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Sage People vs SmartRecruiters comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sage People
Ranking in Talent Acquisition
16th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Benefits Administration (17th), Talent Management (25th), Cloud HCM (21st), HR Analytics Software (8th)
SmartRecruiters
Ranking in Talent Acquisition
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Applicant Tracking and Recruiting Software (2nd)
 

Mindshare comparison

As of June 2026, in the Talent Acquisition category, the mindshare of Sage People is 2.4%, up from 0.7% compared to the previous year. The mindshare of SmartRecruiters is 2.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Acquisition Mindshare Distribution
ProductMindshare (%)
SmartRecruiters2.8%
Sage People2.4%
Other94.8%
Talent Acquisition
 

Featured Reviews

Ruth Baker - PeerSpot reviewer
HRIS Implementation Consultant at a computer software company with 10,001+ employees
A highly scalable product that provides excellent dashboard and reporting features
The initial setup is easy. We need to be technically savvy. We need to have experience with HR systems to be involved in the setups. For someone who's never had an HR system before, it's going to be very overwhelming. The solution has got a lot of functionalities, which is brilliant. It is 90% customizable. We can configure it exactly as we want it. We would definitely need someone with HR systems experience to understand the backend. We can configure the back end as much as we like. We can also do it once we’ve gone live with the system.
Anudeep Kamuni - PeerSpot reviewer
Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees
Efficiently automates tasks but lacks certain features in terms of usability
There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Sage People is the integration with our payroll system."
"Compared to the other HR systems I have used in the past, I can say that Sage is in my top five when it comes to recommendations."
"I guess I would say maybe that it is a more robust system."
"We are now able to visualize global team structures, and as we rollout other features, the organization will benefit from an easy to use system and standard processes."
"The solution provides the ability to trace back records, is reliable, makes life easy, and is secure."
"Compared to the other system that we were using, I think Sage is more friendly. As an administrator, Sage's dashboard is visually friendly and many tasks are easier to accomplish. Another feature that we've liked since we started using Sage is the reporting. With the other system, we needed to configure a lot of things manually when it came to reporting, but with Sage the reporting tasks are much simpler."
"The report builder and dashboard builder are very, very good."
"Sage makes all the information accessible, like pulling a file because an employee needs something ASAP. It's all in the system. It's easy to find old reports if I need them for payroll purposes. It might take days to do some of this work by hand."
"We absolutely saw ROI, and it was massive."
"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."
"SmartRecruiters' ease of use, experience, and data compliance with GDPR were the main reasons for switching to this."
"SmartRecruiters is much more user-friendly; it's much easier for both candidates and recruiters."
"I used the free version, which I found valuable."
"It was very good to see how the platform works and how easy it became for us to see our data and to analyze the information received."
"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."
"It is a really user-friendly tool, and its implementation is quite wide."
 

Cons

"The budget module does not work. Sage People need to maybe make it more user-friendly."
"The product lacks several features available in more mature products."
"In my opinion, the performance management module of this system could use improvement as it falls behind compared to other specialized performance management platforms."
"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."
"Its stability could be better."
"The user interface is not great."
"Within the absence screens, we have it set up to automatically allow up to five days holiday to carry over. If staff members are allowed to carry over, it’s a bit difficult to add it in easily."
"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."
"One thing that has been a bit of a struggle is getting tech support. It is a little more difficult to get support from SmartRecruiters. They want you to have your own in-house person to help you with any issues, whereas with both Lever and Greenhouse, you can just click a button at the bottom of the screen and chat with someone almost instantly."
"The major improvement area is how it integrates with other systems. That's where we've had some sort of pain points. They've done a lot of work with their development team in setting up integrations with other types of software like SuccessFactors, which we use, but we have found some glitches there. This is probably where they need to do some work. Sometimes, when it refreshes or there is any sort of update in SmartRecruiters, it has a direct impact on the integrations that we have with other tools. We are not always notified when that takes place. We have had HR say to us, "We've just hired this guy. He is not there in our end board at all. What's going on?" That's when we realized that the integration is actually broken. When we have other solutions like SuccessFactors, it would be very helpful to have knowledge articles for such integrations. We have found some of the templates that we want to use and some of the customizations that we do around the offer letters and the contract letters to be a little bit more difficult, which hasn't made this process any more efficient than it was. We still have to do a bit of manual intervention there. I don't know if it is just our company, but we need to have different clauses and things in place. We have stopped using DocuSign as well, and we are trying to look at other ways of doing that. They are aware of this."
"The major improvement area is how it integrates with other systems; that's where we've had some sort of pain points."
"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."
"I don't see the integration of SmartRecruiters with SAP happening quite seamlessly, making it an area where improvements are required."
"The solution needs to work on a single sign-on."
"Sometimes, there is this language or communication barrier in terms of what the applicants mentioned. SmartRecruiters sometimes has trouble understanding certain types of keywords or has certain types of language, translation, or grammar issues."
"SmartRecruiters' one-click application process could be better."
 

Pricing and Cost Advice

"There is other software on the market that can do similar functions to Sage People that could be better in price. Some solution allows you to do your payroll processes by month or by the process. Small companies could benefit by using another solution."
"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."
"We have to purchase the solution's license to use it."
"Its cost is moderate for a multi-group licensing model."
"The price of the solution is reasonable."
"The cost of Sage People varies depending on the financial resources of the organization. While it may be affordable for middle-level companies, it may be more challenging for young companies to bear the cost."
"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."
"From an SME standpoint, I wouldn't necessarily describe it as expensive. However, for the average startup, it may not be affordable since our current annual expenditure on the system, which supports approximately 210-220 users, amounts to approximately £15,000 to £18,000."
"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."
"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."
"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."
"SmartRecruiters is an expensive solution."
"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."
"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."
"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
15%
Marketing Services Firm
9%
Outsourcing Company
8%
Comms Service Provider
10%
Construction Company
8%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise6
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise8
 

Comparisons

 

Also Known As

Fairsail
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Overview

 

Sample Customers

Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair
Atlassian, Aol, IBM, Napa, Skechers
Find out what your peers are saying about Sage People vs. SmartRecruiters and other solutions. Updated: April 2026.
900,747 professionals have used our research since 2012.