Ping Identity Platform vs Thales SafeNet Trusted Access comparison

Ping Identity and Thales are both solutions in the Single Sign-On (SSO) category. Ping Identity is ranked #3 with an average rating of 8.2, while Thales is ranked #21. Ping Identity holds a 7.0% mindshare in SSO, compared to Thales’s 1.3% mindshare. Additionally, 100% of Ping Identity users are willing to recommend the solution, compared to 100% of Thales users who would recommend it.

Ping Identity Platform

Read 29 Ping Identity Platform reviews

5,196 Views
2,494 Comparison Views

100% willing to recommend

Thales SafeNet Trusted Access

Read 3 Thales SafeNet Trusted Access reviews

762 Views
411 Comparison Views

100% willing to recommend

Ping Identity Platform

Thales SafeNet Trusted Access

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Ping Identity Platform and Thales SafeNet Trusted Access are leading identity and access management solutions. Users are happier with the pricing and support of Ping Identity Platform, but Thales SafeNet Trusted Access excels in features, making it worth the investment.

Features: Users commend Ping Identity Platform for its comprehensive authentication capabilities and robust integration options. It also offers a flexible integration system that is highly regarded. Thales SafeNet Trusted Access is valued for its extensive security features and user-friendly management tools. Additionally, it provides a strong set of advanced functionalities that contribute to its high regard.

Room for Improvement: Reviews suggest Ping Identity Platform could enhance its reporting features and simplify customization. Users also note that improving the user interface could elevate its appeal. Thales SafeNet Trusted Access could improve its integration processes and reduce system complexity. Enhancing the user documentation for clarity and usability is also advised.

Ease of Deployment and Customer Service: Ping Identity Platform is praised for its straightforward deployment and responsive customer support. Users find it easier to deploy with quicker support turnaround. Thales SafeNet Trusted Access is noted for its efficient deployment but has mixed reviews on customer service responsiveness.

Pricing and ROI: Ping Identity Platform offers competitive pricing with a favorable ROI as noted by user reviews. Thales SafeNet Trusted Access, while considered more expensive, is seen to deliver strong ROI due to its advanced features. Users indicate Ping Identity Platform provides better value for the investment.

To learn more, read our detailed Ping Identity Platform vs. Thales SafeNet Trusted Access Report (Updated: September 2025).

Buyer's Guide

Ping Identity Platform vs. Thales SafeNet Trusted Access

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Single Sign-On (SSO)

3rd

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (7th), Data Governance (8th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Thales SafeNet Trusted Access

Ranking in Single Sign-On (SSO)

21st

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

25th

Ranking in Access Management

22nd

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 7.0%, down from 9.3% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO) Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	7.0%
Thales SafeNet Trusted Access	1.3%
Other	91.7%

Single Sign-On (SSO)

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Read full review

GauravMathur

Vice President Information Technology at Mind

Simple to use, easy to set up, and performs well

I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the product to run different reports."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"It offers robust features and customization options that justify the cost."

"It is a scalable solution...It is a stable solution."

More Ping Identity Platform pros

"The validation and integrity features of the endpoint are great."

"The interface is easy to use."

"The solution is simple to use."

Cons

"Sometimes, there are issues with its stability."

"It has a long way to go until it is a cloud-based solution."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

"The solution should allow for better integration with other platforms and the UBT."

"Ping Identity Platform must improve its UI since its management console is complicated."

"We have encountered instances where it is not easy to do authentication."

More Ping Identity Platform cons

"SafeNet's reporting and monitoring features could be improved."

"There's a dependency on Microsoft Azure."

"Lacks the ability to integrate network monitoring solutions and authenticate the app users."

Pricing and Cost Advice

"Ping offers flexible pricing that's not standardized."

"The pricing is neither too expensive nor too cheap."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"Ping Identity Platform is not very expensive."

"The product is costly."

"PingID's pricing is pretty competitive."

"The tool is quite affordable."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

Manufacturing Company

Retailer

Government

11%

Performing Arts

10%

Manufacturing Company

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

No data available

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

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Comparisons

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Compared 18% of the time

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Compared 8% of the time

ForgeRock vs Ping Identity Platform

Compared 8% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 7% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 6% of the time

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Microsoft Entra ID vs Thales SafeNet Trusted Access

Compared 26% of the time

CyberArk Identity vs Thales SafeNet Trusted Access

Compared 23% of the time

Fortinet FortiAuthenticator vs Thales SafeNet Trusted Access

Compared 18% of the time

Auth0 vs Thales SafeNet Trusted Access

Compared 14% of the time

Okta Workforce Identity vs Thales SafeNet Trusted Access

Compared 10% of the time

More Thales SafeNet Trusted Access Competitors

Product Reports

Buyer's Guide

Ping Identity Platform

September 2025

Download Ping Identity Platform product report

Buyer's Guide

Single Sign-On (SSO)

September 2025

Download Thales SafeNet Trusted Access product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

SafeNet Trusted Access, Gemalto SafeNet Trusted Access

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Thales SafeNet Trusted Access is a comprehensive access management solution that provides secure and seamless access to cloud and web applications. It offers a range of features, including multi-factor authentication, single sign-on, and adaptive authentication. With SafeNet, organizations can easily manage user access, enforce security policies, and monitor user activity to prevent cyber threats.

The solution is highly scalable and can be customized to meet the unique needs of any organization. Overall, SafeNet is a reliable and effective solution for preventing cyber threats and ensuring secure access to critical applications and data.

Thales

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.

Buyer's Guide

Ping Identity Platform vs. Thales SafeNet Trusted Access

September 2025

Free Report: Ping Identity Platform vs. Thales SafeNet Trusted Access

Find out what your peers are saying about Ping Identity Platform vs. Thales SafeNet Trusted Access and other solutions. Updated: September 2025.

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