Orckestra vs SAP Commerce Cloud comparison

Orckestra and SAP are both solutions in the eCommerce Platforms category. Orckestra is ranked #8 with an average rating of 7.0, while SAP is ranked #4 with an average rating of 6.0. Orckestra holds a 1.5% mindshare in P, compared to SAP’s 6.1% mindshare. Additionally, 100% of Orckestra users are willing to recommend the solution, compared to 73% of SAP users who would recommend it.

Orckestra

Read 1 Orckestra review

369 Views
365 Comparison Views

100% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,523 Views
2,119 Comparison Views

73% willing to recommend

Orckestra

SAP Commerce Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 1, 2026

SAP Commerce Cloud and Orckestra are competing products in the e-commerce industry. Orckestra seems to have the edge due to its flexibility and agility, while SAP Commerce Cloud shines in integration capabilities and enterprise-level support.

Features: SAP Commerce Cloud is notable for advanced integration, seamless interaction with other SAP products, and scalability for large operations. Orckestra offers flexible architecture, omnichannel capabilities across touchpoints, and swift adaptation to changes.

Ease of Deployment and Customer Service: Orckestra has a modern deployment model that enables faster implementation with streamlined processes and effective support. SAP Commerce Cloud is more complex, requiring significant setup time, though robust support aids in managing the process.

Pricing and ROI: SAP Commerce Cloud involves higher setup costs but aims at long-term ROI with its extensive capabilities. Orckestra requires lower initial investment and provides quicker time to market, often leading to faster ROI, appealing for those prioritizing flexibility.

To learn more, read our detailed eCommerce Platforms Report (Updated: January 2026).

Buyer's Guide

eCommerce Platforms

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Orckestra

Ranking in eCommerce Platforms

8th

Average Rating

7.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Commerce Cloud

Ranking in eCommerce Platforms

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the eCommerce Platforms category, the mindshare of Orckestra is 1.5%, up from 0.6% compared to the previous year. The mindshare of SAP Commerce Cloud is 6.1%, down from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
SAP Commerce Cloud	6.1%
Orckestra	1.5%
Other	92.4%

eCommerce Platforms

Featured Reviews

Vignesh Patil

Lead Product Manager at a retailer with 11-50 employees

Though good visibility is offered, the area of customization can be difficult to handle

The features of the product that I found to be the most instrumental in providing customer experience stem from the unified inventory and catalog management. The feature of the product that streamlined our company's order management and fulfillment processes is the order orchestration engine. I would rate the tool's ability to handle peak traffic and scale during any high-demand periods an eight to eight and a half out of ten since I have not had any major problems with the product. The measurable benefit my company has experienced from the use of the product stems from the fact that our organization's e-commerce orders have increased by five times compared to what it was earlier, especially if I consider the inclusion of campaigns. I would ask those who plan to use the solution to map out all their internal workflows and processes and then evaluate what they need, after which they need to look at the solutions with which they can do away, or instead of Orckestra, they could probably go ahead with Shopify. I would say that make sure that you really understand all your architecture and your workflows before settling on a solution. I rate the overall tool a seven out of ten.

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MichelaBruna

Digital Design Manager at a manufacturing company with 5,001-10,000 employees

Improving User Experience with Effective Platform Integration

Based on my experience with SAP Commerce Cloud, I have thoughts regarding data analysis and analytics; I know they have this feature because I've never seen it. When I ask my colleagues about data, they say they don't have it, so I may need to inform them that SAP Commerce Cloud has such a feature because they never have data about the e-commerce currently. The multi-languages and multi-currency features in SAP Commerce Cloud are useful for us because we have it cross-country, with an e-commerce presence in the US and another in Europe. Based on my experience, working with SAP Commerce Cloud can be a bit complex, considering what my colleagues say, but I haven't had direct experience with this. I rate SAP Commerce Cloud five out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution."

"The tool has good performance."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."

"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."

"The user interface can be customized."

"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

More SAP Commerce Cloud pros

Cons

"The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"The support team should improve the response time."

"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."

"Hybris is not currently using microservices."

"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations."

"The learning curve is high."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce."

"The price is quite high."

"This is an expensive solution."

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

"The price is too high."

"The solution is very expensive in Turkey."

"The solution is expensive."

"I don't know the cost, but it can be expensive."

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Comparison Review

it_user9726

Architect at a tech services company with 1,001-5,000 employees

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

14%

Computer Software Company

10%

Financial Services Firm

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What do you like most about Orckestra?

Inventory, visibility, catalog management, and order orchestration are the most valuable features of the solution.

See all answers

What is your experience regarding pricing and costs for Orckestra?

The product is likely on the pricier side, though it is considered a budget platform compared to Salesforce. With Orckestra, you don't get all the benefits that a larger platform offers, making it ...

See all answers

What needs improvement with Orckestra?

The issue with Orckestra stems from the fact that if I want some customization, then I need to work with Orckestra's team, which is a slow process. It is also pretty expensive to get minor tweaks d...

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it because of technical constraints, which makes it insufficient as it currently exist...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn't have out of the box.

See all answers

What is your experience regarding pricing and costs for SAP Hybris Commerce?

I don't know how to rate pricing for the product, as I'm not involved in that aspect.

See all answers

Comparisons

Adobe Commerce vs Orckestra

Compared 28% of the time

Shopify vs Orckestra

Compared 28% of the time

Jagged Peak EDGE vs Orckestra

Compared 22% of the time

More Orckestra Competitors

Salesforce Commerce Cloud vs SAP Commerce Cloud

Compared 16% of the time

Adobe Commerce vs SAP Commerce Cloud

Compared 11% of the time

Shopify vs SAP Commerce Cloud

Compared 10% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 7% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 5% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

January 2026

Download Orckestra product report

Buyer's Guide

SAP Commerce Cloud

January 2026

Download SAP Commerce Cloud product report

Also Known As

No data available

SAP Hybris Commerce, Hybris, SAP Hybris on AWS

Overview

Our dynamic digital landscape has undergone rapid advancements over the last few years and our product was built to respond to, and grow with, this new omni-channel world. The solutions and services we offer our clients are the result of years of research and innovation. We pride ourselves on offering eye-opening and best-in-class technology combinations that will set the new global standard in optimization and customization.

Orckestra

SAP Commerce Cloud offers a robust platform for multi-channel e-commerce operations, providing seamless integration and customization for both B2B and B2C clients, supporting multinational enterprises with multiple storefronts.

SAP Commerce Cloud enables efficient e-commerce processes with features like a comprehensive promotion engine, support for multi-currency operations, and seamless ERP and CRM integration. Its user-friendly interface and dashboards enhance efficiency, while the platform's ability to support fast deployment and customization meets the dynamic needs of global businesses. Despite its strong capabilities, users indicate areas for improvement, such as smoother cloud transitions, more microservices support, better UI/UX, and integration with SAP. Pricing and the complexity of the customization process are additional considerations, with a need for improved payment options and multi-browser compatibility.

What are the key features of SAP Commerce Cloud?

Multi-channel Integration: Seamless operations across different platforms.
Promotion Engine: Comprehensive tools for targeted promotions.
B2B and B2C Support: Facilitates varied business models.
Checkout and Payment Simplification: Streamlined for efficiency.
ERP and CRM Integration: Enhances business operations.

What ROI and benefits should be expected from SAP Commerce Cloud?

Agility and Customization: Rapid setup and tailored solutions.
International Operations: Supports global business needs.
User Efficiency: Enhanced performance with intuitive dashboards.
Seamless Transactions: Improved checkout experiences.

Industries leverage SAP Commerce Cloud for e-commerce enhancement, specifically utilizing it for streamlined product content management and integrating enhanced front-end interfaces like Angular. Hosting options on AWS or internally provide deployment flexibility. Agencies and freelancers collaborate with diverse clients, supplementing customer experience monitoring and web application integrations.

SAP

Sample Customers

FGL Sports, Giant Eagle, Sports Experts, Mary Kay

NHS 24

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: January 2026.

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