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ReadyTalk vs Webex comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Webex
Ranking in Virtual Meetings
4th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
129
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.5%, up from 0.4% compared to the previous year. The mindshare of Webex is 5.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Webex5.1%
ReadyTalk1.5%
Other93.4%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Collaborating in hybrid incident calls has become faster while the meeting interface still needs fixes
The best features are the ability to schedule meetings and launch ad hoc meetings. Additionally, we can create breakout rooms within the meeting itself, which is another excellent feature. Whenever we have production issues, many teams join a single Webex call. Sometimes we need to group together as separate smaller groups and work in parallel to identify the production issues. In those cases, we create Webex breakout rooms and each member joins the corresponding breakout session to progress on their task. Webex helps significantly in the hybrid environment. When we are working from home, it is very easy for us to meet with other team members and the management to get in touch and progress. Webex improves communication because even if we are working from home, we can connect with people and talk to them on a video call. It has improved the incident resolution time by getting into a call in Webex rooms and remediating the issues together as soon as possible. Audio and video quality is excellent for Webex. It has saved considerable time in terms of incident remediation. Whenever we have issues, we jump on a call and work together in parallel. This approach saves time and improves efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Within the first 6 months of using ReadyTalk, I have saved over $100K in comparison to using other technologies."
"ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country."
"Customer Service: Excellent. Technical Support: Also excellent."
"Customer Service is the best."
"Their support is great! I have used them a few times and they really get the root of your problems and correct them fast."
"Recording live webinars and having our recurring demo webinar scheduled out in advance and all synced to Marketo has been indispensable."
"We rely on webinars to generate leads for our business, so having a reliable solution was key for us."
"We have recovered the 6 to 8 (agonizing) hours a month we used to spend with another platform's tech support."
"Webex has frequent updates and it is very good."
"As compared to Zoom, I like its user interface more. It is much easier to use, and I also find it more stable."
"The most valuable feature is that you can host presentations with a lot of attendees."
"I never had any issues with the stability of the product. Stability-wise, I rate the solution a ten out of ten."
"The product improves team collaboration in our company since it integrates with Microsoft Teams or other vendors."
"The product is quite secure. Other products, such as Zoom, have had security issues raised in the media."
"The best features of this product are the quality of sound, quality of pics and video."
"What I value most about Webex is its stability compared to other solutions."
 

Cons

"I would love to see a lobby that attendees can wait in prior to starting the conference."
"I wish there wasn't the "arbitrary" 150 people cutoff."
"Add animation capabilities!"
"A few minor issues along the way."
"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"The aesthetics are not great."
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"You have to download a spreadsheet three times post-meeting if you want surveys, registration, attendance. Kind of tedious."
"Cisco is not in that space."
"I would like for them to include a collaboration tool so that you can directly do a video call or audio call to your colleagues or anyone in the office."
"The video requirement is kind of high."
"Video conferencing is not as fast as expected."
"I would like to see additional online chat capabilities"
"It is not very user-friendly."
"Sometimes we've had issues with the connection."
"Webex can be improved in terms of better user experience."
 

Pricing and Cost Advice

Information not available
"The tool is expensive."
"I am not aware of the pricing details."
"There is a subscription needed to use this solution and we pay approximately $5,000 per year."
"The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users."
"There is an annual license required for this solution."
"Price is the one area where Webex needs to improve relative to its competitors. It's difficult to sell to small and medium-sized businesses (SMB) because of the license price."
"Licensing is subscription-based and the cost varies depending on how many minutes are included in the plan."
"Webex is very expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Construction Company
13%
Outsourcing Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise26
Large Enterprise68
 

Questions from the Community

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What is your experience regarding pricing and costs for Webex?
From when I last implemented it, I found the price to be expensive. The licensing model doesn't work because if I want to implement it for an organization, I need to pay a per-user license, which m...
What needs improvement with Webex?
Webex is top-notch at this point in time. The only improvement I see is related to RAM and CPU usage, as older systems with 4GB RAM or i3 processors might slow down the application. I do not have a...
What is your primary use case for Webex?
Webex is primarily used for customer meetings, collaboration with team members, presenting to customers, and virtual calls with customers. In my daily work, I get on the meeting and take the discus...
 

Comparisons

 

Also Known As

No data available
Cisco Spark
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Seagate Technology, Kohn Pedersen Fox, World Vision International, Glen Raven, University of Notre Dame, CEV Multimedia, The Food Group, LUMEDX, California Baptist University, and Georgetown University Law Center.
Find out what your peers are saying about ReadyTalk vs. Webex and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.