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OpenText Business Processing Testing vs SmartBear TestComplete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Business Processin...
Ranking in Functional Testing Tools
36th
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
SmartBear TestComplete
Ranking in Functional Testing Tools
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
76
Ranking in other categories
Regression Testing Tools (5th), Test Automation Tools (6th)
 

Mindshare comparison

As of May 2026, in the Functional Testing Tools category, the mindshare of OpenText Business Processing Testing is 0.9%, up from 0.1% compared to the previous year. The mindshare of SmartBear TestComplete is 5.0%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Mindshare Distribution
ProductMindshare (%)
SmartBear TestComplete5.0%
OpenText Business Processing Testing0.9%
Other94.1%
Functional Testing Tools
 

Featured Reviews

RR
Consultant at Infrasoft Technologies
Helpful solution that enables us to execute our use cases
There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be a lot easier to understand if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool.
Prakhar Goel - PeerSpot reviewer
Sr Test Lead at Emerson
Used for integration automation, user-based automation, and web automation
The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite stable with SAP. It's nice. I use it extensively."
"This solution is very helpful to me. I use it to execute my use cases without a manual interface."
"ROI is pretty good as the approach of framework allows virtually everyone to take part in designing test cases."
"We can now take test automation through the entire business process -- testing web service availability before automated test packs start, sending and retrieving data via web-services and control of all web service testing in a single tool, along with the GUI testing of business processes across a multitude of platforms from java web through to AS400 green screen terminal apps."
"Because everyone can create test cases, not only the quantity but also the quality is improved, which results in less defects in production."
"This solution is very helpful to me, and I use it to execute my use cases without a manual interface."
"The BPT framework is very modular."
"The most valuable feature of the solution is that even a nontechnical tester, like a functional tester or a business analyst, can use it once the components are ready."
"With TestComplete, I can discover bugs faster and easier than testing manually."
"It is a strong automation tool for desktop, browser, and API testing."
"This is the best tool for GUI and Web Automation."
"The solution's most valuable aspect is how easy it is to create tests."
"The solution is great as a record and playback tool. It also has valuable regression testing."
"This tool is very easy to use and very powerful."
"SmartBear TestComplete performs some self-healing and has a feature called OCR (optical character recognition)."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
 

Cons

"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"Test execution speed has been my biggest concern."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool. I would also check with my colleagues who have a lot of knowledge about it. Selenium has fields of information available. If you click on that field there will be an explanation about how to use the tool. It will be very easier to understand it if Micro Focus included this feature. It is easy to find with the search button, but it would be a great help to the users who are new to this tool."
"The solution shouldn't be so tightly integrated with the ALM tool that they have. It should have its own base rather than the repository."
"There's only one thing that I think needs improvement. When I started off using this solution, I used the Google search engine to learn how to use the tool."
"Initial releases we used of the product (v12) were a little unstable, but with the release of v12.01, we had no further issues."
"The only one I can really think of is speed to test execution."
"To be honest, technical support is not that great."
"There is no qualified support for different web UI frameworks and no V8 support as well."
"The web testing framework of TestComplete is not very helpful for an Automation Engineer; it requires the same effort as Selenium, and in most cases, Selenium proves to be a better testing tool for web-based testing."
"Increased performance with less memory and cpu usage."
"One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete."
"The tool sometimes seems a little unstable and crashes sometimes on Windows 10."
"This solution could be improved by making it easier to visualize where there is a failure without having to look at it in detail."
"In SmartBear TestComplete the integration with Jenkins could be easier. Additionally, some of the controls could have better customization options. For example, if a grid is used and it contains multiple controls within it, it can be a checkbox, radio button, or any kind of control, the way the Object Spy is operating currently there is a lot of room for improvement."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
 

Pricing and Cost Advice

Information not available
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"It comes with a high cost."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"We have a TestComplete 12 license."
"The license price for a physical machine is cheap, and for virtual machine, it is very expensive."
"The pricing is a little above average — it could be lower."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"The solution's pricing is too high."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise19
Large Enterprise32
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
I am not involved in pricing or licensing; our management team handles these aspects.
What needs improvement with SmartBear TestComplete?
While using SmartBear TestComplete, we are fine with the current capabilities, however, it would be beneficial to improve some performance aspects, especially the image comparison feature. Occasion...
 

Also Known As

Micro Focus Business Process Testing, Business Process Testing, HPE Business Process Testing
No data available
 

Overview

 

Sample Customers

Migros Bank AG
Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Find out what your peers are saying about OpenText Business Processing Testing vs. SmartBear TestComplete and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.