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ReliaQuest GreyMatter vs TrendAI Vision One Services – Managed Detection and Response (MDR) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ReliaQuest GreyMatter
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Digital Risk Protection (11th), Extended Detection and Response (XDR) (32nd)
TrendAI Vision One Services...
Ranking in Managed Detection and Response (MDR)
21st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Managed Detection and Response (MDR) category, the mindshare of ReliaQuest GreyMatter is 1.4%, down from 1.8% compared to the previous year. The mindshare of TrendAI Vision One Services – Managed Detection and Response (MDR) is 1.6%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
ReliaQuest GreyMatter1.4%
TrendAI Vision One Services – Managed Detection and Response (MDR)1.6%
Other97.0%
Managed Detection and Response (MDR)
 

Featured Reviews

Omkar Korulkar - PeerSpot reviewer
Technology Analyst at a tech vendor with 10,001+ employees
Centralized visibility has improved SOC investigations and supports faster, more accurate incident response
I think ReliaQuest GreyMatter could be improved further in a few areas. First, I want to see more flexibility in dashboard customization so analysts can configure views based on their roles and investigation requirements. Second, improving alert correlation accuracy and reducing overall false positive rates would help analysts focus on genuine possible threats rather than spending time validating repetitive low-priority alerts or false positives. Third, more detailed investigation timelines, better reporting capabilities, and simpler investigation integration configuration would make the platform more effective. I suggest continuously improving automation workflows to reduce repetitive manual tasks while allowing analysts to maintain control over critical response actions. Overall, I think these enhancements can make the platform more user-friendly and improve the efficiency of SOC operations. One additional improvement would be enhancing the investigation experience by providing more detailed context directly within the alert. For example, having a clear incident timeline, related alerts, historical activity, and threat intelligence information available in one place would make investigations easier. I believe these improvements would make day-to-day SOC operations smoother and allow analysts to focus more on proactive threat hunting and other complex investigations.
KG
Manager at a insurance company with 10,001+ employees
Centralized console enables efficient incident management and threat intelligence integration
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet. I raised a ticket to the OEM, but I have not received a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the best features that ReliaQuest GreyMatter offers is the ability to bring together security tools and data that support threat investigation, detection, and response."
"ReliaQuest GreyMatter has helped us to reduce security incidents by 89%, which is a significant amount of incidents we have seen."
"ReliaQuest GreyMatter saves around 60% of time or resources."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The features are such that MDR is a part of XDR, which includes different products."
"The most valuable feature of Trend Micro Managed XDR is the console."
"Trend Micro Managed XDR can be used to manage all the layers, such as server, access, cloud servers, and email layer, and it is used for overall endpoint security."
"The response time to any issues is very quick, providing a high level of client satisfaction."
 

Cons

"Areas that have room for improvement include user interface and integration."
"ReliaQuest GreyMatter is stable to a certain extent, but there is still some room for improvement."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet."
"Trend Micro Managed XDR could improve its support documents."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"There is a need for greater integration of non-Microsoft devices."
"The main drawback is the lack of local language support in Oman."
"On the financial side, it is quite expensive."
"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
 

Pricing and Cost Advice

Information not available
"The solution is cost-effective."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
"I rate the tool's pricing a six out of ten."
"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"Trend Micro's solutions are considerably more expensive than competitors."
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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
920,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
6%
Comms Service Provider
11%
Manufacturing Company
10%
Performing Arts
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business5
Large Enterprise2
 

Questions from the Community

What needs improvement with ReliaQuest GreyMatter?
Areas that have room for improvement include user interface and integration.
What is your primary use case for ReliaQuest GreyMatter?
I use ReliaQuest GreyMatter for detection and response, XDR, and SIEM. The best features I like about GreyMatter the most are its efficiency and user experience.
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
The solution is on the higher side in terms of pricing, and the licensing is per user.
What needs improvement with Trend Micro Managed XDR?
I am struggling to export all alerts, such as those from the past five to six months, at once. I would like to extract these alerts in Excel format in one go, but I have not found this feature yet....
What is your primary use case for Trend Micro Managed XDR?
I work as a cybersecurity and information security auditor and primarily conduct audits for multiple tools like Trend Micro XDR ( /products/trend-vision-one-reviews ), Trend Micro antivirus, Fortin...
 

Overview

 

Sample Customers

Information Not Available
Unigel, DHR Health
Find out what your peers are saying about ReliaQuest GreyMatter vs. TrendAI Vision One Services – Managed Detection and Response (MDR) and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.