Ping Identity Platform vs Thales SafeNet Trusted Access comparison

Ping Identity and Thales Cloud Security are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #3 with an average rating of 8.2, while Thales Cloud Security is ranked #20. Ping Identity holds a 7.8% mindshare in SSO, compared to Thales Cloud Security’s 1.0% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of Thales Cloud Security users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,745 Views
2,815 Comparison Views

100% willing to recommend

Thales SafeNet Trusted Access

Read 3 Thales SafeNet Trusted Access reviews

740 Views
400 Comparison Views

100% willing to recommend

Ping Identity Platform

Thales SafeNet Trusted Access

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Ping Identity Platform and Thales SafeNet Trusted Access are leading identity and access management solutions. Users are happier with the pricing and support of Ping Identity Platform, but Thales SafeNet Trusted Access excels in features, making it worth the investment.

Features: Users commend Ping Identity Platform for its comprehensive authentication capabilities and robust integration options. It also offers a flexible integration system that is highly regarded. Thales SafeNet Trusted Access is valued for its extensive security features and user-friendly management tools. Additionally, it provides a strong set of advanced functionalities that contribute to its high regard.

Room for Improvement: Reviews suggest Ping Identity Platform could enhance its reporting features and simplify customization. Users also note that improving the user interface could elevate its appeal. Thales SafeNet Trusted Access could improve its integration processes and reduce system complexity. Enhancing the user documentation for clarity and usability is also advised.

Ease of Deployment and Customer Service: Ping Identity Platform is praised for its straightforward deployment and responsive customer support. Users find it easier to deploy with quicker support turnaround. Thales SafeNet Trusted Access is noted for its efficient deployment but has mixed reviews on customer service responsiveness.

Pricing and ROI: Ping Identity Platform offers competitive pricing with a favorable ROI as noted by user reviews. Thales SafeNet Trusted Access, while considered more expensive, is seen to deliver strong ROI due to its advanced features. Users indicate Ping Identity Platform provides better value for the investment.

To learn more, read our detailed Ping Identity Platform vs. Thales SafeNet Trusted Access Report (Updated: July 2025).

Buyer's Guide

Ping Identity Platform vs. Thales SafeNet Trusted Access

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Thales SafeNet Trusted Access

Ranking in Single Sign-On (SSO)

20th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

27th

Ranking in Access Management

21st

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.8%, down from 9.8% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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GauravMathur

Vice President Information Technology at Mind

Simple to use, easy to set up, and performs well

I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's pretty stable as a product."

"I like PingFederate."

"This is a user-friendly solution."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"People use the solution to secure their applications and authenticate particular processes."

"It is a scalable solution...It is a stable solution."

"We use the product to run different reports."

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

More Ping Identity Platform pros

"The solution is simple to use."

"The validation and integrity features of the endpoint are great."

"The interface is easy to use."

Cons

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"We can choose a drop-down to search for which certificate we have to create, which is difficult."

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"Sometimes, there are issues with its stability."

"It has a long way to go until it is a cloud-based solution."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"The product's community has certain shortcomings that require improvement."

More Ping Identity Platform cons

"SafeNet's reporting and monitoring features could be improved."

"Lacks the ability to integrate network monitoring solutions and authenticate the app users."

"There's a dependency on Microsoft Azure."

Pricing and Cost Advice

"The tool is quite affordable."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping Identity Platform is not an expensive solution."

"Ping Identity Platform is not very expensive."

"PingID's pricing is pretty competitive."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping offers flexible pricing that's not standardized."

"The pricing is neither too expensive nor too cheap."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Retailer

Educational Organization

12%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

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What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

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Compared 6% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 6% of the time

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Compared 31% of the time

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Compared 24% of the time

Okta Workforce Identity vs Thales SafeNet Trusted Access

Compared 16% of the time

CyberArk Identity vs Thales SafeNet Trusted Access

Compared 15% of the time

Auth0 vs Thales SafeNet Trusted Access

Compared 14% of the time

More Thales SafeNet Trusted Access Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

June 2025

Download Ping Identity Platform product report

Buyer's Guide

Single Sign-On (SSO)

July 2025

Download Thales SafeNet Trusted Access product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SafeNet Trusted Access, Gemalto SafeNet Trusted Access

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Thales SafeNet Trusted Access is a comprehensive access management solution that provides secure and seamless access to cloud and web applications. It offers a range of features, including multi-factor authentication, single sign-on, and adaptive authentication. With SafeNet, organizations can easily manage user access, enforce security policies, and monitor user activity to prevent cyber threats.

The solution is highly scalable and can be customized to meet the unique needs of any organization. Overall, SafeNet is a reliable and effective solution for preventing cyber threats and ensuring secure access to critical applications and data.

Thales Cloud Security

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.

Buyer's Guide

Ping Identity Platform vs. Thales SafeNet Trusted Access

July 2025

Free Report: Ping Identity Platform vs. Thales SafeNet Trusted Access

Find out what your peers are saying about Ping Identity Platform vs. Thales SafeNet Trusted Access and other solutions. Updated: July 2025.

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