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ReadyTalk vs Webex comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
131
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.6%, up from 0.6% compared to the previous year. The mindshare of Webex is 5.0%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
ReadyTalk1.6%
Other93.4%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"Customer Service is the best."
"ReadyTalk is a great tool to bring large groups together to train or update pertinent information."
"Within the first 6 months of using ReadyTalk, I have saved over $100K in comparison to using other technologies."
"Customer Service: Excellent. Technical Support: Also excellent."
"They have a great deployment team."
"I utilize ReadyTalk to train roughly 300 people monthly, my colleagues use it to host staff meetings, to supplement coursework from our online university, and to deliver organizational content to our constituent base."
"If you're looking for the simplest and cheapest option for video conferencing you should consider Webex compared to other solutions."
"I enjoy conducting virtual training in the WebEx training room."
"The most valuable feature of Webex is ease to use."
"Webex has one-click calling, which makes things easier. You click, and it automatically dials in to the meetings without pressing additional buttons. It's easy for people who aren't on WebEx. That was helpful."
"Webex is more similar to Zoom, but I feel it has some extra features, offering a good user experience for those who use Slack."
"The product's initial setup is easy."
"I enjoy being able to make video calls."
"The solution makes it easy for us as a team to collaborate remotely."
 

Cons

"The aesthetics are not great."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"Add animation capabilities!"
"One great feature they can add is the ability to use animations within your slides."
"A few minor issues along the way."
"Prices can always be dropped but overall these rates are competitive with other teleconferencing systems."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"I wish there wasn't the "arbitrary" 150 people cutoff."
"I would like it if Webex's mobile interface had all the same application integration as the desktop. Maybe the applications work on mobile as well, but we have not tried it yet."
"Usability needs improvement. Webex is more complex compared to Zoom."
"Their customer service was also fairly sub-par as far as what I am used to."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"The product's price could be better."
"Zoom entered into the commercial space for end-users. It's more of a solution for single users for training classes or music centers and all that. Cisco is not in that space."
"Everybody these days uses virtual meeting solutions because we're all remote working. It would be a benefit if there were permanent collaboration spaces for projects. For example, the way Teams has its teams folders and shared locations. Webex is missing that feature, or maybe it has it and I'm not aware of it. However, it needs a permanent sharing location for when projects can get stored and can be a collaboration space as opposed to only a meeting space."
"Webex is in the cloud but if they had more economical options, or any additional features compared to Teams and other products, it might be a value add."
 

Pricing and Cost Advice

Information not available
"I rate the platform's pricing a six out of ten."
"The tool's licensing is expensive, but it should be cheaper."
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
"Features matter more than the price for us. As long as we get all the features we want and it fits our budget, then the price doesn't matter. I can't speak for other companies. We have tried other applications, and we run into some problems that we don't see in Webex."
"We paid for our Webex license as a bundle."
"The tool is expensive."
"I am using the free version of Webex."
"The price should be improved significantly."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise72
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Webex?
My experience with Webex pricing, setup, and licensing has generally been positive. Since Webex is offered as a cloud-based service, deployment and onboarding were relatively straightforward compar...
What needs improvement with Webex?
I would appreciate clearer controls for switching between shared applications during a presentation, with a more prominent indication of exactly what participants can see. I would also appreciate h...
What is your primary use case for Webex?
My main use case for Webex is for conference calls, workshops, and team meetings. I use Webex for communication and collaboration at work, valuing the ability to discuss technical topics directly w...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.