OpenText UFT One vs SmartBear TestComplete comparison

OpenText and SmartBear are both solutions in the Test Automation Tools category. OpenText is ranked #2 with an average rating of 8.1, while SmartBear is ranked #6 with an average rating of 7.8. OpenText holds a 10.0% mindshare in TAt, compared to SmartBear’s 5.9% mindshare. Additionally, 88% of OpenText users are willing to recommend the solution, compared to 87% of SmartBear users who would recommend it.

OpenText UFT One

Read 95 OpenText UFT One reviews

7,434 Views
4,702 Comparison Views

88% willing to recommend

SmartBear TestComplete

Read 76 SmartBear TestComplete reviews

4,118 Views
3,060 Comparison Views

87% willing to recommend

OpenText UFT One

SmartBear TestComplete

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 15, 2024

OpenText UFT One and SmartBear TestComplete are competitive products in the test automation market. OpenText UFT One appears to have a technical edge due to its feature-rich support for various technologies and robust integration capabilities, whereas SmartBear TestComplete is favored for its cost-effectiveness and easier entry for smaller-scale automation needs.

Features: OpenText UFT One is strong in diverse browser support, robust integration with Excel and ALM, and includes InsightObject methods and testing extensibility. SmartBear TestComplete provides ease of use with direct access to object properties, and comprehensive web, desktop, and mobile testing capabilities, although it may struggle with dynamic object recognition and performance in complex environments.

Room for Improvement: OpenText UFT One could enhance stability, reduce memory usage, and improve browser compatibility and integration with open-source tools while offering more competitive pricing. SmartBear TestComplete would benefit from improving intuitive object mapping, enhancing support for modern web frameworks, and expanding features for mobile testing. Both tools need UI and integration enhancements to alleviate user challenges.

Ease of Deployment and Customer Service: OpenText UFT One allows deployment in on-premises and private cloud environments, while SmartBear TestComplete's on-premises deployment suits users desiring straightforward licensing. OpenText UFT One's customer service can be excellent but variable due to reliance on external support. SmartBear TestComplete, meanwhile, enjoys solid partner support and rapid responses to enhance user satisfaction.

Pricing and ROI: OpenText UFT One is regarded as expensive with a complex licensing model, yet provides substantial ROI for large enterprises needing extensive automation. SmartBear TestComplete, being more economical, attracts organizations looking for cost-effective solutions through its flexible licensing. While OpenText UFT One requires a higher initial investment, its advanced features promise significant returns, as TestComplete offers savings and value through efficient usage and flexible licensing.

To learn more, read our detailed OpenText UFT One vs. SmartBear TestComplete Report (Updated: March 2025).

Buyer's Guide

OpenText UFT One vs. SmartBear TestComplete

March 2025

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Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText UFT One

Ranking in Functional Testing Tools

2nd

Ranking in Regression Testing Tools

3rd

Ranking in Test Automation Tools

2nd

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Mobile App Testing Tools (2nd), API Testing Tools (6th)

SmartBear TestComplete

Ranking in Functional Testing Tools

9th

Ranking in Regression Testing Tools

5th

Ranking in Test Automation Tools

6th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Test Automation Tools category, the mindshare of OpenText UFT One is 10.0%, down from 10.6% compared to the previous year. The mindshare of SmartBear TestComplete is 5.9%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Automation Tools

Featured Reviews

Don Ingerson

QA Automation Engineer at Global Fortune 500 Company

With regularly occurring releases, a QA team member can schedule tests, let the tests run unattended, and then examine the results

With certainty, the best feature of UFT is its compatibility with so many products, tools and technologies. It is a challenge currently to find a single tool on the market besides UFT that will successfully work for so many projects and environments. For example, UFT supports GUI testing of Oracle, PeopleSoft, PowerBuilder, SAP (v7.20), Siebel, Stingray, Terminal Emulator, Putty, and Windows Objects (particularly Dialog Boxes). Furthermore, UFT has the built-in functionality to import Excel input files. For Web browsers, UFT 12.54 supports IE9, IE10, IE11, Microsoft Edge, Google Chrome (versions 31.0 to 54.9), Firefox (versions 27.0 to 49.0). Besides GUI testing, UFT supports database testing and API testing (Docker, WSDL, and SOAP). For the first time ever, HP started to expand the testing capabilities of UFT (QTP) beyond Windows beginning with UFT 12.00. A UFT user can now run tests on Web applications on a Safari browser that is running on a remote Mac computer.

Read full review

Prakhar Goel

Sr Test Lead at Emerson

Used for integration automation, user-based automation, and web automation

The solution's most valuable features are the drag-and-drop feature, keyword-driven approach, and reusability of the scripts. The solution has introduced a new feature that helps us identify objects we cannot normally identify. It gives you a fair idea of objects, resolving the object recognition issue. The solution can be used to perform different tests on different machines.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is relatively easy."

"My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years."

"UFT is very strongly built. It's widely used, so there's a lot of support."

"The product's initial setup phase is easy and straightforward."

"The scalability of Micro Focus UFT One is good."

"This product is easy to use, understand, and maintain."

"Hidden among the kitchen sink of features is a new Data Generation tool called the Test Combinations Generator."

"The most valuable feature for me is that it works on multiple platforms and technologies."

More OpenText UFT One pros

"The most valuable features are the desktop and mobile modules."

"Selenium integration."

"The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers."

"The reporting is ready to use and doesn't require any setup."

"It allows us to test both desktop and web applications."

"Customer service and technical support responsiveness are high. Everyone is very professional."

"Test items, project variables helps in managing automation suite and scheduling execution."

"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."

More SmartBear TestComplete pros

Cons

"UFT has a recording feature. They could make the recording feature window bigger for whatever activities that I am recording. It would improve the user experience if they could create a separate floating panel (or have it automatically show on the side) once the recording starts."

"The artificial intelligence functionality is applicable only on the web, and it should be expanded to cover non-web applications as well."

"UFT still requires some coding."

"Customer service is a big drawback. From my personal experience, after creating a ticket, it takes three to five days for them to acknowledge it and then send it to somebody."

"[Tech support is] not a 10 because what happens with some of our issues is that we might not get a patch quickly and we have to hold on to an application until we get a proper solution."

"The overall design needs an entire overhaul. We prefer software designed to ensure the package isn't too loaded."

"You have to deal with issues such as the firewall and how can the tool talk with the application, i.e., if the application is on a company network and so on. That, of course, is important to figure out."

"They need to reduce the licensing cost. There's pushback from customers because of the cost."

More OpenText UFT One cons

"The code editor, though following eclipse-style, is still a work in progress and gives a very poorly formatted code once viewed via other editing tools."

"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."

"During the distribution of our regression test cases, the control IDs are not always recognized correctly."

"What is currently missing from this solution is better support for mobile testing."

"The initial setup of SmartBear TestComplete was complex."

"Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover."

"In scenarios where two of our engineers work on the same task, merging codes is a bit difficult."

"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."

More SmartBear TestComplete cons

Pricing and Cost Advice

"The way the pricing model works is that you pay a whole boatload year one. Then, every year after, it is around half or less. Because instead of paying for the new product, you are just paying for the support and maintenance of it. That is probably one of the biggest things that I hear from most people, even at conferences, "Yeah, I would love to use UFT One, but we don't have a budget for it.""

"The price is one aspect that could be improved."

"The price is reasonable."

"There are no additional costs involved apart from the standard license."

"It's a yearly subscription. There are no additional costs to the standard subscription."

"HPE recently extended the demo license period from 30 days to 60 days which was a very wise and popular decision to give potential customers more time to install it and try it for free. Even if your company has a salesperson come in and demo UFT, I would highly encourage at least one of your developers or automation engineers to download and install it to explore for themselves the functionality and features included during the demo trial period."

"Its price is reasonable compared to other vendors."

"The price is only $3,000. I don't know how many QA analysts you would have in any given company. Probably no more than five or 10. So if it's a large corporation, it can easily afford $15,000 to $25,000. I don't see that being an issue."

More OpenText UFT One pricing and cost advice

"The pricing is a little above average — it could be lower."

"It is approximately $6,000 a year."

"The price is less, compared to other products, such as QTP."

"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."

"Overall, for us, the cost of the TestComplete platform and the three extra modules is around $8,000."

"It costs a few hundred per year, but I am not sure. It is not at all expensive as compared to other tools."

"It comes with a high cost."

"The pricing is pretty reasonable."

More SmartBear TestComplete pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

14%

Computer Software Company

13%

Government

Computer Software Company

20%

Manufacturing Company

13%

Financial Services Firm

12%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Micro Focus UFT One compare to Tricentis Tosca?

We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...

See all answers

What do you like most about Micro Focus UFT One?

My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.

See all answers

What needs improvement with Micro Focus UFT One?

UFT still requires some coding. If it could move closer to a no-code or low-code solution, it might dominate the market again. Additionally, customer support could be improved as they take days to ...

See all answers

What do you like most about SmartBear TestComplete?

TestComplete has strong reporting capabilities. The reports they generate are really good.

See all answers

What is your experience regarding pricing and costs for SmartBear TestComplete?

I don't know much about the pricing, however, I think it's cheaper.

See all answers

What needs improvement with SmartBear TestComplete?

The recording function, when using Python, could be improved, as it does not work well in recording testing.

See all answers

Comparisons

Tricentis Tosca vs OpenText UFT One

Compared 31% of the time

OpenText UFT Developer vs OpenText UFT One

Compared 11% of the time

Katalon Studio vs OpenText UFT One

Compared 9% of the time

UiPath Test Cloud vs OpenText UFT One

Compared 9% of the time

Ranorex Studio vs OpenText UFT One

Compared 3% of the time

More OpenText UFT One Competitors

Tricentis Tosca vs SmartBear TestComplete

Compared 23% of the time

Ranorex Studio vs SmartBear TestComplete

Compared 12% of the time

Katalon Studio vs SmartBear TestComplete

Compared 9% of the time

Qt Squish vs SmartBear TestComplete

Compared 9% of the time

Eggplant Test vs SmartBear TestComplete

Compared 6% of the time

More SmartBear TestComplete Competitors

Product Reports

Buyer's Guide

OpenText UFT One

March 2025

Download OpenText UFT One product report

Buyer's Guide

SmartBear TestComplete

March 2025

Download SmartBear TestComplete product report

Also Known As

Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro

No data available

Overview

Our AI-powered functional testing tool accelerates test automation. It works across desktop, web, mobile, mainframe, composite, and packaged enterprise-grade applications.

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OpenText

What is SmartBear TestComplete?

TestComplete is a reliable, sturdy automated testing platform created by SmartBear Software. SmartBear Software is a worldwide technological leader known for developing quality enterprise-class development and testing solutions.

TestComplete simplifies the process of creating tests for numerous applications, including, but not limited to; Desktop, Android, IOS, Web browsers, and Windows. Application tests can be manual, scripted, and even recorded by using keyword-driven or data-driven functionality. There are even additional options for error reporting and automated playback. The object repository is extremely accurate and is fully customizable. TestComplete can easily be used by experienced developers and even by manual novice testers to develop quality automated UI tests quickly.

TestComplete offers three different testing scenarios:

Desktop: Users can easily and quickly automate UI tests using today’s most popular desktop applications, such as; Windows, Java, Python,.Net, VBScript, and more.
Web: Users can effortlessly create renewable tests for all of today’s popular web applications, including JavaScript frameworks on 2000+ trusted browser and platform integrations.
Mobile: Users can safely build and automate serviceable UI tests on actual or virtual android or IOS devices, locally or in the cloud. Users can create code or codeless tests. TestComplete seamlessly integrates with many of today’s popular frameworks.

Key Features

Easily create automated UI tests: TestComplete offers scriptless Record and Replay or simple keyword-driven tests to quickly develop any type of UI test users may require. Tests can be recorded once, then replayed when needed across various applications on mobile, web, or desktop environments. TestComplete integrates with many different languages, such as Java, Python, C+, and more.
Keyword driven tests: Users can easily divide testing steps, actions, objects, and data with an integrated keyword-driven test structure. This makes it easy for every user to participate in the test automation process; there is no programming experience needed. Everything is made simple with easy-to-use point-and-click options.
Data driven tests: Easily distinguish data from test commands to keep administrative efforts simple. Users can improve overall coverage by running various automated mobile, desktop, or web UI tests.
Record and Replay: Users can reuse created automated tests across every environment as often as desired. This helps to expand overall test coverage and represents a huge cost and time savings.

Reviews from Real Users

Sandhiya T S., Sr Solutions Engineer at Lexington Soft, relates, “The record and replay aspects of the solution are quite useful for people. With them, you don't have to write any scripts. Basically, you can record your actions and play them back later. The initial setup is also very easy.”

Sai S R., Staff Test Architect at a tech services company, says, "The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them."

SmartBear

Sample Customers

Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.

Buyer's Guide

OpenText UFT One vs. SmartBear TestComplete

March 2025

Free Report: OpenText UFT One vs. SmartBear TestComplete

Find out what your peers are saying about OpenText UFT One vs. SmartBear TestComplete and other solutions. Updated: March 2025.

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