No more typing reviews! Try our Samantha, our new voice AI agent.

OpenText Silk Central vs Zeenyx AscentialTest comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
OpenText Silk Central enhances test management, project visibility, and collaboration, leading to reduced costs, faster delivery, and higher productivity.
Sentiment score
7.3
Zeenyx AscentialTest boosts productivity, reduces costs, and improves project outcomes through intuitive design, automated testing, and enhanced test coverage.
 

Customer Service

Sentiment score
6.3
OpenText Silk Central is praised for its responsive, knowledgeable customer service, efficient technical support, and quick response times.
Sentiment score
9.2
Zeenyx AscentialTest customer service is praised for its prompt, knowledgeable support, efficiently resolving issues and ensuring smooth user experiences.
 

Scalability Issues

Sentiment score
1.0
OpenText Silk Central is praised for scalability, flexibility, robust performance, supporting diverse projects, extensive collaboration, and seamless system integration.
Sentiment score
8.0
Zeenyx AscentialTest excels in handling large-scale testing efficiently, supporting numerous users and test cases without performance issues.
 

Stability Issues

Sentiment score
1.0
OpenText Silk Central is reliable, handles extensive workloads, scales with business growth, and provides stable performance with minimal downtime.
Sentiment score
8.0
Zeenyx AscentialTest is praised for its stability, reliability, and bug resistance, making it ideal for diverse testing needs.
 

Room For Improvement

Users suggest improvements for OpenText Silk Central in reporting, integration, setup, test environment support, performance, and navigation.
Users find Zeenyx AscentialTest's reporting, integration, stability, and documentation inadequate, with a steep learning curve for new users.
It is designed more for Waterfall than Agile, so it is not as efficient as it could be.
Senior Test Analyst at Kainga Ora
 

Setup Cost

<p>OpenText Silk Central provides enterprise pricing options, balancing initial costs with comprehensive features, support, and significant return on investment.</p>
<p>Zeenyx AscentialTest offers cost-effective, scalable pricing with annual and perpetual licenses, suitable for both small teams and large organizations.</p>
 

Valuable Features

OpenText Silk Central excels in test management, tool integration, reporting, ease of use, customization, automation, and effective large-scale test case management.
Zeenyx AscentialTest is praised for its ease of use, powerful automation, flexibility, detailed reporting, and reliable performance.
The reporting is probably the most valuable feature.
Senior Test Analyst at Kainga Ora
 

Categories and Ranking

OpenText Silk Central
Ranking in Test Management Tools
12th
Average Rating
7.8
Reviews Sentiment
2.3
Number of Reviews
10
Ranking in other categories
Test Design Automation (1st)
Zeenyx AscentialTest
Ranking in Test Management Tools
22nd
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
13
Ranking in other categories
Functional Testing Tools (24th)
 

Mindshare comparison

As of August 2026, in the Test Management Tools category, the mindshare of OpenText Silk Central is 2.8%, up from 1.6% compared to the previous year. The mindshare of Zeenyx AscentialTest is 2.4%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
OpenText Silk Central2.8%
Zeenyx AscentialTest2.4%
Other94.8%
Test Management Tools
 

Featured Reviews

ChrisWilliams1 - PeerSpot reviewer
Senior Test Analyst at Kainga Ora
Reporting efficacy and collaboration improve despite outdated features
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.
Tobias Roth - PeerSpot reviewer
Software developer at Weiss GmbH Softwarelösungen
Robust automation with reusable steps and seamless integration
The concept of reusable steps in Zeenyx AscentialTest has significantly enhanced our test automation efficiency. Encapsulating common actions into modular steps reduces redundancy in test scripts and ensures consistency across scenarios. This approach streamlines maintenance efforts, allowing updates to be applied universally, making our test suite more agile and adaptable to evolving project requirements. The concept of reusable steps is a key factor in maximizing reusability and maintainability in our test automation strategy. AscentialTest's object recognition in snapshots is a robust feature that goes beyond standard elements, even accurately identifying objects within Datawindows. This capability ensures precise interaction with various components of an application's interface, further enhancing the reliability and effectiveness of our automated tests.
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
908,800 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
18%
Financial Services Firm
10%
Real Estate/Law Firm
8%
Comms Service Provider
7%
Construction Company
16%
Outsourcing Company
12%
University
10%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with OpenText Silk Central?
It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have. I am talking about features such as traceability matrix; it is designed more for W...
What is your primary use case for OpenText Silk Central?
I could leave my opinion on some ALM that I have been working with lately. Recently, I have been working with Silk, Azure DevOps, but in the past, I have worked with ALM, QC, and all that kind of s...
What advice do you have for others considering OpenText Silk Central?
I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support,...
Ask a question
Earn 20 points
 

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central
AscentialTest
 

Overview

 

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University
TJX Companies, Nuance Communications, Ericsson Inc., Transatlantic Reinsurance Company, Accenture, Nutrition Coordinating Center, Univ. of MN, iConectiv, Fortress Software, and LMP Corp.
Find out what your peers are saying about OpenText Silk Central vs. Zeenyx AscentialTest and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.