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Ping Identity Platform vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Single Sign-On (SSO)
6th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
9th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Authentication Systems (9th), Data Governance (17th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Thales SafeNet Trusted Access
Ranking in Single Sign-On (SSO)
19th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
25th
Ranking in Access Management
28th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of Ping Identity Platform is 4.6%, down from 8.0% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 1.9%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform4.6%
Thales SafeNet Trusted Access1.9%
Other93.5%
Single Sign-On (SSO)
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
GauravMathur - PeerSpot reviewer
Vice President Information Technology at a tech services company with 1,001-5,000 employees
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers robust features and customization options that justify the cost."
"Ping Identity Platform demonstrates strong stability, as it is not prone to bugs, with the development team consistently fixing issues, making it highly recommended by many clients."
"PingID is very good, it's pretty stable as a product and we've never faced any issues, at least with the data applications integration, and the customers really like it."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"The solution is stable. We haven't experienced any bugs or glitches."
"Personally, I appreciate Identity Orchestration the most about Ping Identity Platform, as with a simple drag-and-drop interface and the correct options we can build a complex and personalized process very efficiently and effectively for registration, login, and profile management."
"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."
"If someone is looking for a solution that works both for on-prem or hybrid, I strongly recommend opting for the cloud."
"I recommend this solution because it protects information."
"The interface is easy to use."
"The validation and integrity features of the endpoint are great."
"The solution is simple to use."
"Right now, we only have a small use case for the product, however, it has performed well."
 

Cons

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"I have contacted the technical support team at PingFederate. I would rate their help as two out of ten."
"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."
"The management console needs to be improved. PingID should revise it."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"I'd like to see more networking features, such as the ability to integrate network monitoring solutions and authenticate the app users."
"There's a dependency on Microsoft Azure."
"SafeNet's reporting and monitoring features could be improved."
"The scalability may not be there."
 

Pricing and Cost Advice

"Ping Identity Platform is not very expensive."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"The product is costly."
"PingID's pricing is pretty competitive."
"The tool is quite affordable."
"The pricing is neither too expensive nor too cheap."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Ping Identity Platform is not an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
6%
Construction Company
10%
Comms Service Provider
10%
Performing Arts
9%
Legal Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
Ask a question
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Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about Ping Identity Platform vs. Thales SafeNet Trusted Access and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.