

Red Canary and ThreatLocker Cyber Hero MDR are competing products in the cybersecurity sector. Red Canary appears to have the upper hand in terms of ease of deployment and customer support, while ThreatLocker shines with its feature-rich platform and long-term return on investment.
Features: Red Canary focuses on continuous monitoring, automated threat detection, and efficient response strategies. It integrates well with various EDR platforms. ThreatLocker Cyber Hero MDR offers advanced security controls, comprehensive application management, and robust policy settings that ensure only approved applications run within the network.
Room for Improvement: Red Canary could enhance its detailed real-time response scenarios and provide more extensive threat intelligence integration. Improvements in customizing its automation features could broaden user control. ThreatLocker could benefit from streamlined deployment processes to reduce complexity, increased compatibility with third-party tools, and a more intuitive user interface for managing diverse policies.
Ease of Deployment and Customer Service: Red Canary provides a seamless and straightforward deployment process, emphasizing excellent customer service. ThreatLocker, while more intricate to set up, offers extensive support, helping users overcome deployment hurdles and ensuring thorough assistance.
Pricing and ROI: Red Canary presents a cost-effective entry point with significant ROI through its security efficiencies. ThreatLocker Cyber Hero MDR, though initially more expensive, delivers substantial long-term ROI enhanced by its in-depth security capabilities, justifying its higher cost through improved security posture over time.
Any missed detection will definitely be triggered by Red Canary.
We have probably spent maybe 15% of the time that we were spending on incident investigation and system monitoring, demonstrating a return on investment.
One customer who previously did not have anything like this mentioned having peace of mind, which is invaluable for a business owner.
It saves us from extensive remediation when a compromise occurs and aids in proactive measures before threats arise.
We now have enough to support technicians and bring someone else on board, which we could not do before because we were very inexpensive.
In emergencies, there is an on-call person available to resolve issues immediately.
Their customer support is excellent.
If I need more details about any incident, there is a contact us option to reach an agent.
The senior team at ThreatLocker is also very accessible in case we need any help.
ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none.
The ThreatLocker team has been fantastic, assisting us at every step.
We've been able to connect and throw all of the data that we have access to over to their systems to parse, process, and monitor without issue.
I can onboard a new customer in no time, freeing up time for my team to onboard as many as needed without it taking too much time.
Scalability is great; I would rate it a ten out of ten.
It scales with you.
What's been wonderful about ThreatLocker is when we have found an issue and identified it, the entire team has taken those things seriously and gotten them remediated for us and our clients quickly, and more quickly than I've experienced with other vendors.
I would rate it around nine out of ten.
Red Canary can be improved by continuing to add new features and capabilities.
I wish Red Canary could have a graph that shows the endpoint, user, and how it spreads, providing a visual representation to easily identify what happened.
Red Canary's pricing spectrum may not be ideal for smaller financial institutions.
It is preferred that everything is seen under one tool rather than multiple platforms requiring multiple logins.
The Cyber Hero Support is not as effective as it is portrayed.
From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms.
The services are higher priced.
Pricing is a bit high, with a minimum of 50 devices.
We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive.
We have an essential users package where we charge per head, and then we have an advanced security offering that we charge per head, and we've baked ThreatLocker into that advanced offering for our clients.
Red Canary has impacted my organization positively because we treat any ticket triggered by them as high priority due to the fact that 99 percent of the time it is a true positive.
Red Canary detects threats and attack patterns, allowing us to assess any significant damage caused to the banking environment, particularly if protected data has been damaged or corrupted.
In my experience, the best features Red Canary offers are their team, their monitoring team, their expertise at incident investigation, and a focus on suspicious or actual indicators of compromise to ensure that we're not spending time just reviewing logs, but that we're actually looking at things that may indicate we have broader issues.
We've seen an 80% to 90% improvement in remediation.
There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training.
When the update rolled out for version 18, it was able to catch a 3CX Supply Chain attack where a client had downloaded a DLL file that was trying to steal the authenticated Office 365 or authenticated G Suite tokens.
| Product | Mindshare (%) |
|---|---|
| ThreatLocker Cyber Hero MDR | 1.3% |
| Red Canary | 2.3% |
| Other | 96.4% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
Red Canary Managed Detection and Response (MDR) offers robust threat detection, rapid response capabilities, continuous security monitoring, and seamless integration with existing tools. Valued for its actionable reporting and proactive threat intelligence, it streamlines operations and enhances organizational efficiency and security.
ThreatLocker Cyber Hero MDR offers advanced threat detection and response capabilities, providing organizations with comprehensive security by monitoring and blocking unauthorized actions to maintain a robust security posture.
ThreatLocker Cyber Hero MDR enhances cybersecurity with its rapid detection and response, 24/7 monitoring, and features like ringfencing. It focuses on limiting application access to block potential threats such as PowerShell scripts and supply chain attacks. Users benefit from a significant reduction in workload and receive quick responses, maintaining robust security through a customizable allowlist and application elevation features. While the platform excels in security measures, areas for improvement include better integration, an intuitive authentication process, and enhanced customization options in user alerts. Affordability may be a concern for small businesses, and there is room for improvement in EDR capabilities compared to SentinelOne.
What are the key features of ThreatLocker Cyber Hero MDR?In industries where protecting sensitive data is critical, such as healthcare, finance, and government, ThreatLocker Cyber Hero MDR is implemented to secure endpoints and servers. Organizations deploy it to establish a zero trust environment, manage administrative privileges, and prevent unauthorized software installations. Its capability to monitor continuously and control installation processes ensures reduced risks of cyber attacks, enhanced compliance with security protocols, and assures continuous support and incident response integration specific to industry requirements.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.