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ReadyTalk vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
24th
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
130
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.3% compared to the previous year. The mindshare of Webex is 5.2%, down from 16.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.2%
ReadyTalk1.5%
Other93.3%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: World-Class! Technical Support: World-Class!"
"ReadyTalk is a very user friendly tool."
"Using ReadyTalk allows us to provided effective trainings, makes our employees more productive, and safer by keeping them closer to home."
"I utilize ReadyTalk to train roughly 300 people monthly, my colleagues use it to host staff meetings, to supplement coursework from our online university, and to deliver organizational content to our constituent base."
"They have a great deployment team."
"We host 4 webinars a month using Share tools and have reached on some occasions more than 500 participants just by one invitation being shared through social media."
"Chairperson controls are pretty user-friendly."
"ReadyTalk is a great tool to bring large groups together to train or update pertinent information."
"The solution is useful for communication."
"If you're looking for the simplest and cheapest option for video conferencing you should consider Webex compared to other solutions."
"Cisco has very good technical support across all of its offerings, not just WebEx."
"Webex is a collaboration tool that helps you with remote support and collaboration."
"One of the most valuable features of WebEx is that it's very quick for ad hoc meetings, and I use it all day, every day, for internal chat with my team. It's just a good platform."
"Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful."
"One of the most valuable features of Webex was that it was easy to use and there were no hassles."
"Screen share is the most valuable feature."
 

Cons

"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"Add animation capabilities!"
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"I wish there wasn't the "arbitrary" 150 people cutoff."
"The aesthetics are not great."
"One great feature they can add is the ability to use animations within your slides."
"The solution’s pricing could be improved."
"I would appreciate improvements in communication stability and performance. Sometimes we experience a poor communication stream, but I am uncertain whether it is due to the internet link or something else."
"The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application."
"One area that could use improvement in Webex is the connection speed."
"Cisco could maybe make Webex more integrated and compatible with other platforms."
"CWMS on-premises solution does not integrate either with CMR nor with Jabber as of yet."
"There were some latency issues that could have been addressed if they had a data center in our location, e.g. the African region."
"There are too many issues with getting people connected to meetings. Reliability and consistency need improvement."
 

Pricing and Cost Advice

Information not available
"I have recently switched to a different solution. WebEx is more costly. There are equivalent solutions at a lower cost."
"We paid for our Webex license as a bundle."
"I believe the license to be monthly."
"You need to make yearly payments towards the licensing charges of the product. You need to opt for a subscription-based licensing model for your organization. The product is a bit expensive."
"There is an annual license required for this solution."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"The tool is expensive."
"I am not aware of the pricing details."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Construction Company
13%
Manufacturing Company
9%
Marketing Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise26
Large Enterprise68
 

Questions from the Community

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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.