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Zoho Books vs Zuora comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zoho Books
Ranking in Billing Software
6th
Average Rating
8.6
Number of Reviews
6
Ranking in other categories
Order Management Hubs (4th), Accounts Receivable Automation Software (2nd)
Zuora
Ranking in Billing Software
1st
Average Rating
8.4
Number of Reviews
18
Ranking in other categories
Subscription Management Software (1st)
 

Featured Reviews

Anurag_Gupta - PeerSpot reviewer
Senior Software Engineer at Nurture Spark Digital
Has streamlined invoicing through instant creation and customizable templates while enabling automation in tax handling and payment reconciliation
With Zoho Books, I have found the most valuable features that we don't need any reports because the reports get already generated based on the sales and purchases. We can easily find all the account receivables and accounts payables, and by the chart of accounts, we can create multiple charts of accounts under the category, whether it is expense, asset, or liability. We can easily verify and check those reports, file the tax in Zoho Books, and use the tax filing system that is available. We can also do e-invoicing in Zoho Books and integrate WhatsApp with Zoho Books, so if the invoice is overdue, the customer automatically gets a WhatsApp notification against the invoice number. There are multiple functionalities, including a banking system that allows us to directly integrate our bank with Zoho Books to reconcile the payments. If any payments come against the invoice, it gets reconciled, and we can integrate multiple payment gateways such as Razorpay, which automatically gets updated on the invoice when payment is received. The integration of Zoho Books with other applications influences my business operations significantly. For example, Zoho CRM provides the customer contacts that sync directly as customers in Zoho Books. The vendor information from Zoho CRM also syncs directly to vendors in Zoho Books. Estimates from Zoho CRM sync to Zoho Books when I enable Zoho Finance Suite in Zoho CRM, and the same vice versa for Zoho Books. Another feature is that I can add data sources in Zoho Analytics, so whatever reports get created in Zoho Books sync to analytics, allowing me to create better dashboards according to my needs. I can join the tables pushed from Books in analytics to gain more insights, and if any reports aren't generated in Zoho Books report section, I can join the tables in Zoho Analytics for that purpose. The financial insights from Zoho Books reporting module that most impact my decision-making processes include features such as transfer orders and adjustments. For instance, if I lose any quantities or items are destroyed, I can easily manage the transfer from one warehouse to another. If items are kept in one warehouse but someone purchases from another warehouse, I can create transfer orders and invoices. Additionally, after delivery, I can create delivery challans for the transportation systems. If I have created an invoice but don't have enough quantity, I can create a purchase order and request for a purchase, which later helps in creating that invoice. These features make Zoho Books more proficient than other accounting software such as QuickBooks and Tally.
reviewer2816865 - PeerSpot reviewer
Zuora Developer at a tech services company with 10,001+ employees
Streamlines subscription billing and workflows but has needed clearer docs and lower certification costs
I do not focus on Zuora revenue recognition features. Zuora's documentation from the knowledge center is somewhat complicated and should be simplified for beginner-level users who are ready to learn. Sandbox features and workflow settings need enhancement. Zuora's integration can be tricky. With hands-on experience, understanding where features are located makes the process automatic. Without hands-on experience, integration takes considerable time. Although the integration is smooth, it depends heavily on hands-on experience. Providing exact pricing figures for Zuora is challenging because it uses a tiered structure with standard plans. Zuora should improve access to premium support and add-on modules with standard and professional plans by creating easier, balanced feature models. I typically participate in Zuora's initial setup and deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The major benefit I've seen from Zoho Books is its positive impact on saving time around CRM and projects, CRM, bookkeeping, and projects as that works very efficiently."
"With Zoho Books, I have found the most valuable features that we don't need any reports because the reports get already generated based on the sales and purchases."
"There are extensive capabilities in the reporting features, which makes it really expandable."
"I have worked with multiple clients for Zoho Books, and they are completely satisfied with the implementation and customization automation we did."
"Having used eight accounting software systems, I consider this one among my favorites."
"Almost all the features are there, and they have different plans with lots of features."
"Automated invoicing is great and makes the process easier than it was five years ago."
"We have so many options for reporting, whether you want structured data or automation."
"Zuora's payment platform includes several integrated components that ensure security, reliability, and efficiency with transactions."
"The tool's most valuable aspect is its evolution. When I first worked on it, it was a simple platform that handled accounts and basic invoicing. Over the years, I've seen many changes that have enabled it to support complex projects. The help desk now provides solutions for these projects, which wasn't initially possible. The most important thing about Zuora is its ability to handle complexity through workflows, essentially automating the invoicing process."
"It has made billing a reliable business function and provided the structure needed to optimize all of our billing processes."
"Zuora supports multiple pricing models. There are one-time usages, flat fees, per unit, tiered, and consumption-based models."
"I like the automated bill generation feature."
"Zuora has positively impacted our organization by significantly reducing manual efforts, and we just need to keep our data healthy and that is all."
 

Cons

"Areas of Zoho Books that could be improved or enhanced include the requirements for data size, as sometimes there is too much data."
"In terms of improvement, there are two things which they are going to improve, but they have dedicated products for them."
"The user interface of Zoho Books is frustrating when compared to QuickBooks or other alternatives."
"They can improve their approval process and access matrix in Zoho Books."
"My professional experience with customer service is somewhat inconsistent because sometimes you can get good customer care service, while other times you might get a representative whom you are actually showing how things should be done."
"I do not have any challenges within Zoho Books, but sometimes if you want to change the currencies for customers, that can be a bit tricky, especially if you want to issue different invoices in different currencies, maybe even for the same customer, that's the only thing."
"Unlike Zoho, the main page doesn't contain everything. You have to click a button to reveal multiple options; even within those, there are further layers of options to navigate through."
"Very rarely, maybe once every two months, the platform might be slow for a day or two. We usually receive notifications about these issues, which seem to stem from connectivity errors or similar issues."
"Zuora's documentation from the knowledge center is somewhat complicated and should be simplified for beginner-level users who are ready to learn."
"There are a few areas for improvement. Some APIs aren't working in amendment-based subscriptions."
"We feel the deployment and version comparison process could be easier when switching between different systems."
"It would be beneficial to have an improved dashboard."
"When we raise global support tickets, we receive delayed responses."
"​It would benefit from more features designed to recoup revenue in B2C scenarios."
 

Pricing and Cost Advice

Information not available
"Negotiate aggressively. Continue to push on cost until you feel comfortable.​"
"The solution is worth the price."
"Explore multiple options for implementation."
"The tiered pricing model is costly."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise16
 

Questions from the Community

What needs improvement with Zoho Books?
In terms of improvement, there are two things which they are going to improve, but they have dedicated products for them. Obviously, they are a business as well. If they could give everything in on...
What is your primary use case for Zoho Books?
I use Zoho Books for almost any accounting purposes across any industries. It is not limited to a service-based or product-based approach; I use it in manufacturing, shipping industries, medical, a...
What is your experience regarding pricing and costs for Zuora?
The pricing, setup cost, and licensing are managed by the company management, not by me.
What needs improvement with Zuora?
I believe the pricing is quite high for some companies using Zuora. Although it is great, the pricing is expensive. Scalability can be difficult if you only have one tenant, but if you are enabled ...
What is your primary use case for Zuora?
I am a solution architect working with multiple clients, and most of them are using Zuora. I have been working in my current field overall, in my current area of expertise for three years.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Lever, Hobsons, Arrow, Surf Air, Mindvalley, Dell, Zendesk, Mindvalley, Falcon.io, Invoca, Box, Pexip, CareCloud
Find out what your peers are saying about Zoho Books vs. Zuora and other solutions. Updated: April 2026.
892,383 professionals have used our research since 2012.