No more typing reviews! Try our Samantha, our new voice AI agent.

Retool vs Zoho Creator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Reducing developer needs and using affordable tools led to significant cost savings and justified user fees.
Sentiment score
3.6
Zoho Creator offers cost-effective solutions, replacing pricier competitors, enhancing efficiency, and providing customizable options for increased business value.
We had fewer front-end resources, and while developing with Retool, we did not need many front-end team members, which saved on salaries.
software engineer at a non-tech company with 1,001-5,000 employees
I think we can see time saved to start the proof of concept and maybe money saved because I was able to develop the mobile app alone without needing additional resources.
IT consultant for healthcare sector at Freelancer
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
Sr Business Application Developer on Zoho Platform. at Tech Worriors
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
IT Projects and Strategy Manager at RoboTouch
Using Zoho Creator is affordable for my business as it helps save time.
Software Engineer at Maximus
 

Customer Service

Sentiment score
5.0
Retool's support is responsive and helpful, with users suggesting chat for improvement amid varied experiences with assistance resources.
Sentiment score
4.9
Zoho Creator support is appreciated for minor issues but criticized for delays and unresolved complex problems, needing improvement.
The customer support is amazing; overall, AWS customer support is very professional and fast.
software engineer at a non-tech company with 1,001-5,000 employees
Technical support team is available, but I haven't needed to contact them.
Full Stack PHP/Python AWS Developer at Binary Port
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Software Engineer at Maximus
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
Zoho Developer at Tarini Consulting
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
Sr Business Application Developer on Zoho Platform. at Tech Worriors
 

Scalability Issues

Sentiment score
6.6
Retool is scalable and efficient, supporting large user bases and datasets with customizable security and effective performance management.
Sentiment score
5.8
Zoho Creator is scalable, customizable, handles growth well but can be costly with high data volumes.
It's scalable and doesn't experience any slowdown when handling increasing data volumes.
Full Stack PHP/Python AWS Developer at Binary Port
Retool is more suited for startups, but it can get messy at scale.
software engineer at a non-tech company with 1,001-5,000 employees
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
Sr Business Application Developer on Zoho Platform. at Tech Worriors
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
Zoho Developer at Tarini Consulting
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
Founder, Consultant, and Developer at Limitless IT Consultancy
 

Stability Issues

Sentiment score
8.3
Retool is generally stable and reliable, with occasional issues, garnering mostly positive ratings from users.
Sentiment score
6.3
Zoho Creator is stable and reliable, praised for improvements in functionality, with smooth performance and minimal downtime.
Retool is stable in my experience.
IT consultant for healthcare sector at Freelancer
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
Sr Business Application Developer on Zoho Platform. at Tech Worriors
You can't rely on any software in business if it's not going to be stable and reliable.
Founder, Consultant, and Developer at Limitless IT Consultancy
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
Software Engineer at Maximus
 

Room For Improvement

Retool struggles with customization, integration, support, and documentation, requiring better tools, language support, and user resources.
Zoho Creator faces user concerns over UI/UX customization, integrations, data management, widget functionality, and support service enhancements.
Retool needs more customization options, as it should not be limited to a few customization features; it should be broader, with more features available for users to utilize.
software engineer at a non-tech company with 1,001-5,000 employees
AI tools, features, and machine learning capabilities should be added as they would be helpful in the future.
Full Stack PHP/Python AWS Developer at Binary Port
There should be better documentation or support for non-technical users, providing a platform to learn and implement Retool effectively.
Construction Data Analyst at a tech services company with 10,001+ employees
I am concerned that Zoho Creator does not have good integration capabilities, as it has a lot of API limits.
Lead Software Engineer at Nexo Solutions Ltd
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Founder at GGSH&CO LLP
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
Sr Business Application Developer on Zoho Platform. at Tech Worriors
 

Setup Cost

Retool offers competitive pricing, appealing to small teams with free plans and larger deployments facing affordable user costs.
Zoho Creator provides flexible enterprise pricing with significant value, while Zoho One offers comprehensive app access at $35 monthly.
The pricing, setup cost, and licensing experience were good as the free plan was enough for us.
IT consultant for healthcare sector at Freelancer
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
Zoho developer at Lighthouse Learning Group
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Software Engineer at Maximus
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
Founder at GGSH&CO LLP
 

Valuable Features

Retool simplifies UI dashboard creation with easy API integration, supports complex logic, and enhances efficiency for teams and startups.
Zoho Creator offers customization, integration, and automation with a low-code platform, enhancing business functionality with flexible tools and security.
Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market.
Construction Data Analyst at a tech services company with 10,001+ employees
Retool provides built-in features with all processing happening within the platform, which is a significant advantage.
Full Stack PHP/Python AWS Developer at Binary Port
The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android.
IT consultant for healthcare sector at Freelancer
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
Sr Business Application Developer on Zoho Platform. at Tech Worriors
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
Freelancer at Upwork
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
Zoho developer at Lighthouse Learning Group
 

Categories and Ranking

Retool
Ranking in Rapid Application Development Software
15th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
11
Ranking in other categories
AI Software Development (14th)
Zoho Creator
Ranking in Rapid Application Development Software
10th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
35
Ranking in other categories
Low-Code Development Platforms (8th), Business Orchestration and Automation Technologies (9th)
 

Mindshare comparison

As of May 2026, in the Rapid Application Development Software category, the mindshare of Retool is 1.4%, up from 0.5% compared to the previous year. The mindshare of Zoho Creator is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software Mindshare Distribution
ProductMindshare (%)
Zoho Creator1.9%
Retool1.4%
Other96.7%
Rapid Application Development Software
 

Featured Reviews

YL
IT consultant for healthcare sector at Freelancer
Has provided a quick way to build mobile apps and could improve usability for non-technical users
The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android. I found the process of creating and deploying those mobile apps for Android with Retool to be smooth as the documentation is very good, and I found answers and examples to create a mobile app. I can access a debug mode in the mobile app which was really convenient to make tests and find what can be improved, where I have a problem, and how to correct it. Retool positively impacted my organization as the proof of concept we built gave us a way to convince power users and key users before developing the real software. It was a way to maintain the launch date of the project, which helped speed up the project timeline and save resources.
VishalKumar7 - PeerSpot reviewer
Zoho Developer at Evoluz Global Solutions
User experience metadata and workflow customization have been streamlined
The creator needs improvement; for instance, if I create a widget that has dynamic data, it cannot get published. When we publish a page that contains a widget, dynamic data does not appear. That is the problem with Zoho Creator, so it needs improvement. The portal user aspect is also costly; for example, purchasing 250 portal users can be expensive for clients who require them monthly. It creates a financial burden similar to how customer logins on e-commerce websites such as Flipkart or Amazon are generally free. Thus, Zoho Creator needs to offer free access for all portal users as they are essential for the application's usage. In Zoho Creator, we cannot work on UI customization as expected; if I want an application resembling a Figma design, there are limitations on UI changes.
report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
893,221 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
20%
Financial Services Firm
12%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
12%
Computer Software Company
12%
Comms Service Provider
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Retool?
I found it affordable regarding pricing, setup costs, and licensing.
What needs improvement with Retool?
Retool has some drawbacks, including limited customization; of course, it has limitations compared to React, where you can customize it as you want, but with Retool, there is limited customization....
What is your primary use case for Retool?
I used Retool in one of my projects a few months ago. The project involved making a monitoring real-time IoT system for IoT devices, and we used Retool as an internal dashboard. We had a stack of a...
What is your experience regarding pricing and costs for Zoho Creator?
I find the pricing of Zoho Creator to be very cheap. When compared to other low-code platforms, Zoho Creator consistently ranks at the top regarding functionality. Their native Android and iOS appl...
What needs improvement with Zoho Creator?
I think there are a lot of areas in Zoho Creator that could be improved or enhanced. When writing HTML and CSS inside the pages, I have to use HTML for adding data and CSS for designing, but we hav...
What is your primary use case for Zoho Creator?
I have created multiple custom applications in Zoho Creator, with a standout being an inventory management system, and recently, I was working on a company internal ERP that was created inside Zoho...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Estate Crush Winery, Integra Services, Avidpays, Napa Valley Film Festival, Marionnaud, The Institute of Hormonal Health, Stone Tapert
Find out what your peers are saying about Retool vs. Zoho Creator and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.