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SonicWall Capture Client vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
SonicWall Capture Client offers cost savings, improved security, reduced manual work, lower infection rates, and easy deployment for better productivity.
Sentiment score
3.7
WatchGuard EPDR optimizes operations, reduces costs, enhances security, and provides efficient endpoint management, especially valued in Latin America and schools.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
IT Manager at Redeemer Baptist School
 

Customer Service

Sentiment score
4.9
SonicWall Capture Client support is mixed, with some satisfied but many seeking faster response and improved escalation processes.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledge and resolution speed, but some experience inefficiencies and availability issues.
Partners can purchase single endpoints at prices equivalent to 1,000-endpoint deals, providing an advantage for managed security service provider partners.
Product Manager at wahana piranti teknologi
While their escalation process is understandable, it can be time-consuming as all logs need to be provided multiple times across different service levels.
Product Manager at a tech services company with 11-50 employees
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Solution Architect at Simvicitsolutions
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Citrix Solutions Architect at Digital Generation
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
Section Head, Information Technology at a transportation company with 201-500 employees
 

Scalability Issues

Sentiment score
8.5
SonicWall Capture Client delivers scalable licensing, easy installation, cloud management, and an accessible interface, favored by small to medium businesses.
Sentiment score
7.6
WatchGuard EPDR offers excellent scalability and integration, efficiently supporting diverse users across platforms, particularly small to medium businesses.
SonicWall Capture Client is accessed via cloud-based management console.
Product Manager at a tech services company with 11-50 employees
The installation process is straightforward, requiring only five pilot installations to enable customers to complete the remaining installations independently.
Product Manager at wahana piranti teknologi
There are no restrictions on the scalability of SonicWall Capture Client.
Product Manager at a tech services company with 11-50 employees
WatchGuard EPDR is very competitive regarding its scalability.
Citrix Solutions Architect at Digital Generation
 

Stability Issues

Sentiment score
8.6
SonicWall Capture Client's stability divides opinion, praised for threat prevention but critiqued for high resource consumption and slowdowns.
Sentiment score
8.3
WatchGuard EPDR and Panda Security Adaptive Defense are stable, with high user satisfaction, minor update issues, and effective malware detection.
It is very stable with no hanging problems.
Solution Architect at Simvicitsolutions
WatchGuard EPDR is a very stable solution and is not resource intensive.
Citrix Solutions Architect at Digital Generation
The stability is approximately a seven to eight out of ten.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Room For Improvement

SonicWall Capture Client suffers from performance issues, outdated interface, high RAM use, and lacks robust threat detection and support.
WatchGuard EPDR needs improved integration, data protection, intuitive administration, DNS security, stability, deployment, reporting, and lower processor load.
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.
Product Manager at wahana piranti teknologi
One of the drawbacks is that I cannot use Advanced and Premier licenses within a single tenant, which can be problematic when users need to deploy different licenses.
Product Manager at a tech services company with 11-50 employees
XDR cannot be used unless MDR services are purchased with SonicWall.
Product Manager at a tech services company with 11-50 employees
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
IT System Support Administrator at a non-profit with 501-1,000 employees
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
Solution Architect at Simvicitsolutions
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Citrix Solutions Architect at Digital Generation
 

Setup Cost

SonicWall Capture Client pricing receives mixed reviews for cost-effectiveness, varying by business size, region, and additional costs.
WatchGuard EPDR offers flexible subscription pricing that's seen as reasonable, with advanced features justifying higher costs.
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
Product Manager at a tech services company with 11-50 employees
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
Section Head, Information Technology at a transportation company with 201-500 employees
The pricing is slightly high, but the product quality justifies it.
Solution Architect at Simvicitsolutions
 

Valuable Features

SonicWall Capture Client provides robust protection features, including rollback, machine learning, and dual-agent real-time threat detection.
WatchGuard EPDR simplifies threat detection and enhances IT productivity with advanced search, real-time insights, and robust endpoint protection.
Machine learning is particularly effective due to SonicWall sandboxing's threat intelligence database of approximately 7.1 billion entries.
Product Manager at wahana piranti teknologi
One is that users can use the sandbox of SonicWall, which is called Capture ATP for free.
Product Manager at a tech services company with 11-50 employees
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Solution Architect at Simvicitsolutions
The software deployment is also a key aspect of the solution.
Citrix Solutions Architect at Digital Generation
The detection capabilities for malicious activities are effective.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Categories and Ranking

SonicWall Capture Client
Ranking in Endpoint Protection Platform (EPP)
44th
Ranking in Endpoint Detection and Response (EDR)
43rd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of SonicWall Capture Client is 0.8%, up from 0.6% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
SonicWall Capture Client0.8%
Other97.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

HT
Product Manager at wahana piranti teknologi
Has consistently delivered double-layer protection and simplified policy application while needing mobile compatibility and better MacOS support
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particularly when customers do not properly restart or shutdown their systems. This requires a hard restart after installation to resolve the issue. Installation on Mac OS can be challenging, requiring multiple attempts due to version compatibility requirements. We must ensure the SonicWall Capture Client version is stable for Mac OS. The RAM usage is higher compared to SentinelOne, utilizing approximately 150 megabytes of memory. This is a common concern from customers, and reducing RAM consumption would be beneficial.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
10%
Government
10%
Educational Organization
9%
Comms Service Provider
12%
Computer Software Company
12%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for SonicWall Capture Client?
SonicWall Capture Client offers a cost-effective solution that's cheaper compared to other vendors like CrowdStrike.
What needs improvement with SonicWall Capture Client?
A significant limitation is that SonicWall Capture Client cannot be installed on smartphones, as there is no mobile version available.Occasionally, the Sentinel engine becomes unresponsive, particu...
What is your primary use case for SonicWall Capture Client?
The solution is used primarily in hospitality, specifically hotels, and manufacturing sectors. Approximately 70% of usage comes from hospitality, with the remainder from manufacturing.In hotel case...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

No data available
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Luton College
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about SonicWall Capture Client vs. WatchGuard EPDR and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.