of SmartBear TestComplete could be less. The main challenge is when it comes to node-locked. They should use a subscription model, such as a monthly-based subscription or, a quarterly-based subscription. Their floating license is very expensive, and this high price should be reduced or provide, at a minimum, a subscription model."
"The solution's licensing cost has increased because it has moved to some new SLM-based licenses."
"Our ROI is about $10,000 a year."
"It comes with a high cost."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The licensing costs are in the range of $1,000 to $3,000."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
15%
Computer Software Company
15%
Financial Services Firm
12%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise20
Large Enterprise32
 

Questions from the Community

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Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
No data available
 

Overview

 

Sample Customers

Migros Bank AG
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Business Processing Testing vs. SmartBear TestComplete and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.