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Ping Identity Platform vs Secret Double Octopus comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (11th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Secret Double Octopus
Ranking in Authentication Systems
32nd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Passwordless Authentication (10th)
 

Mindshare comparison

As of June 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 2.9%, down from 3.8% compared to the previous year. The mindshare of Secret Double Octopus is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.9%
Secret Double Octopus0.8%
Other96.3%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Gaurav Gaurav - PeerSpot reviewer
Architect at a tech services company with 10,001+ employees
A solution with good capabilities across a wide range of platforms that comes with a useful mobile application, but upgrades cause issues
We have noticed that patches and upgrades cause issues with how the application functions, due to the lack of stability of the product. However, we would recommend the solution because it has good capabilities, across a wide range of platforms, and the mobile application allows for use via Bluetooth, so users don't have to be connected to the internet. I would rate this solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers robust features and customization options that justify the cost."
"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."
"This is a user-friendly solution."
"It is a very stable solution."
"It's pretty stable as a product."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It is a scalable solution...It is a stable solution."
"It is a scalable solution."
"This solution has a mobile application, which comes with multi-factor authentication; allowing for more flexible usage, without having to sacrifice system security."
 

Cons

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."
"It requires some expertise to set up and manage."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"The management console needs to be improved. PingID should revise it."
"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"The product suffers from frequent disturbances in service, that have impacted our end users when we deploy software updates."
 

Pricing and Cost Advice

"Ping Identity Platform is not an expensive solution."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"PingID's pricing is pretty competitive."
"The product is costly."
"The pricing is neither too expensive nor too cheap."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"Ping offers flexible pricing that's not standardized."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Retailer
8%
Manufacturing Company
8%
Computer Software Company
7%
Manufacturing Company
19%
Financial Services Firm
12%
Hospitality Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
Ask a question
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Octopus Authenticator
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
United Technologies (UTC), American Family Association, ASL Airlines France, BNP Paribas, A Fortune 50 Bank, Bingham County Idaho, Britannia Financial Services, Carolina Behavioral Health Alliance LLC, European Commission, County of Midland Michigan, JRM Construction Management, Greer Commission of Public Works, Poste Italiane, Kennedy Wilson Europe, Key Mechanical, Marker Therapeutics Inc, Mediawan, Ministero Dell'interno, FairPrice, NTUC Health, Mercatus, TBC, Techni-Photo, Tinsa Group, Yates Law, Weil, Gotshal & Manges LLP, Z-Medica Corporation, A Member of the 5 largest US law firms.
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: June 2026.
900,747 professionals have used our research since 2012.