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Sophos XG vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos XG
Ranking in Firewalls
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
201
Ranking in other categories
No ranking in other categories
Zscaler Cloud Firewall
Ranking in Firewalls
24th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.1%, up from 17.7% compared to the previous year. The mindshare of Sophos XG is 11.5%, up from 9.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
SherifFouad - PeerSpot reviewer
Gives us customizable policies, modifiable templates, and customized rules for single users
The major problem that I am facing, and I know that others are facing as well, is with the HTTPS classic, in general, or any classic that works on Secure Socket Layers. Let's say I set up a rule to block users from accessing YouTube or Facebook. The rule will only block the HTTP traffic, which is non-secure traffic. But most websites right now, most of the reputable web services providers, for extra security for their own web servers and for the user's security, provide a connection over Secure Socket Layer. The problem comes when you are trying to block, or allow, similar traffic that uses HTTPS. You have to create a certificate and import it into the users' web browsers, whatever they are using. Now, this is not a problem when you're dealing with users stationed and fixed in a specific site or location. They are using desktops, they will never take the desktops and go home with them, nor will they ever take the desktops and travel to another country, or another site with it. The problem occurs when you're dealing with roaming users who use laptops and have to move between different sites that have different types of policies applied to them. You have to import all sorts of certificates from each site into their browser. Doing so will most probably conflict with something else that is totally irrelevant and cause a problem. A way around this is if you are using authentication with Active Directory. But most of the time, especially if you're operating in a remote site with a very slow internet connection, if it's available in the first place, authentication with Active Directory is impossible. So it needs an easier way to apply HTTPS filters, without importing certificates into users' browsers and without the need for using an Active Directory. There must be a way around it. There are workarounds. But with applied workarounds, it will work out once, it won't work out properly 10 other times. That is my only request. Also, since Sophos took over Cyberoam, the online technical library and support library have become super messy. To get a piece of information is becoming a nightmare. They need to reorganize the online technical support and technical library. The easiest way to overcome this is to look at how the Cyberoam online technical library was structured and to build the Sophos technical library the same way. It is messy, totally unorganized, time-wasting. Instead of getting what you want in five minutes it takes half an hour.
Bhaskar Rao - PeerSpot reviewer
Though it helps deal with web traffic or any malicious traffic, it needs to work on its DC performance issues
The product's initial setup phase is moderate in level, so it is neither very complex nor very easy. For the deployment, my company first needs to gather all the requirements of the users and the domain names and consider how many users there are in the company. In the implementation and planning part, my company needs to consider what kind of policies we will create while ensuring that the policies are created based on the requirements of the users. There is a need to segregate the users' requirements since there are separate departments in the company, like the HR department, sales department, IT department, and manufacturing department, so that our company can create policies depending on their requirements. On-site, if you want a GRE tunnel, our company can handle GRE tunnel traffic routing and Zscaler Cloud Firewall, after which Zscaler will take action based on the policies created by our organization. For the deployments and maintenance, a team of five members consisting of two managers and three engineers is required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their interface is very easy to use, it is without bugs."
"User-friendly and affordable security solution that's recommended for SMB customers. This solution has good technical support."
"The scalability is good in Fortinet FortiGate."
"Fortinet FortiGate is a stable solution."
"The next-generation firewall is great."
"The technical support is great."
"The most valuable feature is the web filter."
"We use the filtering feature the most. It has filtering and inbuilt securities. We can create customized rules to define which users can access a particular type of site. We can create policies inside the firewall."
"The solution is a next generation firewall and we have gotten good customer feedback."
"Sophos XG's most effective features for threat detection and management are its UTM components, which are useful for malware prevention and intrusion detection."
"I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently."
"The most valuable features are its protection capabilities like threat prevention, malware security, web protection, and web security."
"The simplicity of the setup is the most valuable feature."
"The initial setup is straightforward."
"It's a complete firewall solution that has everything."
"Sophos XG has excellent scalability features."
"The solution offers good sandboxing."
"Zscaler is still a very good product."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"Since it is really customizable, I can use it and avoid enabling access to the full network."
"Once you have Zscaler running you have access to configure it however you want."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
 

Cons

"The platform's interface could improve."
"Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message."
"It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls."
"The setup is pretty complex and not easy to implement."
"It should be more stable. There should be full integration within Fortinet products themselves as well as with other third-party products. Especially when you're not dealing with SIEM and the correlation of the security box, we want Fortinet to be able to share that information with as many other products as it can."
"To some degree, it's almost a question as to why some of this stuff isn't simpler. For example, for an AP deployment, while it's integrated, the number of steps that you have to go through in order to get the AP up, seems like a lot."
"There were quite a few problems with the stability of the system."
"Monitoring and reporting could be better."
"The solution could improve by making the graphical interface better and increasing the performance."
"It is a very basic and entry-level firewall. It doesn't give very granular control over the traffic. It should have more granular control over the traffic. This feature should be there similar to Palo Alto and Cisco. It should have such advanced features."
"Their support is fairly good, and they come back to me. I've had an issue once or twice where I couldn't understand what the support person was saying because those calls were probably routed to India. They were a bit difficult to understand, but it is generally not an issue."
"When it comes to improvements that the vendor can make, we see that the cloud integration for managing all the firewalls is essentially a replacement of the on-prem version we had and is not sufficiently mature."
"The initial setup is not straightforward."
"Areas for improvement would be the access points and the on-premise version, which is very bad."
"The uploading and downloading of reports should be included."
"Its user interface is a little bit slow."
"Certain criteria need to be met if you want to scale this solution."
"It would be nice to have some sort of a form factor, a physical form factor perhaps, or virtual machine that you could install on devices or on a cloud, and have some cloud computing."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
"The product could improve its integration with some legacy systems."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"Because it's on cloud, it doesn't allow application of extra settings."
 

Pricing and Cost Advice

"The pricing for this solution is good."
"We find the most valuable aspect of this solution is the price. It is affordable, and cheaper than other firewalls."
"For medium and enterprise organizations, FortiGate is more affordable."
"Its price could be better."
"It is a good product from a price perspective versus functionality."
"Its licenses cost the same for different subscription plans."
"Its price is normal. If I compare it with other vendors, such as Palo Alto, it's normal. Palo Alto is expensive."
"As far as I'm aware, in our case, it's just a yearly pricing arrangement with no additional licensing costs."
"The issue of a recurring license is a hassle because every year, we have to subscribe."
"We pay licensing fees of approximately $2,000. We have a contract for three years."
"I don't believe we have a license for this product."
"The price is fair."
"I paid approximately 57,000 Rupees ($750 USD) for three years."
"A Sophos XG license costs approximately $45,000"
"The price for the firewall is reasonable."
"The Palo Alto solution is expensive and the FortiGate is less expensive than Palo Alto. The Sophos XG would be priced in the middle of the two."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"It is expensive for small businesses."
"There are licensing costs, and I would not say that it's a cheap vendor."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"Zscaler is priced too high compared to the cost of Fortinet."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is not the most budget-friendly solution, but it's important to consider its overall value."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What do you like most about Zscaler Cloud Firewall?
The product’s firewall and VPN package are fantastic compared to any other solution.
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Sophos XG vs. Zscaler Cloud Firewall and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.