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PeopleStrong vs SmartRecruiters comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PeopleStrong
Ranking in Applicant Tracking and Recruiting Software
5th
Ranking in Talent Acquisition
11th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
Talent Management (11th), Cloud HCM (15th)
SmartRecruiters
Ranking in Applicant Tracking and Recruiting Software
2nd
Ranking in Talent Acquisition
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Applicant Tracking and Recruiting Software category, the mindshare of PeopleStrong is 2.3%, up from 1.4% compared to the previous year. The mindshare of SmartRecruiters is 2.8%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Applicant Tracking and Recruiting Software Mindshare Distribution
ProductMindshare (%)
SmartRecruiters2.8%
PeopleStrong2.3%
Other94.9%
Applicant Tracking and Recruiting Software
 

Featured Reviews

Vibha  Mishra - PeerSpot reviewer
Global L&D Lead at Tieto Sweden AB
Provide performance management and HR operations but lacks AI capabilities
Using PeopleStrong, uploading modules, and downloading reports was very easy. The process was hassle-free and user-friendly. We use PeopleStrong for performance management and HR operations, such as storing data and handling documentation when a new person joins the company. For learning and…
Anudeep Kamuni - PeerSpot reviewer
Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is priced low."
"The UI and UX are fantastic."
"PeopleStrong Alt is flexible because it allows customization and the user's experience is very good."
"The product has valuable flexibility for customization, user interface, and search capabilities."
"It has the capability of reporting. We, as a business team, found it good. In fact, we migrated to PeopleStrong essentially because of its reporting feature."
"Some of the most valuable features are the onboarding experience of new employees, the employee service portal, and the entire performance management system."
"The mobile responsiveness is strong."
"The hiring process is good. It will create a process-oriented procedure in terms of hiring, promotion, the movement of people, and other related HR tasks."
"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."
"It was very good to see how the platform works and how easy it became for us to see our data and to analyze the information received."
"It is a reliable system, and you can use it for the full cycle of recruitment, easily configuring and adapting it to your processes while everything is tracked in one place."
"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."
"The most valuable feature of the solution stems from the fact that amongst all the other ATS platforms that I have used, SmartRecruiters is the most user-friendly tool."
"I found the core product quite useful. It is easy to use and quite user-friendly. They have also got other options, such as CRM and HRS. They have other versions such as smart distribute, which is an HRS type of system to analyze and get permissions needed from the applicants. In terms of pricing, SmartRecruiters is much better than its competitors."
"SmartRecruiters is much better than its competitors, and considering the type of features and services it provides, it is probably one of the best solutions in the market."
"Job publishing and application tracking are the most valuable features. You can keep the flow of a candidate's application into one system. The whole collaboration can also be done within the system, which means that you can schedule interviews and add your feedback and ratings there. You can also communicate with the candidates. The analytics part of it is also very valuable. It is a useful feature that we use quite a lot. We don't really use other features such as recruitment marketing or CRM candidate relationship management in SmartRecruiters."
 

Cons

"PeopleStrong could make it AI-friendly."
"The solution's workflow can improve by adding more customization at the organizational level."
"They had challenges getting the performance management system up and integrated with our systems."
"They could improve talent management capabilities."
"Sometimes, we feel that we should have an API-based integration aspect."
"It would be helpful if you could work offline because sometimes, we have problems with internet connectivity."
"They could include a sort of collaborative platform where employees are able to work together with a chat mechanism like WhatsApp and video chat."
"The global scalability and support could improve."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"The solution's reporting feature could be improved because it is not very strong."
"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."
"One of the areas that we would like them to improve is the self-scheduling feature. They have a self-scheduling feature that can be made a little bit more automated when it comes to scheduling. We are trying to use it, but it doesn't feel very user-friendly. This is something that could be improved. They have launched WhatsApp connections in the system, where instead of sending emails, you can WhatsApp candidates directly from the system, but currently, it mainly works in a few countries. Spain, where I'm based, is not one of them. If we use the system, the phone number for the candidates would be from the UK, and we don't think that would be the best. This feature is good for some countries, but not for all at the moment. It was first launched in the USA and then in a couple of countries in Europe. It is not yet launched fully in Europe. Reporting is always something that can be improved. Even though it is working well for us, its reporting can be better. Currently, it is a little bit complicated when it comes to reporting. It has a few pre-made reports that are easy to access, but if you want more details, you need to build your own reports. In order to do that, it is a bit tricky to learn and understand how it works. Even though you have help agents and support for help, it takes some time to learn, but it is not impossible. We have very recently made some integrations with Tableau. We are building dashboards in Tableau where we can get daily updated reports, and they are definitely helpful. That's something we would recommend. SmartRecruiters has recently implemented an inbox. You can have an inbox where you can see all your conversations, but currently, it is not filtering between the recruiters, so you see everyone's emails in there. They have already announced that they are working on the filtering feature for a specific inbox to make it more personalized per recruiter. This way the recruiters can have an overview of their own work."
"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."
"SmartRecruiters' one-click application process could be better."
"We ran into some serious issues related to language barriers."
"Reporting is always something that can be improved. Currently, it is a little bit complicated when it comes to reporting."
 

Pricing and Cost Advice

"It's very reasonably priced. It is paid per employee."
"The pricing is reasonable."
"The product has reasonable pricing."
"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."
"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."
"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."
"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."
"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."
"SmartRecruiters is an expensive solution."
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Top Industries

By visitors reading reviews
Construction Company
18%
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
10%
Construction Company
8%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise5
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for PeopleStrong Alt?
It is priced low. I rate the product’s pricing a three out of ten, where one is cheap, and ten is expensive.
What is your primary use case for PeopleStrong Alt?
Using PeopleStrong, uploading modules, and downloading reports was very easy. The process was hassle-free and user-friendly. We use PeopleStrong for performance management and HR operations, such a...
What advice do you have for others considering PeopleStrong Alt?
It offers multiple options since it’s a comprehensive platform. You can detail any session and create custom reports tailored to your needs, rather than relying solely on pre-generated reports. Ove...
Ask a question
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Also Known As

PeopleStrong Alt
No data available
 

Overview

 

Sample Customers

Hyundai, Amara Raja, Air Asia, Tata Motors, Aviva, Schneider Electric, JLL Business Services, Schindler, Tata AIG, novo nordisk, Cipla
Atlassian, Aol, IBM, Napa, Skechers
Find out what your peers are saying about PeopleStrong vs. SmartRecruiters and other solutions. Updated: May 2026.
900,747 professionals have used our research since 2012.