Try our new research platform with insights from 80,000+ expert users

OpenText Identity Governance vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Governance
Ranking in Identity Management (IM)
25th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Identity Management
Ranking in Identity Management (IM)
14th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of OpenText Identity Governance is 1.5%, up from 0.5% compared to the previous year. The mindshare of SAP Identity Management is 2.6%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
SAP Identity Management2.6%
OpenText Identity Governance1.5%
Other95.9%
Identity Management (IM)
 

Featured Reviews

GA
IDM Consultant at GCA Consultoria de Informática Ltda
Helps to run reports and verify user access but improvement is needed in integration
You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging. The product allows you to check if a user has two accesses that should not be granted simultaneously. There's an approval process for this scenario. Primarily, it provides information for governance data.
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All three functionalities, access certification, the configuration of duties, and role mining - especially role mining - are very advanced compared with the competition."
"I like the queries and find the catalog to be comparatively powerful."
"We’re very satisfied with technical support. Usually we get people with the right knowledge who understand the solution very well."
"I really like the separation of the duties. It is the most ambitious model in the server because you have to create all the different rules, especially business rules. You have to check with the client and set different policies and rules, and then, you to have refine them. You will notice what is bad in the company and where the real problem is."
"NetIQ Identity Governance helps to prepare audits and to be audit ready every time."
"This solution has been around for a long time. It has had lots of successful deployments and releases."
"We’re very satisfied with technical support; usually we get people with the right knowledge who understand the solution very well."
"You can run reports and verify the access each user has. There is a process that runs automatically for access review. It sends an email to the manager and provides a task for the manager to review the users and access. The manager can approve or reject, and then it goes to the application owner for further review. This feature is especially important in large customer environments, as manual review can be challenging."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable feature is the user experience for managing information."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"The most valuable feature is the user experience for managing information."
"The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access by assigning and revoking roles."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"I find it an excellent tool for data synchronization and cleansing."
"IBM really gives you the power to implement a lot of functionality outside the current implementation if you know how to build the functionality you want."
 

Cons

"The installation process can be improved. The Workflow Designer interface can be improved as well."
"They haven't really evolved the product to the cloud, so they don't have a cloud solution."
"With NetIQ, you have to install two or more products. It would be better if we could install one product and have one server and one dashboard."
"Technical support is horrible."
"NetIQ Identity Governance is not flexible. Sometimes, filtering information to provide users with options, such as selecting the application to which they want to request access, can be challenging. It needs to improve application integration as well."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"The product could use more advanced features related to Identity Intelligence."
"The solution should provide more connectors in future releases. The solution also should offer more monitoring."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"SAP Identity Management can improve risk analysis and authority checks."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
"The product needs better UI customization and the administration console is outdated in this version."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"Research and marketing need to be improved."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"It needs to have the SSO for the HANA modules that SAP is releasing."
 

Pricing and Cost Advice

"In terms of pricing, the tool seems a bit cheaper compared to other SaaS solutions."
"It's expensive relative to the cloud solutions that are out there."
"I give the cost a nine out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
report
Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
11%
Real Estate/Law Firm
10%
Educational Organization
8%
Computer Software Company
8%
Manufacturing Company
14%
Energy/Utilities Company
8%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
 

Also Known As

NetIQ Access Governance Suite, Novell Access Governance Suite
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Western & Southern Financial Group
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about OpenText Identity Governance vs. SAP Identity Management and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.