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ReadyTalk vs Webex comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
128
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.3% compared to the previous year. The mindshare of Webex is 5.0%, down from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.0%
ReadyTalk1.5%
Other93.5%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
DO
Web Designer / Developer & Creative Professional at Federal University of Technology Akure
Virtual training has supported collaborative learning and now needs a simpler and clearer interface
Webex can be simplified in terms of user interface, where many features should be displayed in a compact view, with similar features grouped together and a minimalistic design helping users understand what each button does. If specific features are not needed, they should not distract you, and some features should appear as sliding elements for ease of access. Additionally, connecting to Webex can be technical, and it would be beneficial to have a way to connect anonymously using a simple code instead of going through microphone issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Recording live webinars and having our recurring demo webinar scheduled out in advance and all synced to Marketo has been indispensable."
"They have a great deployment team."
"ReadyTalk is a very user friendly tool."
"ReadyTalk is a great tool to bring large groups together to train or update pertinent information."
"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"Customer Service: Excellent. Technical Support: Also excellent."
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"Using ReadyTalk has strengthened our webinar program at AMA."
"WebEx is one of the leading online conference tools; it is a collaborative tool that combines video, data, and voice, and bridges the gap between physical locations."
"The video conferencing quality is better than that of other solutions."
"Webex has enhanced the remote team collaboration process regarding time management and cost savings."
"The installation was straightforward."
"Overall the quality of the solution is very good."
"The most valuable features of the solution revolve around stability and performance."
"Once it's running, it's okay."
"The solution combines its hardware and camera features to give it a superior edge over all others, with the camera moving in pace with the person who is communicating with other participants."
 

Cons

"Add animation capabilities!"
"Supporting PPT animations and direct upload of recordings to YouTube would be great."
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events."
"One great feature they can add is the ability to use animations within your slides."
"You have to download a spreadsheet three times post-meeting if you want surveys, registration, attendance. Kind of tedious."
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"The aesthetics are not great."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"The initial setup was a little bit complex."
"The product's user interface is an area with shortcomings, making it an area where improvements are required."
"The solution should have better integration with Microsoft."
"I do not like the solutions functions."
"The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use."
"We switched from Webex to Teams because there was a lag in the WebEx experience and also a lack of integration. Easy integration with a free email account like Microsoft or Google would be helpful."
"Webex is very expensive."
 

Pricing and Cost Advice

Information not available
"We paid for our Webex license as a bundle."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"The tool's licensing is expensive, but it should be cheaper."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"This is an expensive product compared to Teams and it should be cheaper."
"I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings."
"There is an annual license required for this solution."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
14%
Construction Company
12%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise25
Large Enterprise69
 

Questions from the Community

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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

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Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.