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Ping Identity Platform vs Secret Double Octopus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
9th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (17th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Secret Double Octopus
Ranking in Authentication Systems
35th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Passwordless Authentication (10th)
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 2.8%, down from 4.1% compared to the previous year. The mindshare of Secret Double Octopus is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.8%
Secret Double Octopus0.7%
Other96.5%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Gaurav Gaurav - PeerSpot reviewer
Architect at a tech services company with 10,001+ employees
A solution with good capabilities across a wide range of platforms that comes with a useful mobile application, but upgrades cause issues
We have noticed that patches and upgrades cause issues with how the application functions, due to the lack of stability of the product. However, we would recommend the solution because it has good capabilities, across a wide range of platforms, and the mobile application allows for use via Bluetooth, so users don't have to be connected to the internet. I would rate this solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"Overall, I see PingFederate as a stable product and I do not see any bugs at the moment."
"The solution is stable. We haven't experienced any bugs or glitches."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"It provides ease of connecting all our devices."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"This solution has a mobile application, which comes with multi-factor authentication; allowing for more flexible usage, without having to sacrifice system security."
 

Cons

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"For external customers, they do have challenges, although there are solutions for that available, as well."
"Many times when we are authenticating, we'd like the freedom to set the time; maybe it needs to be slightly longer, and before we can authenticate it, it ends up in an error and then we have to create everything all over again in terms of launching the application."
"The management console needs to be improved. PingID should revise it."
"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"Ping Identity Platform must improve its UI since its management console is complicated."
"The product suffers from frequent disturbances in service, that have impacted our end users when we deploy software updates."
 

Pricing and Cost Advice

"The tool is quite affordable."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"The product is costly."
"Ping offers flexible pricing that's not standardized."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
6%
Manufacturing Company
18%
Financial Services Firm
13%
Educational Organization
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Octopus Authenticator
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
United Technologies (UTC), American Family Association, ASL Airlines France, BNP Paribas, A Fortune 50 Bank, Bingham County Idaho, Britannia Financial Services, Carolina Behavioral Health Alliance LLC, European Commission, County of Midland Michigan, JRM Construction Management, Greer Commission of Public Works, Poste Italiane, Kennedy Wilson Europe, Key Mechanical, Marker Therapeutics Inc, Mediawan, Ministero Dell'interno, FairPrice, NTUC Health, Mercatus, TBC, Techni-Photo, Tinsa Group, Yates Law, Weil, Gotshal & Manges LLP, Z-Medica Corporation, A Member of the 5 largest US law firms.
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: July 2026.
908,834 professionals have used our research since 2012.