

Zoho Creator and Retool compete in the low-code application development category. Retool's advanced customization and integration capabilities give it the upper hand over Zoho Creator's competitive pricing and support.
Features: Zoho Creator facilitates app creation with pre-built templates, a drag-and-drop interface, and third-party integrations. Retool offers advanced customization, seamless database integration, and control through its feature-rich platform.
Room for Improvement: Zoho Creator could enhance its feature set for complex applications, improve workflow customization options, and expand its API integration capabilities. Retool may benefit from simplifying its deployment process, offering more beginner-friendly guidance, and reducing the complexity of its setup for less technically-inclined users.
Ease of Deployment and Customer Service: Zoho Creator provides an intuitive deployment model with smooth onboarding and extensive support. Retool, while more complex, offers flexible deployment and robust technical support.
Pricing and ROI: Zoho Creator is cost-effective, appealing to budget-conscious small and medium enterprises with its attractive pricing and rapid ROI. Retool requires a higher initial investment but offers substantial long-term value through its extensive customization capabilities, appealing to those focusing on scalability.
We had fewer front-end resources, and while developing with Retool, we did not need many front-end team members, which saved on salaries.
I think we can see time saved to start the proof of concept and maybe money saved because I was able to develop the mobile app alone without needing additional resources.
For instance, a company I worked with compared spending on Salesforce, which was 15 crore, to our expenses with Zoho Creator, which was only 2 crore annually.
I have seen a return on investment with Zoho Creator because we eliminated a point of sale software that was charging us 5 lakhs per year across all 26 malls.
Using Zoho Creator is affordable for my business as it helps save time.
The customer support is amazing; overall, AWS customer support is very professional and fast.
Technical support team is available, but I haven't needed to contact them.
I would rate the technical support 10 out of 10 because they provide excellent assistance.
Delays arise once the support team must refer to backend processes or developers, highlighting the need for enhancement in their overall support system.
All documentation exists, detailing even the smallest elements; by reading through it properly, one can manage without additional support.
It's scalable and doesn't experience any slowdown when handling increasing data volumes.
Retool is more suited for startups, but it can get messy at scale.
Being browser-based allows me to drag and drop components immediately, deploying in seconds on a live application.
We are continuing to build on top of what was initially created for them, ensuring that scalability is never an issue as long as you understand how to utilize Zoho properly.
When my customers' needs are growing, Zoho Creator is able to adapt to these growing needs because it's a build-it-yourself application.
Retool is stable in my experience.
The core elements of coding and daily scripting remain unchanged despite interface updates, assuring continuity in my work.
You can't rely on any software in business if it's not going to be stable and reliable.
Offering versatile flexibility for various integrations, such as WhatsApp and email API integration.
Retool needs more customization options, as it should not be limited to a few customization features; it should be broader, with more features available for users to utilize.
AI tools, features, and machine learning capabilities should be added as they would be helpful in the future.
There should be better documentation or support for non-technical users, providing a platform to learn and implement Retool effectively.
I am concerned that Zoho Creator does not have good integration capabilities, as it has a lot of API limits.
In terms of scalability, there are certain limitations if the data volume is large due to execution limits.
Enhancing the user interface could also be beneficial, as the company's focus seems more on functionality.
The pricing, setup cost, and licensing experience were good as the free plan was enough for us.
Zoho offers customizable pricing options, such as Zoho One, which provides access to all 40 applications for 1250.
For INR, the standard cost is 480 per month, the professional tier is around 1,200, and the enterprise level is 1,500, based on the subscription level per user for Zoho Creator.
Pricing is a little on the higher side for the Indian market, especially for mid-sized and small-sized companies with 30 to 40 users.
Retool positively impacts our organization by saving costs compared to using other data repositories, and teams prefer Retool for daily tasks that perform customizations to showcase web pages or link their data backend, making it more efficient and cost-effective than other software available in the market.
Retool provides built-in features with all processing happening within the platform, which is a significant advantage.
The best features Retool offers include the ability to quickly create a mobile app and use this mobile app in a native mobile app for Android.
The seamless integration with third-party applications and services in Zoho Creator greatly enhances its utility in my business environment, as the ease of integration is impressive.
For analytics, we employ two tools: Zoho Creator itself and Zoho Analytics, where we can use SQL queries to fetch data from multiple platforms.
We can generate QR codes for free, whereas in CRM, QR generation requires external purchases.
| Product | Mindshare (%) |
|---|---|
| Zoho Creator | 1.9% |
| Retool | 1.4% |
| Other | 96.7% |

| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Retool enables rapid construction of internal tools with minimal coding, streamlining workflows across HR, customer support, and compliance. Praised for its drag-and-drop interface, extensive component library, and SQL support, it boosts organizational efficiency by automating tasks and enhancing data management.
Zoho Creator is a dynamic platform offering a powerful low-code development environment with strong integration capabilities and intuitive drag-and-drop functionality. It simplifies application development, making it a favored choice for businesses seeking rapid deployment and robust data management.
Zoho Creator provides a flexible low-code environment for enterprises needing customizable app development. Its dynamic form builder and Deluge scripting automate processes while supporting seamless third-party integration including APIs. Users benefit from its extensive analytics tools, enhancing data management in sectors like healthcare, logistics, manufacturing, and education. Although some seek better customization and advanced API capabilities, Zoho Creator continues to be valuable for developing ERPs, CRMs, and diverse business applications.
What are Zoho Creator's most valuable features?Zoho Creator's implementation spans industries including healthcare, where it's used for patient data management and logistics for inventory tracking. In manufacturing, it's leveraged for ERP solutions, while in education it supports student records management. Common applications include payroll systems, employee records, and integration with platforms like Shopify and Oracle. This low-code platform allows rapid development tailored to specific industry requirements.
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