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ReadyTalk vs Zoom Workplace Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReadyTalk
Ranking in Virtual Meetings
22nd
Average Rating
9.2
Reviews Sentiment
7.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Virtual Meetings category, the mindshare of ReadyTalk is 1.6%, up from 0.6% compared to the previous year. The mindshare of Zoom Workplace Business is 5.8%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business5.8%
ReadyTalk1.6%
Other92.6%
Virtual Meetings
 

Featured Reviews

it_user479847 - PeerSpot reviewer
Marketing Campaign Manager at a tech vendor with 10,001+ employees
Great pay as you go options.
- Marketo Integration - Simulive events - Customer service - Cut down bandwidth - Scale at a cheaper cost - 1 year - No. Very easy! - A few minor issues along the way - No, but would like to have more support outside of US Customer Service: - Great! Technical Support: - Great! - Cheaper,…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ReadyTalk helped my organization deliver high-quality training webinars to small business owners around the country."
"Our webinar program was floundering, but after I started working with ReadyTalk, we have been able to increase the number of webinars, these webinars have successively attracted higher quality presenters and have become a real marketing tool for our association."
"Customer Service: Excellent. Have been able to help me determine when to use the operator assisted service and even demo-ed this experience for me in order to make more informed decision."
"Chairperson controls are pretty user-friendly."
"Using ReadyTalk has strengthened our webinar program at AMA."
"We host 4 webinars a month using Share tools and have reached on some occasions more than 500 participants just by one invitation being shared through social media."
"Using ReadyTalk allows us to provided effective trainings, makes our employees more productive, and safer by keeping them closer to home."
"Within the first 6 months of using ReadyTalk, I have saved over $100K in comparison to using other technologies."
"Overall, Zoom is a good product and I recommend it for video conferencing."
"Zoom is enormously easier to use than Webex."
"I'm not a really technologically sophisticated user. From my point of view, if I can use it, it's likely very straightforward."
"Ability to record sessions."
"Zoom is convenient and useful, I would recommend this solution."
"The solution is stable and user-friendly."
"I think it's quite an intuitive solution regarding use and I've had pretty good luck with the quality, so it's just an easy place to have a group gathering."
"I like Zoom's ease of use and how easy it is for non-tech people to interface with it. Other video conferencing solutions can be somewhat challenging for non-tech people, so you often end up waiting for people to connect."
 

Cons

"We'd like the joining process for presenters to be more seamless (and they are working on that)."
"I would love to see a lobby that attendees can wait in prior to starting the conference."
"You have to schedule operator-assisted audio events 24 hours in advance, if the turn around time could be quicker - it would help with last minute events."
"Compared to other webinar platforms, ReadyTalk's pricing is a bit high."
"I wish there wasn't the "arbitrary" 150 people cutoff."
"Would love to have a calendar (much like Outlook offers) that included scheduled appointments."
"One great feature they can add is the ability to use animations within your slides."
"A few minor issues along the way."
"While Zoom calls are great for talking and chatting, they often lack follow-up on action items and collaboration. Most of the time, it's just talking and listening without much progress. There's a missing piece in these tools. About 90 percent of those calls could be replaced by other tools that focus more on the deliverables that make a real impact rather than just being another wasted meeting. It doesn't improve collaboration."
"Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice."
"Zoom could be improved by making it easier to join meetings. It can be a bit confusing because sometimes you need meeting IDs and logins, sometimes you don't."
"When anyone installs Zoom for organizational purposes, then it's fine because all the safety and protection is taken care of by the organization. However, when it's done on a personal basis the terms and conditions, you are not secure."
"The solution should include the integration of AI-based tools that could transcript or record the meetings."
"When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen."
"The recording capabilities may not be as good as WebEx, however, I can't be sure about that just yet."
"Maybe taking some steps over reducing bandwidth usage in case of video conference could be good."
 

Pricing and Cost Advice

Information not available
"I am using the free version of Zoom."
"There is a yearly license for this solution. I would like it if they offered better prices."
"There are no licensing fees required."
"I use the tool's free version."
"We pay a yearly licensing fee."
"I rate the product's pricing a seven out of ten. It is not affordable for small businesses."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"It is an inexpensive product."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise112
 

Questions from the Community

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LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Overview

 

Sample Customers

Marketo, Attask, Profiles International
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about ReadyTalk vs. Zoom Workplace Business and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.