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OpenText Network Operations Management vs SCOM comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Network Operations...
Ranking in Network Monitoring Software
58th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Network Management Applications (20th)
SCOM
Ranking in Network Monitoring Software
26th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Event Monitoring (4th)
 

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of OpenText Network Operations Management is 0.4%, up from 0.2% compared to the previous year. The mindshare of SCOM is 1.4%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
SCOM1.4%
OpenText Network Operations Management0.4%
Other98.2%
Network Monitoring Software
 

Featured Reviews

AhmedBahgat - PeerSpot reviewer
Advisor at Saudi Telecom Company
Dynamic discovery and effective network topology make IT monitoring valuable
The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine. It covers the entire span of the infrastructure, including servers and network operations. It also adapts well to different environments, showing network topology effectively, making the network monitoring tool quite valuable.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes to customization, Micro Focus is more mature than its competitors."
"The solution enables dynamic discovery and incorporates a powerful configuration management database, CMDB, along with a strong correlation engine."
"We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."
"We've had outages at two am and three am that was automatically resolved by SCOM saving us time and money."
"The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool."
"When it comes to monitoring Microsoft servers, it is very useful."
"The solution is very user-friendly, and it offers upgrade options and update features with a simple click."
"SCOM has helped us to reduce the time taken to address the issue and identify the false alerts triggered in an efficient manner."
"Because it's Windows-based, it actually reports quite well, reports everything you can think of on the Windows server, and allows you to monitor anything, making it excellent for those in the Windows world as it's very good at it."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"Let me first say that I would be delighted if Citrix would extend the Edgesight functionality in their product so that it really monitors all of the Citrix components."
 

Cons

"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."
"Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure."
"The user interface is outdated and needs improvement, especially for service and topology maps."
"It may need a more customizable UI."
"Super high cost for the 2012 version due to change to a CPU based."
"Stability and some performance issues exist and they need improvement."
"Dashboarding and application performance management."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"It'll help if they can provide real-time or closer to real-time monitoring."
"Too small of a scope in reports, need to improve a lot."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"In future releases, I would like to see APM solutions and dashboards like Grafana."
 

Pricing and Cost Advice

"Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
"It is more expensive than the competition."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
"We have to pay for a license and the price is fine for us."
"We have an enterprise agreement that includes this product as part of it."
"I don't know the exact cost because it's managed by our sales team, but Microsoft is on the higher side."
"SCOM's pricing is average."
"We have an EA with Microsoft, and it comes as part of the EA."
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Top Industries

By visitors reading reviews
Construction Company
22%
Comms Service Provider
17%
Outsourcing Company
10%
Healthcare Company
8%
Financial Services Firm
14%
Government
8%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What needs improvement with Micro Focus Network Operations Management?
The user interface is outdated and needs improvement, especially for service and topology maps. The ease of generating dashboards for different situations by users is critical for my environment. I...
What is your primary use case for Micro Focus Network Operations Management?
I use the solution as the main vehicle to monitor and alert about events in the IT environment. I use it for IT monitoring.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
What is your primary use case for SCOM?
My usual use case for SCOM is as an administrator role where I create reports and provide system configuration for Linux and installation of the SCOM agent. I handle deploying and upgrading the age...
 

Also Known As

Micro Focus Network Operations Management
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Information Not Available
Dialog Telekom
Find out what your peers are saying about OpenText Network Operations Management vs. SCOM and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.