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Ping Identity Platform vs Secret Double Octopus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
30
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Secret Double Octopus
Ranking in Authentication Systems
32nd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Passwordless Authentication (10th)
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.2%, down from 3.6% compared to the previous year. The mindshare of Secret Double Octopus is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform3.2%
Secret Double Octopus0.7%
Other96.1%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Gaurav Gaurav - PeerSpot reviewer
Architect at a tech services company with 10,001+ employees
A solution with good capabilities across a wide range of platforms that comes with a useful mobile application, but upgrades cause issues
We have noticed that patches and upgrades cause issues with how the application functions, due to the lack of stability of the product. However, we would recommend the solution because it has good capabilities, across a wide range of platforms, and the mobile application allows for use via Bluetooth, so users don't have to be connected to the internet. I would rate this solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a smooth and configurable user interface for single sign-on capabilities."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The most valuable feature is multifactor authentication."
"It's pretty stable as a product."
"This is a user-friendly solution."
"Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management."
"It provides ease of connecting all our devices."
"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."
"This solution has a mobile application, which comes with multi-factor authentication; allowing for more flexible usage, without having to sacrifice system security."
"This solution has a mobile application, which comes with multi-factor authentication; allowing for more flexible usage, without having to sacrifice system security."
 

Cons

"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"The solution should allow for better integration with other platforms and the UBT."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"The product is not customizable."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"We can choose a drop-down to search for which certificate we have to create, which is difficult."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"The product suffers from frequent disturbances in service, that have impacted our end users when we deploy software updates."
"The product suffers from frequent disturbances in service, that have impacted our end users when we deploy software updates."
 

Pricing and Cost Advice

"PingID's pricing is pretty competitive."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not an expensive solution."
"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The product is costly."
"Ping Identity Platform is not very expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Retailer
9%
Manufacturing Company
8%
Computer Software Company
7%
Manufacturing Company
21%
Financial Services Firm
12%
Educational Organization
10%
Hospitality Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise21
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
The product is affordable and starts at 20,000 dollars/year, depending upon the license and maintenance requirement. It makes our work easier and saves a lot of time.
What do you like most about PingAccess?
PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...
What needs improvement with PingAccess?
From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering. Other than that, Ping Identity Platform has multiple products for access ma...
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Octopus Authenticator
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
United Technologies (UTC), American Family Association, ASL Airlines France, BNP Paribas, A Fortune 50 Bank, Bingham County Idaho, Britannia Financial Services, Carolina Behavioral Health Alliance LLC, European Commission, County of Midland Michigan, JRM Construction Management, Greer Commission of Public Works, Poste Italiane, Kennedy Wilson Europe, Key Mechanical, Marker Therapeutics Inc, Mediawan, Ministero Dell'interno, FairPrice, NTUC Health, Mercatus, TBC, Techni-Photo, Tinsa Group, Yates Law, Weil, Gotshal & Manges LLP, Z-Medica Corporation, A Member of the 5 largest US law firms.
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: April 2026.
893,221 professionals have used our research since 2012.