SonicWall Capture Client and WatchGuard EPDR are two competing security solutions. Based on user reviews, WatchGuard EPDR seems to have an edge in several areas, but SonicWall Capture Client is favored in specific aspects.
Features: SonicWall Capture Client offers real-time threat detection, machine learning capabilities, and endpoint protection. WatchGuard EPDR provides integrated endpoint and threat detection response, advanced threat intelligence, and automated action capabilities. WatchGuard EPDR's feature set is seen as more comprehensive and advanced.
Room for Improvement: SonicWall Capture Client users mention the need for a more intuitive configuration process, enhanced support for updating policies, and improved documentation. WatchGuard EPDR users suggest lowering false positives, improving reporting capabilities, and enhancing user interface design.
Ease of Deployment and Customer Service: SonicWall Capture Client users report straightforward deployment but highlight the need for better customer service. WatchGuard EPDR users note a smooth deployment process and commendable customer support. WatchGuard EPDR is generally seen as easier to deploy and offers better customer service.
Pricing and ROI: SonicWall Capture Client is perceived as cost-effective with a quick ROI. WatchGuard EPDR's setup cost is higher, but users feel it delivers superior ROI due to its comprehensive features. Users are happier with SonicWall Capture Client's pricing but find WatchGuard EPDR worth the investment due to its robust capabilities.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
SonicWall Capture Client is accessed via cloud-based management console.
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
There are no restrictions on the scalability of SonicWall Capture Client.
WatchGuard EPDR is very competitive regarding its scalability.
It is very stable with no hanging problems.
WatchGuard EPDR is a very stable solution and is not resource intensive.
The stability is approximately a seven to eight out of ten.
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
XDR cannot be used unless MDR services are purchased with SonicWall.
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
The pricing is slightly high, but the product quality justifies it.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
The software deployment is also a key aspect of the solution.
The detection capabilities for malicious activities are effective.
| Product | Market Share (%) |
|---|---|
| WatchGuard EPDR | 2.1% |
| SonicWall Capture Client | 0.6% |
| Other | 97.3% |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 8 |
| Large Enterprise | 1 |
SonicWall Capture Client is a unified client platform that delivers multiple endpoint protection capabilities, including next-generation malware protection and application vulnerability intelligence. It leverages cloud sandbox file testing, comprehensive reporting, and enforcement for endpoint protection.
EDR for continuous monitoring that prevents the execution of unknown processes. Behavioral analysis and detection of IoAs (indicators of attack) scripts, macros, etc.
Automatic detection and response for targeted attacks and in-memory exploits. Endpoint protection capabilities such as URL filtering, device control and managed firewall.
Zero-Trust Application and Threat Hunting features delivered as managed services. Lightweight agent and easy-to-use Cloud-based console with detailed reporting.
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