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QuickBase vs Zoho CRM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
QuickBase delivers significant financial benefits by reducing costs, increasing productivity, improving efficiency, and enhancing business visibility.
Sentiment score
7.5
Zoho CRM boosted sales efficiency, reduced staffing needs, and delivered tangible ROI through automation and improved operational performance.
 

Customer Service

Sentiment score
7.8
QuickBase customer service excels in quick technical support with extensive resources, despite limited weekend support and occasional delays.
Sentiment score
6.7
Zoho CRM's customer service is knowledgeable but lacks 24/7 availability, with varying support based on subscription plans.
Technical support is really good, and I would rate it a nine out of ten.
 

Scalability Issues

Sentiment score
7.7
QuickBase is highly scalable, efficiently managing growth in users and data, with strong support for expanding applications.
Sentiment score
7.9
Zoho CRM effectively supports scalability, offering flexibility and integration for both small and large organizations without significant issues.
Quick Base has high potential to scale.
 

Stability Issues

Sentiment score
7.8
QuickBase is stable with minor disruptions, rated highly by users for reliability and timely maintenance communication.
Sentiment score
7.8
Zoho CRM is stable for small to mid-businesses, with minimal issues quickly resolved and high user satisfaction.
 

Room For Improvement

QuickBase requires better customization, UI, mobile experience, improved reporting, integrations, security, formulas, training, APIs, and cost management.
Zoho CRM needs better integration, AI enhancements, usability improvements, and cost-effective customization for scalability and reliable support.
The introduction of hooks would allow for easier deployment elsewhere, such as GitHub.
 

Setup Cost

Enterprise buyers appreciate QuickBase's flexible pricing, but costs rise with users; negotiating tailored solutions is advised for large enterprises.
Zoho CRM provides cost-effective subscription plans starting at $50 monthly, with broader access via the Zoho One package.
Pricing could be cheaper.
I rate the pricing as a five out of ten, as it offers good value for money.
 

Valuable Features

QuickBase provides code-free app creation, customization, and efficient data management, enhancing operational efficiency with PaaS capabilities and API integrations.
Zoho CRM offers comprehensive features and scalability, ideal for efficient sales management and supports startups and small businesses.
One of the valuable features of Quick Base is its ability to function as a content management system without the need for SQL.
Specifically, the leads and deals modules, as well as integrations, are very effective.
 

Categories and Ranking

QuickBase
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
75
Ranking in other categories
Rapid Application Development Software (17th), Low-Code Development Platforms (12th), Employee Time Tracking Software (2nd)
Zoho CRM
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
CRM (4th), Opportunity Management (4th), Sales Force Automation (3rd)
 

Mindshare comparison

QuickBase and Zoho CRM aren’t in the same category and serve different purposes. QuickBase is designed for Rapid Application Development Software and holds a mindshare of 1.3%, up 1.2% compared to last year.
Zoho CRM, on the other hand, focuses on CRM, holds 3.1% mindshare, down 4.4% since last year.
Rapid Application Development Software
CRM
 

Featured Reviews

Bhavatha Ranjanni S - PeerSpot reviewer
Its extensive scope allows multiple users with diverse professional backgrounds to engage on a single platform
When learning QuickBase, I noticed a shift in its cost structure. It operated on a cost-efficient model tied to the number of users, with invoicing based on applicants. The recent changes have increased costs based on user activity, such as viewing reports or interacting with specific fields. This shift makes QuickBase more expensive to use as activity increases. Lowering these costs could potentially broaden QuickBase's user base, similar to how Microsoft PowerApps operates. The visualization in QuickBase could be enhanced. Due to cost and usage efficiency concerns, our utilization of QuickBase is limited within our company. A few individuals are currently utilizing QuickBase. We need to consider the cost-to-usage ratio and prioritize increasing adoption.
AmerKhan - PeerSpot reviewer
Diverse integrations assist in seamlessly aligning marketing efforts with sales tracking
Zoho CRM is flexible due to its integrations, like with Zoho Campaign, helping integrate marketing efforts with CRM processes. It offers a no-cost entry with the ability for three users to use it at no charge, which is beneficial for startups to explore the platform without financial strain. This enables me to start using the platform, handle opportunities, and get a feel before committing financially.
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Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
857,585 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
64%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
63%
Computer Software Company
4%
Financial Services Firm
4%
Government
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about QuickBase?
The most valuable feature of QuickBase is its dynamic form capabilities. These forms allow backend automation, making tasks like updating data based on specific conditions much easier.
What is your experience regarding pricing and costs for QuickBase?
Pricing could be cheaper. I rate it around a seven out of ten. Mainly larger companies use it, which influences the pricing structure.
What needs improvement with QuickBase?
The user interface of Quick Base is complex. It can be difficult to navigate, and ideally, it should be simplified to facilitate use by anyone, not just certified individuals. There is room for imp...
What do you like most about Zoho CRM?
Zoho CRM integrates easily with customer service workflows.
What is your experience regarding pricing and costs for Zoho CRM?
I rate the pricing as a five out of ten, as it offers good value for money.
What needs improvement with Zoho CRM?
The analytics and AI suggestion features need improvement.
 

Comparisons

 

Also Known As

Quick Base, TSheets
No data available
 

Overview

 

Sample Customers

Procter & Gamble, Tesla, Norwegian Cruise Line, Google, Metso, Agero, Kayak, PTC, Patra Corp, TomTom, Southwest Airlines, FedEx Office
JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
Find out what your peers are saying about Microsoft, ServiceNow, Oracle and others in Rapid Application Development Software. Updated: June 2025.
857,585 professionals have used our research since 2012.