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ReadyTalk vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
25th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
2nd
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.6%, up from 0.3% compared to the previous year. The mindshare of Webex is 5.5%, down from 17.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.5%
ReadyTalk1.6%
Other92.9%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Chairperson controls are pretty user-friendly."
"ReadyTalk is a very user friendly tool."
"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country."
"We rely on webinars to generate leads for our business, so having a reliable solution was key for us."
"Using ReadyTalk allows us to provided effective trainings, makes our employees more productive, and safer by keeping them closer to home."
"They have a great deployment team."
"Using ReadyTalk has strengthened our webinar program at AMA."
"The product's initial setup phase was straightforward."
"Cisco has very good technical support across all of its offerings, not just WebEx."
"This is a good software and a powerful tool, I don't have any complaints."
"Integrates well with other Cisco solutions."
"Doing presentations on the solution is very good. There isn't much they could do to improve this aspect. It's excellent."
"Team members do not need to use public solutions to collaborate on complex projects, share files and screens."
"Webex is easy to use, even for people who are just learning it, and they can join meetings or share content with the click of a link."
"Webex offers a wide range of useful features."
 

Cons

"A few minor issues along the way."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"The aesthetics are not great."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"Add animation capabilities!"
"I wish there wasn't the "arbitrary" 150 people cutoff."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"I would like to see additional online chat capabilities"
"The solution could improve by adding a survey or form feature to show for the users to be able to vote or answer any questions."
"The scalability and voice quality attached to the solution are areas of concern where improvements are required."
"When I use it personally, not in my enterprise, there is a time limit of about 60 minutes. After one hour, the call gets cut off. This limit should be increased."
"The initial setup was a little bit complex."
"All the features are not enabled in the web mode of the product."
"We have had issues where some of the invited participants are not able to join the meeting."
"When it was just two people trying to conference, it was easier."
 

Pricing and Cost Advice

Information not available
"We purchase the product's yearly license. It is expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"I am using the free version of Webex."
"There is a need to pay the licensing charges to use Webex Enterprise Edition."
"My organization took care of the licensing. I'm guessing they did some subscription cycle, but I used the free version."
"The price should be improved significantly."
"The charges attached to the subscriptions of the product are okay. There are no extra charges to be paid in addition to the standard licensing fees."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Marketing Services Firm
10%
Construction Company
9%
Religious Institution
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise62
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Webex?
Webex improved our overall team collaboration.
What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users underst...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.