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SAP Business Suite vs Zoho Books comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Business Suite
Ranking in Order Management Hubs
6th
Average Rating
7.6
Reviews Sentiment
1.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Zoho Books
Ranking in Order Management Hubs
4th
Average Rating
8.6
Number of Reviews
6
Ranking in other categories
Billing Software (6th), Accounts Receivable Automation Software (2nd)
 

Featured Reviews

it_user795654 - PeerSpot reviewer
Senior Manager at a logistics company with 5,001-10,000 employees
There is hardly any customization required for it, if implemented correctly. The UI needs improvement.
The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user adaption is a lot less if users come from SAP/GUI environments.
Anurag_Gupta - PeerSpot reviewer
Senior Software Engineer at Nurture Spark Digital
Has streamlined invoicing through instant creation and customizable templates while enabling automation in tax handling and payment reconciliation
With Zoho Books, I have found the most valuable features that we don't need any reports because the reports get already generated based on the sales and purchases. We can easily find all the account receivables and accounts payables, and by the chart of accounts, we can create multiple charts of accounts under the category, whether it is expense, asset, or liability. We can easily verify and check those reports, file the tax in Zoho Books, and use the tax filing system that is available. We can also do e-invoicing in Zoho Books and integrate WhatsApp with Zoho Books, so if the invoice is overdue, the customer automatically gets a WhatsApp notification against the invoice number. There are multiple functionalities, including a banking system that allows us to directly integrate our bank with Zoho Books to reconcile the payments. If any payments come against the invoice, it gets reconciled, and we can integrate multiple payment gateways such as Razorpay, which automatically gets updated on the invoice when payment is received. The integration of Zoho Books with other applications influences my business operations significantly. For example, Zoho CRM provides the customer contacts that sync directly as customers in Zoho Books. The vendor information from Zoho CRM also syncs directly to vendors in Zoho Books. Estimates from Zoho CRM sync to Zoho Books when I enable Zoho Finance Suite in Zoho CRM, and the same vice versa for Zoho Books. Another feature is that I can add data sources in Zoho Analytics, so whatever reports get created in Zoho Books sync to analytics, allowing me to create better dashboards according to my needs. I can join the tables pushed from Books in analytics to gain more insights, and if any reports aren't generated in Zoho Books report section, I can join the tables in Zoho Analytics for that purpose. The financial insights from Zoho Books reporting module that most impact my decision-making processes include features such as transfer orders and adjustments. For instance, if I lose any quantities or items are destroyed, I can easily manage the transfer from one warehouse to another. If items are kept in one warehouse but someone purchases from another warehouse, I can create transfer orders and invoices. Additionally, after delivery, I can create delivery challans for the transportation systems. If I have created an invoice but don't have enough quantity, I can create a purchase order and request for a purchase, which later helps in creating that invoice. These features make Zoho Books more proficient than other accounting software such as QuickBooks and Tally.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Strong financials for project/logistics integration and most of the functionalities, like interco posting and MM-SD consolidation, work out-of-the-box."
"SAP Business Suite is an Enterprise Management tool enabling end to end management of most if not all areas of the business."
"There is hardly any customization required for SAP, if you implement it correctly. ​​"
"The solution has enabled us to ascertain costs and profitability online, improve process control, improve stocks control, improve our planning and decision making process, and take advantage of critical information online that allows us to quickly take actions."
"FICO, especially newGL. It solves a lot of manual consolidation issues."
"There are extensive capabilities in the reporting features, which makes it really expandable."
"The major benefit I've seen from Zoho Books is its positive impact on saving time around CRM and projects, CRM, bookkeeping, and projects as that works very efficiently."
"Almost all the features are there, and they have different plans with lots of features."
"With Zoho Books, I have found the most valuable features that we don't need any reports because the reports get already generated based on the sales and purchases."
"Having used eight accounting software systems, I consider this one among my favorites."
"I have worked with multiple clients for Zoho Books, and they are completely satisfied with the implementation and customization automation we did."
 

Cons

"Modules that don't work so well due to lack of flexibility include: Cash Management, Maintenance, and APO."
"The UI: To train one user on SAP ECC takes at least two weeks."
"The UI: To train one user on SAP ECC takes at least two weeks."
"Implementation is complex and requires experts in SAP and experts in business to work closely to ensure that the appropriate systems and business changes are made."
"In terms of improvement, there are two things which they are going to improve, but they have dedicated products for them."
"My professional experience with customer service is somewhat inconsistent because sometimes you can get good customer care service, while other times you might get a representative whom you are actually showing how things should be done."
"The user interface of Zoho Books is frustrating when compared to QuickBooks or other alternatives."
"They can improve their approval process and access matrix in Zoho Books."
"I do not have any challenges within Zoho Books, but sometimes if you want to change the currencies for customers, that can be a bit tricky, especially if you want to issue different invoices in different currencies, maybe even for the same customer, that's the only thing."
"Areas of Zoho Books that could be improved or enhanced include the requirements for data size, as sometimes there is too much data."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
No data available
 

Questions from the Community

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What needs improvement with Zoho Books?
In terms of improvement, there are two things which they are going to improve, but they have dedicated products for them. Obviously, they are a business as well. If they could give everything in on...
What is your primary use case for Zoho Books?
I use Zoho Books for almost any accounting purposes across any industries. It is not limited to a service-based or product-based approach; I use it in manufacturing, shipping industries, medical, a...
 

Overview

 

Sample Customers

Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group
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Find out what your peers are saying about SAP Business Suite vs. Zoho Books and other solutions. Updated: April 2026.
892,383 professionals have used our research since 2012.