Sage CRM and Oracle CX Sales are solutions in the CRM and sales automation market. Oracle CX Sales is considered superior due to its advanced features, although Sage CRM competes well in pricing and support.
Features: Sage CRM includes lead tracking, opportunity management, and third-party integration. Oracle CX Sales offers advanced analytics, sales forecasting, and AI-driven insights. Sage CRM suits straightforward needs while Oracle caters to advanced automation demands.
Room for Improvement: Sage CRM could enhance its analytics, mobile capabilities, and cloud support. Oracle CX Sales might improve its user interface, integration with non-Oracle applications, and reduce the complexity of its reporting features.
Ease of Deployment and Customer Service: Sage CRM offers flexible on-premises or cloud deployment with strong support, appealing to smaller businesses. Oracle CX Sales focuses on seamless integration with Oracle products and excellent support channels, ideal for larger enterprises.
Pricing and ROI: Sage CRM is competitively priced, offering a lower setup cost, suitable for small to medium businesses. Oracle CX Sales demands higher initial investment, providing high ROI through enhanced sales and engagement, suitable for larger enterprises.
| Product | Market Share (%) |
|---|---|
| Oracle CX Sales | 0.9% |
| Sage CRM | 0.7% |
| Other | 98.4% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 2 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management.
The key elements of Oracle Sales Cloud's SFA solution are vast. They include: • Core foundational sales force automation tools such as account, opportunity and lead management and productivity tools • A comprehensive partner relationship management offering to manage channel sales and partner management • Extensive sales performance management encompassing the science of managing territories, quota management and sales incentive compensation • Advanced analytics consisting of pre-built analytic reports, data visualization and adaptive intelligence • A customer data management system to ensure clean, consolidated and complete customer information. With rich functional capabilities and a comprehensive feature set, Oracles Sales Cloud provides a more modern approach to sales execution.
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