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ThreatLocker Cyber Hero MDR vs TrendAI Vision One Services – Managed Detection and Response (MDR) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 26, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ThreatLocker Cyber Hero MDR
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
9.2
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
TrendAI Vision One Services...
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Managed Detection and Response (MDR) category, the mindshare of ThreatLocker Cyber Hero MDR is 1.5%, up from 0.3% compared to the previous year. The mindshare of TrendAI Vision One Services – Managed Detection and Response (MDR) is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
ThreatLocker Cyber Hero MDR1.5%
Trend Micro Managed XDR1.6%
Other96.9%
Managed Detection and Response (MDR)
 

Featured Reviews

Andres Plaza - PeerSpot reviewer
President & Chief Executive Officer at OneconnectionIT
Enables granular control through Ringfencing and works seamlessly for us as an MSP
The most valuable feature is ringfencing. It enables us to only allow what needs to be allowed into the environment and keep out anything else. It permits applications to perform without accessing anything they are not supposed to. For instance, if an application tries to utilize the command prompt unnecessarily, it blocks this action while still allowing users to operate the application. Being able to let the user or the customer continue to use that application but block the application from using the command prompt because it is not necessary is great. Being able to inform customers about enhanced security from a zero-trust standpoint has significantly improved our sales. We are able to walk up to a customer or call a new prospect and let them know that we are going to keep them secure at a level that they have not seen before. We are able to explain to them how cybersecurity works through it.
KG
Manager at a insurance company with 10,001+ employees
Centralized console enables efficient incident management and threat intelligence integration
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's secure, and we know it's secure."
"There is a tremendous amount that is helpful, such as their recording, watching the systems, locking down the systems, and their training."
"ThreatLocker's support and Cyber Heroes have the absolute best support in the industry, in my opinion, bar none."
"I did a detailed search for two years, and ThreatLocker Zero Trust is the only one that does what it says it can do."
"Our clients feel a bit more secure when using their equipment now, and they can feel confident that we have their backs kind of when they're when they either get compromised."
"It's an important solution to have in order to maintain a strong security posture, especially as we're seeing things like supply chain attacks, where people are accidentally downloading malware from our vendors."
"Our customers now have the confidence that they can work without being impeded, losing access or getting compromised."
"The ability to isolate the device when something is happening and the network access control element are valuable features."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The most valuable feature of Trend Micro Managed XDR is the console."
"The features are such that MDR is a part of XDR, which includes different products."
"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
 

Cons

"We have seen a couple of approval requests come through where if the user types in a reason for why they need it, they'll get approved based on the reason versus the application that are actually required."
"Pricing is a bit high, with a minimum of 50 devices. Lowering that for small companies would be great."
"There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly."
"We have not used it for long enough, but there are some things users have asked for, such as integration with other platforms for reporting. They want a single glass location to use all the tools."
"As far as an improvement regarding ThreatLocker Cyber Hero MDR, there are still some things that, out of the box, it would be nice to have a more fine-grained ability to create certain exclusions."
"It would be great if they handled patch management, and I am aware that they are currently working on it."
"If there is any aspect to improve, perhaps affordability for small businesses could be considered."
"From an MDR perspective, the solution can have the ability to ingest logs from other sources, such as M365, firewalls, external sources, and even cloud SaaS-based platforms. This way, we can obtain a holistic picture."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"The main drawback is the lack of local language support in Oman."
"On the financial side, it is quite expensive."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"There is a need for greater integration of non-Microsoft devices."
 

Pricing and Cost Advice

"ThreatLocker is worth every penny and a couple more."
"The pricing is not so bad. My clients do not like it, but they are following our pricing."
"It is pretty good. We would have been one of the biggest partners in Ireland, so we got pretty good pricing at the start, and it is still competitive. Pricing depends on what we are up against."
"It has been excellent."
"The solution is cost-effective."
"I rate the tool's pricing a six out of ten."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"Trend Micro's solutions are considerably more expensive than competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
10%
University
8%
Financial Services Firm
8%
Computer Software Company
13%
Manufacturing Company
10%
Performing Arts
10%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatLocker Cyber Hero MDR?
The pricing is cost-efficient and provides good value given the level of security enhancement it provides.
What needs improvement with ThreatLocker Cyber Hero MDR?
There are still gaps in the EDR when benchmarked against SentinelOne, but it's improving quickly. The ability for ThreatLocker to digest the 365 logs provides an elevated level of 365 protection th...
What is your primary use case for ThreatLocker Cyber Hero MDR?
Our primary use case for ThreatLocker Cyber Hero MDR ( /products/threatlocker-cyber-hero-mdr-reviews ) is to reinforce a zero trust environment. We utilize it to avoid security faults and improve d...
What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
 

Overview

 

Sample Customers

Information Not Available
Unigel, DHR Health
Find out what your peers are saying about ThreatLocker Cyber Hero MDR vs. TrendAI Vision One Services – Managed Detection and Response (MDR) and other solutions. Updated: January 2026.
882,961 professionals have used our research since 2012.