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OpenText Silk Central vs Turnkey Solutions cFactory comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Silk Central
Ranking in Test Management Tools
11th
Ranking in Test Design Automation
1st
Average Rating
7.8
Reviews Sentiment
2.3
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Turnkey Solutions cFactory
Ranking in Test Management Tools
31st
Ranking in Test Design Automation
5th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Test Management Tools category, the mindshare of OpenText Silk Central is 2.7%, up from 1.4% compared to the previous year. The mindshare of Turnkey Solutions cFactory is 1.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
OpenText Silk Central2.7%
Turnkey Solutions cFactory1.3%
Other96.0%
Test Management Tools
 

Featured Reviews

ChrisWilliams1 - PeerSpot reviewer
Senior Test Analyst at Kainga Ora
Reporting efficacy and collaboration improve despite outdated features
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What needs improvement with OpenText Silk Central?
It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have. I am talking about features such as traceability matrix; it is designed more for W...
What is your primary use case for OpenText Silk Central?
I could leave my opinion on some ALM that I have been working with lately. Recently, I have been working with Silk, Azure DevOps, but in the past, I have worked with ALM, QC, and all that kind of s...
What advice do you have for others considering OpenText Silk Central?
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support,...
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Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central
cFactory
 

Overview

 

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University
Almac,Xfinity, Merck, Visa, CardinalHealth
Find out what your peers are saying about OpenText, IDERA, Tricentis and others in Test Management Tools. Updated: February 2026.
881,733 professionals have used our research since 2012.