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ServiceNow Security Operations vs Unified Vulnerability Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Security Operations
Ranking in Risk-Based Vulnerability Management
11th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Security Incident Response (1st), Security Orchestration Automation and Response (SOAR) (9th)
Unified Vulnerability Manag...
Ranking in Risk-Based Vulnerability Management
21st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Risk-Based Vulnerability Management category, the mindshare of ServiceNow Security Operations is 1.6%, up from 0.8% compared to the previous year. The mindshare of Unified Vulnerability Management is 3.1%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Risk-Based Vulnerability Management Market Share Distribution
ProductMarket Share (%)
ServiceNow Security Operations1.6%
Unified Vulnerability Management3.1%
Other95.3%
Risk-Based Vulnerability Management
 

Featured Reviews

KK
Associate Vice President at Wissen infotech
Effectively manages vulnerabilities and reduces false positives
ServiceNow Security Operations provides significant control over vulnerabilities, allowing users to mark false alarms as false positives and ignore them, which is important because many vulnerabilities are not real but appear as such. There are many aspects that we could handle. For certain vulnerabilities, remediation requires spending extra on hardware or OS upgrades, or purchasing new versions, which implies a cost. For that reason, we can take an exception for a couple of months or days, and once that exception expires, that vulnerability automatically reappears. These features help us ensure that everything is under control, and when we discuss vulnerabilities, we can consolidate them into one central category, which means working on one vulnerability automatically resolves the rest, making it efficient with the features provided.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
13%
Computer Software Company
6%
Government
5%
Manufacturing Company
13%
Financial Services Firm
13%
Computer Software Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise15
No data available
 

Questions from the Community

What needs improvement with ServiceNow Security Operations?
ServiceNow Security Operations is not specifically a vulnerability management or incident tool, but rather a data aggregator. It would be beneficial if, similar to the Discovery module which assess...
What advice do you have for others considering ServiceNow Security Operations?
Initially, acquire basic knowledge about the system and understand how ServiceNow Security Operations operates with other tools. This understanding is essential before starting the implementation p...
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Also Known As

No data available
Avalor
 

Overview

 

Sample Customers

DXC Technology, Freedom Security Alliance, Prime Therapeutics, Seton Hall University, York Risk Services
Information Not Available
Find out what your peers are saying about Qualys, Tenable, Rapid7 and others in Risk-Based Vulnerability Management. Updated: February 2026.
881,733 professionals have used our research since 2012.