No more typing reviews! Try our Samantha, our new voice AI agent.

Slack Business - Enterprise vs Zoho Connect comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Slack Business - Enterprise
Ranking in Enterprise Social Software
1st
Average Rating
8.4
Reviews Sentiment
5.6
Number of Reviews
83
Ranking in other categories
No ranking in other categories
Zoho Connect
Ranking in Enterprise Social Software
9th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Enterprise Social Software category, the mindshare of Slack Business - Enterprise is 10.5%, down from 15.5% compared to the previous year. The mindshare of Zoho Connect is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software Mindshare Distribution
ProductMindshare (%)
Slack Business - Enterprise10.5%
Zoho Connect1.1%
Other88.4%
Enterprise Social Software
 

Featured Reviews

Akhil Viswam - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Threaded collaboration has transformed how our team tracks tickets and monitors automation updates
One suggestion I would make for improving Slack Business - Enterprise is the support of multimedia such as images and videos that we can easily share through Slack. That would be great. Additionally, another thing is AI integration; if Slack has some AI capabilities to get insights about conversations or summarization, that would be a great feature. If Slack has an AI feature that can summarize a particular Slack thread and provide a summary of that, that would be a great feature for us. I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
Kanishk Khandelwal - PeerSpot reviewer
Web Developer at a tech services company with 11-50 employees
Task assignments have become more efficient with custom workflows and automated actions
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task. While there is an option to archive a task, a direct option to delete a task after a period would be beneficial. Another issue is that when changing the stage of a task, we have to refresh the page to see if the stage has changed. It would be helpful if there was a real-time update feature in the user interface to show task stage changes without requiring manual refresh.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution makes it easy to create groups, share documents, and communicate."
"Technical support is excellent."
"The product is easy to use."
"The integration with Google Calendar is easy to use and allows us to receive notifications before meetings."
"It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins."
"Slack has been very useful in our organization for doing communications and passing on pieces of information."
"The ability to create ad hoc channels for certain projects has made us more effective."
"Slack helps me to read bulk messages."
"There are many features of Zoho Connect that I find most valuable; we can design our own tasks, decide if we cancel or deliver a task, determine after how many days the task will be deleted automatically, assign different tasks to different members, and move them using Deluge automation."
 

Cons

"Now I have set it to start automatically, but before that when I was launching manually, there was a strange way to log in, not like just clicking on an icon and being instantly locked."
"The tool has stability issues that need to be improved. We are not native English speakers and Slack needs to integrate grammar checks."
"I would like to see the social sharing of blogs, announcements, or other news directly from the message corner."
"Integrating Slack with calendar functions would be advantageous, allowing for the seamless scheduling of meetings within the platform."
"The solution’s initial setup is not very easy."
"Notifications are not as good as they could be (especially for mobile)."
"Slack feels clustered and hence it should improve its design and UI."
"I would like to see a special feature for multiple people to collaborate on a document, working on it at the same time."
"A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period."
 

Pricing and Cost Advice

"The tool's pricing could be cheaper."
"The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
"It's on the more expensive side."
"It is an affordable solution."
"When it comes to pricing, it is on the expensive side."
"The solution’s pricing is cheap."
"I would rate the tool's pricing a four out of ten."
"The solution is cheap in my country."
Information not available
report
Use our free recommendation engine to learn which Enterprise Social Software solutions are best for your needs.
913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
18%
Financial Services Firm
11%
Construction Company
9%
Performing Arts
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise13
Large Enterprise25
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Slack?
I am not aware of pricing, setup costs, or licensing, due to my company's partnership with Slack.
What needs improvement with Slack?
I am uncertain how Slack Business - Enterprise can be improved. Better notification controls, improved threading, and more integrations are all good features that seem relevant.
What is your primary use case for Slack?
My main use case for Slack Business - Enterprise is connecting between different teams and facilitating communication for teams. A quick, specific example of how my teams use Slack Business - Enter...
What needs improvement with Zoho Connect?
A downside to Zoho Connect is the lack of direct functionality to delete a task after a specific period. We have to implement multiple automations through both CRM and Zoho Connect to delete a task...
What is your primary use case for Zoho Connect?
I have used Zoho Connect for a project of my client, and the project took around two to three months, so I have experience with Zoho Connect for about two to three months. My client uses Zoho Conne...
What advice do you have for others considering Zoho Connect?
I do not have information about Zoho Connect pricing because the client had already purchased it. I only worked on implementing functions and adding features. Zoho Connect does not require any main...
 

Overview

 

Sample Customers

Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
Information Not Available
Find out what your peers are saying about Slack, Microsoft, Atlassian and others in Enterprise Social Software. Updated: September 2026.
913,806 professionals have used our research since 2012.