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Polycom RealPresence Clariti vs ReadyTalk comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Polycom RealPresence Clariti
Ranking in Virtual Meetings
7th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of Polycom RealPresence Clariti is 2.1%, up from 1.5% compared to the previous year. The mindshare of ReadyTalk is 1.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Polycom RealPresence Clariti2.1%
ReadyTalk1.6%
Other96.3%
Virtual Meetings
 

Featured Reviews

NH
Network Technical Advisor at a government with 10,001+ employees
The ability to track call flow and history simplifies call management while bridging issues persist
I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable. It improved from a support model perspective. It simplified the licensing, reduced administration since it's based on calls, not based on users. It's about managing the calls and verifying we have enough space as opposed to always adding licenses for endpoints or users.
it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does a good job of integrating with other software."
"Some proprietary Polycom features include speaker tracking, acoustic fencing, noise cancellation, active noise cancellation, and noise cancellation AI."
"It's on-prem, which is great."
"The solution is stable, there are no bugs or glitches, and it doesn't crash or freeze."
"It simplified the licensing, reduced administration since it's based on calls, not based on users."
"The most valuable feature is its integration with solutions like Zoom and Teams for endpoints. The picture quality is high, and the conference sessions are stable."
"The product increases the ability of Teams in cases when we need to collaborate with whiteboards or specific video-coms or audio-coms to install a meeting presence room."
"I find the ability to follow the calls, the call flow, the ability to look at the history, and more on the fault-finding tools to be valuable."
"ReadyTalk is a great tool to bring large groups together to train or update pertinent information."
"ReadyTalk is a very user friendly tool."
"Within the first 6 months of using ReadyTalk, I have saved over $100K in comparison to using other technologies."
"They have a great deployment team."
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"Customer Service: World-Class! Technical Support: World-Class!"
"Using ReadyTalk allows us to provided effective trainings, makes our employees more productive, and safer by keeping them closer to home."
"ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country."
 

Cons

"Polycom RealPresence Clariti is very bad when moving towards the cloud."
"The customer needs this platform to be a little bit more customized."
"Could have a wider range of use cases."
"The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls."
"The idea of the Clariti 2.0 is good, however, they're still moving too slowly."
"I'd like to see a wider range of use cases for this product."
"You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events."
"A few minor issues along the way."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"Add animation capabilities!"
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
 

Pricing and Cost Advice

"Polycom RealPresence Clariti is definitely more expensive than others in the market because of its high quality."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

What needs improvement with Polycom RealPresence Clariti?
They are discontinuing the product and they are moving over to Pexip. The only issue we have is with some of the bridging stuff, particularly with respect to DTMF and outgoing calls. That's our big...
What is your primary use case for Polycom RealPresence Clariti?
We use it both nationally and internationally with our partners, however, it's used in a closed environment.
What advice do you have for others considering Polycom RealPresence Clariti?
I would recommend it, however, it depends on the environment. We have a lot of users but not a lot of usage, so the price model is really good for that environment. Overall, I would give it a nine ...
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Also Known As

RealPresence Clariti, Clariti
No data available
 

Overview

 

Sample Customers

Baptist Health Corbin, North Carolina Central University
Marketo, Attask, Profiles International
Find out what your peers are saying about Polycom RealPresence Clariti vs. ReadyTalk and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.