No more typing reviews! Try our Samantha, our new voice AI agent.

Oracle CX Sales vs Sage CRM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle CX Sales
Ranking in CRM
17th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Opportunity Management (9th), Sales Force Automation (5th)
Sage CRM
Ranking in CRM
30th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the CRM category, the mindshare of Oracle CX Sales is 1.1%, down from 2.7% compared to the previous year. The mindshare of Sage CRM is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Oracle CX Sales1.1%
Sage CRM0.7%
Other98.2%
CRM
 

Featured Reviews

Uday Kiran B - PeerSpot reviewer
Senior Analyst at Capgemini
Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything
The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.
VK
Deputy Manager - IT at Nidec Corporation
Useful to access data anytime and helpful in generating reports quickly
Speaking about the product's ability to improve sales processes, I would say that even though the tool offers project management capabilities along with ERP functionalities, my company doesn't use it for project management or HR-related areas. My company majorly uses the tool for finance, logistics, and inventory control. I haven't had the need for my company to not integrate the tool with other products. Though my company uses the product separately, we can export Sage CRM into Excel, after which the data can be integrated with other software products. Though the tool can be integrated with other products, my company doesn't do it because Sage CRM is enough for us. The analytical reporting part of the business product is good. The analytical reporting part of the product is used for financial years, along with the profit and loss reports and inventory reports. For the sales part in our company, we use the analytical reports generated by the product to help the sales people in a region-wise, sales-wise and product-wise manner. In my company, one of the teams will be changing from Sage CRM to Microsoft Dynamics. I recommend the product to others who plan to use it, especially since it is a tool suitable for medium-sized companies and not for enterprise-sized businesses. Medium-sized companies can use the product since it is an economical and reliable tool. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It covers sales very well."
"The solution integrates well."
"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."
"Account management is a very good feature. It is conceptualized very well, and we can look at all the projects under one account. The data for those accounts remain there throughout."
"The best practice business processes of PROMATIS helped us to implement an integrated process orientiented system."
"Simplicity is key, and that's improved our organization."
"Stability depends on the implementation, but overall, it's quite high."
"The analytics features in Oracle CX Sales are good."
"The quoting feature is the most valuable aspect of the solution."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The part I like the most is the reporting."
"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."
"We have found the solution to be stable."
"We use Sage CRM internally, and we are also a reseller of many Sage products; I use it to record the timesheet for collaborators, and I also use it to record all the opportunities with the customers."
 

Cons

"Support is very poor."
"The user experience of Oracle CX Sales is not as good as Salesforce. The UI/UX is definitely not at that level."
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."
"CX Sales' stability isn't the best - it has a tendency to crap out and need refreshing, especially when creating quotes."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
"The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes."
"You can get disconnected if you do not have a strong, reliable internet connection."
"The tool must allow developers to check logs."
"I would like Sage to improve their UI."
"Its user interface could be better."
"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"With regards to monitoring the transaction with alerts, it could be better."
"Its user interface could be better."
 

Pricing and Cost Advice

"The product is pricey."
"It's expensive, but worth the money."
"The product pricing is reasonable compared to other solutions in the market."
"The price is reasonable."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"The solution is reasonably priced compared to other tools."
"The product is expensive."
"From an African perspective, the solution is relatively expensive."
"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."
"We have a yearly license."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
893,311 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
9%
Construction Company
21%
Manufacturing Company
13%
Comms Service Provider
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise12
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
The address fields can be limiting on a global scale, with issues like long addresses and different styles for pin codes. Customization of field length and width to accommodate geographical require...
What is your primary use case for Oracle CX Sales?
We use Oracle CX Sales for our sales functions, including generating leads, managing campaigns, creating opportunities, and creating quotes. We also use the document management system to upload con...
What needs improvement with Sage CRM?
The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.
What is your primary use case for Sage CRM?
We use the product for managing leads and cases. It helps us track cases through customizable workflows and efficiently handle lead tracking.
 

Comparisons

 

Also Known As

Oracle Sales Cloud
No data available
 

Overview

 

Sample Customers

Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Avis, Fuji Xerox, Formula 1
Find out what your peers are saying about Oracle CX Sales vs. Sage CRM and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.