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Rapid7 InsightIDR vs VMware Carbon Black Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Rapid7 InsightIDR
Ranking in Endpoint Detection and Response (EDR)
32nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
Security Information and Event Management (SIEM) (22nd), User Entity Behavior Analytics (UEBA) (11th), Threat Deception Platforms (6th), Extended Detection and Response (XDR) (20th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
Security Incident Response (3rd)
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of Rapid7 InsightIDR is 1.3%, up from 1.2% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Rapid7 InsightIDR1.3%
VMware Carbon Black Cloud0.7%
Other94.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Prajwal Chougale - PeerSpot reviewer
SOC L2 Analyst at a tech services company with 51-200 employees
Centralized threat hunting has improved alert accuracy and simplifies incident investigations
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or monthly lacks detailed information about how logs are being ingested. While the details are there, they could be more concise and easier to understand for any level of authority. The second area is alert tuning; compared to Microsoft Sentinel, Rapid7 InsightIDR provides fewer alerts with more static alert functionality and lacks dynamic alerting exposures. There could be improvements to learn from past alert activities for more dynamic alert configurations. These two areas are the main areas for improvement; everything else is good.
reviewer2771742 - PeerSpot reviewer
Sec consultant at a tech services company with 5,001-10,000 employees
Has supported consistent deployment across departments but needs better OS compatibility and detection performance
I am not really looking for a new solution, actually, I was preparing for an interview and wanted to have a comparison between both tools. I have not worked with any of these products before, but we had a training demonstration yesterday with Dynatrace, and I have investigated the Wiz solution better. In terms of experience, it will be my first time with CDR. I am working with something for EDR, specifically, we have an EDR, it's VMware Carbon Black Cloud. They have a hybrid environment, both on-prem and cloud. I would usually recommend this product for big companies, because it's not cheap, so only big companies would I expect to pay for that. The review rating for VMware Carbon Black Cloud is 6 out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"The behavior-based detection feature is valuable."
"The stability of this product is very good."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"Cortex XDR by Palo Alto Networks has changed the way my security team detects, investigates, and responds to threats, as we are able to see the files, unwanted files, unsecured files, and unauthorized files, so we are quarantining them."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."
"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."
"Rapid7 InsightIDR has positively impacted my organization by capturing most logs and every minute detail, including endpoint logs, network logs, and any email-related logs if a malicious link has been clicked."
"It gives all the advantages of a SIEM, however, using clever AI, it looks for patterns of behavior rather than just flooding me with all the alerts."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"I've used other products such as QRadar and other SIEM solutions and I find this solution is much more simplified and user-friendly."
"I definitely recommend Rapid7 InsightIDR."
"We were able to identify criminals attempting to login from China and put a stop on their IP locations."
"Scalability-wise, I rate the solution a ten out of ten. As a cloud tool, the product is highly scalable."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"With this product in our hands, we are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The detection response and quarantining are very good features."
"What we mainly find valuable in the product is exactly what our use case is, as we use Carbon Black for the intrusion alerts and quarantine."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
 

Cons

"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"Cortex XDR by Palo Alto Networks can improve mobile integration to allow access to the console."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"Managing the product should be easier."
"Dashboards do not allow everyone to see what's happening."
"Cortex XDR could be improved with more GUI features."
"Sometimes, it is hard to get the right queries to use. Currently, the tool lacks a pre-made set of queries."
"I'd like to be able to get the compliance report within the solution which is currently not possible."
"Needs a better ability to customize the check within the console."
"The main problem lies in the processes within the client's operating systems."
"Lacks a mobile application."
"The dashboard is an area that could be simplified. For management, it should be clear and the files should be there."
"The ability to tune the collector for custom logs would greatly help."
"The APIs can be further improved in Rapid7."
"For a junior engineer, it's confusing."
"Additionally, it is complex to use, and the pricing should be improved."
"It's not highly available, so you have to have a core server."
"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."
"The solution's support could be improved."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"This product has room for improvement in the cloud console. The cloud console has a lot of bugs and issues in the analysis part."
"One area for improvement is the maturity of its vulnerability features."
 

Pricing and Cost Advice

"I don't like that they have different types of licenses."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"I am using the Community edition."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price is on the higher side, but it's okay."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"This is an expensive solution."
"It is a reasonably priced solution."
"Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
"Rapid7 InsightIDR is priced very well and is cost-effective."
"The solution has a mid-range price point in the market"
"The pricing and licensing are competitive."
"The pricing of the solution depends on the user. But there is a yearly licensing cost."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"You need to pay for the licensing of the product. The pricing is costly."
"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."
"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."
"The solution is very inexpensive so there is great cost savings to using it."
"Pricing for this solution could be made lower."
"VMware Carbon Black Cloud is an expensive solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
8%
Outsourcing Company
6%
Comms Service Provider
14%
Outsourcing Company
14%
Construction Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is a...
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
My experience with pricing, setup costs, and licensing has been very positive; it is cost-effective and offers great ...
What needs improvement with Rapid7 InsightIDR?
I would say there are two areas for improvement: the reporting dashboard that provides insights or reports weekly or ...
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) s...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoin...
What needs improvement with Carbon Black CB Response?
I see room for improvement as I remember some problems on compatibility with some operating systems; I recall we coul...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
InsightIDR
Carbon Black CB Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liberty Wines, Pioneer Telephone, Visier
ALLETE belk
Find out what your peers are saying about Rapid7 InsightIDR vs. VMware Carbon Black Cloud and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.